Services
Consultations
An initial consultation is the first step for investigators interested in using Survey Research Center services. Consultations are available at no charge to Mayo Clinic researchers.
Consultations may include advising and discussion about:
- Research aims and objectives.
- Structure of the research, including consideration of alternative study plans.
- Study populations.
- Appropriate sampling techniques, including whether respondents should be identified or whether they should be anonymous.
- Appropriate survey methods, such as written or web-based questionnaires or telephone or personal interviews.
- Appropriate contact protocols and use of incentives.
- Data analysis options.
- Project timeline and estimated budget.
- Institutional Review Board documentation.
To schedule a consultation, contact the Survey Research Center.
Survey design
Writing effective survey questions is an art and a science. Working closely with each investigator, the Survey Research Center crafts a survey instrument that considers:
- What information is being sought.
- Who will answer the questions.
- How the survey will be conducted.
- What types of data analysis are needed.
Before fielding a survey to the full sample, the Survey Research Center can ensure its scientific integrity by testing questions on a small subsample. This can be done using qualitative methods, such as focus groups or in-depth interviews; quantitative methods, such as statistical item analysis; or both.
As needed, the Survey Research Center can help write effective cover letters or telephone scripts. Questionnaires can be formatted as paper booklets or scannable forms or for access via the internet. Survey Research Center staff members also are knowledgeable about instruments in the public domain that have proved to be valid and reliable and from which investigators can draw questions.
Survey implementation
The center is equipped to implement these types of surveys:
- Interview-administered surveys. Primarily telephone-based surveys are offered.
- Self-administered surveys. Web-based, paper and pencil, phone text, and scannable forms are available.
Sampling
In collaboration with statisticians in Mayo Clinic's Division of Clinical Trials and Biostatistics, the Survey Research Center can develop an appropriate sampling strategy that's tailored to the investigator's specific research questions. Strategies include random sampling, stratified sampling of list-based frames, cluster sampling or other more-complex designs.
Tracking and locating
Using web-based information sources and hands-on investigative research methods, the center can help investigators obtain updated telephone numbers and addresses of respondents and vital statistics of the survey population.
Death certificate ordering
Death certificates can be ordered upon request for a limited number of states.
Statistical analysis
Survey Research Center staff members can work with statisticians from Mayo Clinic's Department of Quantitative Health Sciences to provide statistical analysis services investigators need, including data entry, basic percentage tabulations or complex multivariate statistics.
Presentation of results
As needed, the Survey Research Center can help investigators present survey results. This can range from a basic statistical report that shows response percentages to a more elaborate narrative report with cross-tabulations, graphs, statistical models and a discussion of the findings. The center also can assist in professional briefings.