The Mayo Clinic Kern Center for the Science of Health Care Delivery and the Mayo Clinic Department of Radiology launched the Radiology Clinical Engineering Learning Laboratory (Rad-CELL) in 2016. It is the second such Clinical Engineering Learning Laboratory at Mayo Clinic, after initial successes in the Emergency Department Clinical Engineering Learning Laboratory (ED-CELL).
Rad-CELL's inaugural project established a real-time electronic dashboard to track and monitor the schedules of patients receiving care in the Department of Radiology at Mayo Clinic Hospital — Rochester, Saint Marys Campus.
The aim of the dashboard, which went live in June 2017, is to help staff with day-to-day monitoring and managing of health care delivery. It allows staff to actively observe patient transport times, manage patient wait times before and after procedures, and streamline workflow to ultimately eliminate unnecessary delays in care. The tool also allows for retrospective analyses of processes to allocate staff and resources appropriately.
Other key subprojects include development of a scorecard for retrospective reporting, template design for outpatients, day-before planning and day-of recourse. These steps will help clinicians move toward a more predictable patient itinerary and experience.