Improving Communication and Healthcare Outcomes for Patients with Communication Disabilities
The objective of this study is to compare the effectiveness and implementation of 2 interventions to increase primary care providers’ use of communication strategies, improving the quality of their communication with patients with communication disability (CD).
In the United States, 14% of all adults report a speech, language, voice, and/or hearing disability (collectively known as communication disabilities, CD).1-3 Patients with CD experience inequities in receipt of and access to high-quality healthcare services, including primary care. Poor patient-provider communication is a significant contributor to these disparities. When healthcare providers use evidence-based communication strategies, patients with CD have improved ...