Frequently Asked Questions
Find answers to frequently asked questions about CCaTS' Ph.D. track in clinical and translational science.
Where can I get support for Blackboard?
Students and faculty members should contact Mayo Clinic's Education Technology Center at firstname.lastname@example.org or by calling (507) 266-9087.
Why can't I access my Blackboard course? Why isn't my course listed in Blackboard?
You may not be able to find your course in Blackboard for two reasons:
- The course has not opened yet.
- You have not been registered in the course.
Email the clinical and translational sciences education inbox at email@example.com for details.
Note: Scholars have access to their Blackboard courses for one year after the course start date.
How can I access my courses when I'm not on a Mayo Clinic campus?
Blackboard is available from anywhere, but some content is behind Mayo Clinic's firewall. To ensure that you get access to all materials, log in to the Mayo Clinic network via a virtual private network (VPN). Mayo Clinic's IT Connect provides step-by-step instructions to begin use of Mayo's remote access VPN (must be logged in to the Mayo Clinic network).
I'm having trouble registering for a course. Why can't I register?
If you are having difficulty registering for courses via Banner during open enrollment, please email Mayo Clinic Graduate School of Biomedical Sciences' registrar at firstname.lastname@example.org. Reasons you might not be able to register for a course include:
- Hold. If there is a hold on your record you will not be able to register for courses. A hold can be due to multiple reasons. Please email Mayo Clinic Graduate School of Biomedical Sciences' registrar at email@example.com to get the hold resolved.
- Waitlist. If the course if full and there are spots on the waitlist in Banner, please register via Waitlist. When a spot opens, the CCaTS curriculum team will communicate with you to get you registered. For additional questions, please email the clinical and translational sciences education inbox at firstname.lastname@example.org.
- Auditing. CCaTS' CTSC courses do not allow auditing. For questions, please email the clinical and translational sciences education inbox at email@example.com.
What is the course attendance policy?
Attendance and participation are required and expected of all students for each course. If you anticipate being absent for an upcoming class, email the clinical and translational sciences curriculum staff at firstname.lastname@example.org at least one week prior to the missed date. Excusing the absence is dependent on the course instructors. The CCaTS Scholar Handbook (PDF) provides additional information on attendance.
How can I attend a class remotely if I can't be there in person?
For some courses, a video conference or Codian can be set up. Teleconference options may also be available on a course-by-course basis. Scholars should email the clinical and translational sciences curriculum staff at email@example.com at least one week prior to the missed date to discuss remote attendance options.
Students at Mayo Clinic's campuses in Phoenix/Scottsdale, Arizona, and Jacksonville, Florida, have video conferences scheduled in designated conference rooms. CCaTS or course instructors communicate the locations to students before courses begin.
What is the course or quarter schedule?
The CCaTS curriculum website provides current and future course schedules (must be logged in to the Mayo Clinic network).
What are the schedules for non-CTSC courses?
Please view non-CTSC course schedules through Mayo Clinic Graduate School of Biomedical Sciences' Courses and Catalog intranet page (must be logged in to the Mayo Clinic network).
What is the registration policy? How do I register?
Open registration generally begins one month before the start of each quarter. Current and future registration periods are listed in Mayo Clinic Graduate School of Biomedical Sciences' Academic Calendar (must be logged in to the Mayo Clinic network).
Each CTSC course syllabus states the last day to register and the last day to withdraw.
If this is your first time registering for CTSC courses, fill out the First-Time Registration Form (PDF) and email it to the clinical and translational sciences education inbox at firstname.lastname@example.org.
To register late, complete the Late Registration/Course Withdrawal form (PDF) in its entirety and email it to the clinical and translational sciences education inbox at email@example.com. The CCaTS curriculum team will notify you about your registration status. If the Late Registration/Course Withdrawal form is sent after the last day to register (listed on the syllabus), enrollment will not be completed.
What is the withdrawal policy?
To withdraw from a CTSC course, complete the Late Registration/Course Withdrawal form (PDF) in its entirety and email it to the clinical and translational sciences education inbox at firstname.lastname@example.org by the end of the day of the withdrawal deadline listed in the course syllabus. The CCaTS curriculum team will notify you about your withdrawal status.
To withdraw from a CTSC course after the withdrawal deadline, complete the following steps:
- Fill out the Late Registration/Course Withdrawal form (PDF) in its entirety.
- Write a letter of petition describing why you are withdrawing from the course.
- Send both those documents to the clinical and translational sciences education inbox at email@example.com.
You will receive a notification from the CCaTS curriculum team, Mayo Clinic Graduate School of Biomedical Sciences or both regarding your withdrawal status.
What is the policy for make-up exams?
Notify the course instructor and email the CCaTS curriculum team at firstname.lastname@example.org regarding a make-up exam at least two weeks before the scheduled exam date. Make-up exams are scheduled within one week before or one week after the scheduled exam. It is the responsibility of the student to communicate with the instructor and the CCaTS curriculum team in a timely manner and come to the make-up exam prepared, with writing material, laptop, calculator and any other necessary items.
What should I do if I need to pick up homework or a test?
For some CTSC courses, homework can be picked up on the third floor of the Plummer Building at Mayo's campus in Rochester, Minnesota, at the front desk near the administrative assistants. Instructors will notify the class when the assignments or homework can be picked up. CCaTS keeps homework assignments for one year.
Some CTSC course exams can be viewed on the third floor of the Plummer Building at the front desk near the administrative assistants. Instructors will notify the class when the exams can be viewed. Exams are not allowed to be taken or copied. Students are required to view the exams at the front desk and return them to the CCaTS staff. CCaTS keeps student exams for one year.
What is the policy on academic dishonesty?
The policy on academic dishonesty, and other policies, can be found in the CCaTS Scholar Handbook (PDF).
I have conflicting course schedules. How do I manage?
The CCaTS staff tries very hard to ensure CTSC courses do not overlap. However, this cannot always be prevented due to the varying frequency and duration of different courses. If one or more courses conflict, please reach out to the CCaTS education staff at email@example.com and to the course instructor.
I am admitted in a CCaTS program. Do I have priority registration in the courses?
Students enrolled in CCaTS certificate, master's or Ph.D. programs have priority for some CTSC courses. If CCaTS students in these programs register within the open registration period, they are prioritized into courses that have preferential seating. Some courses do not have preferential seating and registration is open to all.
Are there courses only offered at Mayo Clinic's campus in Rochester, Minnesota?
While live CTSC courses are held at the Rochester campus, the majority of CTSC courses are available via video conference to all sites. Locations will be noted on the course syllabus and schedule.
A select few CTSC courses do not support video conference to other sites. If you have any questions, please email firstname.lastname@example.org.
I have one additional required course for my program. How can I be sure to get in the course?
Please consult with your program advisor or specialist, who will work with the CCaTS curriculum team.
Where are classes held?
Locations are noted on the course syllabus and schedule.
When and how will I receive confirmation that I'm registered?
You will be notified of successful registration by the end of the open registration period. You may be notified of being on the waitlist during the second week of registration due to preferential seating of some courses or if the class is already at its enrollment cap.
The CCaTS team will contact you to ensure your status change in the course (enrolled, waitlisted, spot openings and the like) at the end of the open registration period.
If the class is full, can I come for the first day?
For some courses this is acceptable. Please email the clinical and translational science education team at email@example.com and communicate with the instructor to verify.
How do I transfer credits taken elsewhere? Or, how do I waive required coursework if I've already taken similar courses?
Mayo Clinic College of Medicine and Science's Policy Library provides information on transferring credits (must be logged in to the Mayo Clinic network).
Who is eligible to register for the two writing workshops, and for whom are the workshops mandatory?
Anyone can register for the two writing workshops:
Both workshops are mandatory for scholars in CCaTS' master's degree, M.D.-M.S. and KL2 programs.
Certificate scholars are required to take the Writing and Publishing High-Impact Research Manuscripts workshop. The Writing Winning Grant Proposals workshop is strongly encouraged.
What are the special eligibility requirements for the clinical and translational science track?
Applicants must be U.S. citizens or legal permanent residents.