Frequently Asked Questions

Find answers to frequently asked questions about CCaTS' postdoctoral programs.

Where can I get support for Blackboard?

Contact Mayo Clinic's Education Technology Center at etc@mayo.edu or by calling 507-266-9087 for technical issues.

Why don't I see my course in Blackboard?

You may not be able to find your course in Blackboard for two reasons:

  1. The course has not opened yet. For most courses, this occurs one week before the first day of class.
  2. You have not been enrolled in the course. If you believe this is an error, please email the clinical and translational sciences education inbox at ctsceducation@mayo.edu.

How long will I have access to a completed course in Blackboard?

Access will remain until the next run of the course. In most cases, this is around one year; however, some courses are offered multiple times throughout the academic year. Once the course is closed in Blackboard, it will not be reopened for you to obtain materials. You are responsible to print and/or save any helpful materials ahead of time.

How can I access my course when I'm not on a Mayo Clinic campus?

Blackboard can be accessed off campus and does not require network sign-in; however, some individual course content may be behind Mayo Clinic's firewall. To access these materials, log on to the Mayo Clinic's virtual private network (VPN). Mayo Clinic's IT Connect provides step-by-step instructions to begin use of Mayo's remote access VPN (must be logged in to the Mayo Clinic network to enroll).

I'm having trouble registering for a course in Banner. Why can't I register?

You may be having trouble registering for a course through Self-Service Banner (SSB) for any of the following reasons:

  • First time registrant. If this is your first time registering for an MCGSBS course, you will need to complete the appropriate paper registration form and submit it to ctsceducation@mayo.edu to enroll.
  • Hold. If there is a hold on your record, you will not be able to register for courses until it is resolved. Please email the MCGSBS registrar at comregistrar@mayo.edu.
  • Waitlist. You may need to add yourself to the waitlist for a course in Banner. Because students enrolled in CCaTS programs receive priority seating into CTSC courses, registration into most CTSC courses is set to waitlist-only and the CCaTS Curriculum team manually enrolls students into each course. At the close of the registration period, CCaTS Curriculum staff will notify those who are enrolled in each CTSC course via email. Scholars can also check back on the status of their enrollment at any time through Self-Service Banner (SSB)

What is the course attendance policy?

Attendance and participation are expected of all students enrolled in a CTSC course. Most CTSC courses have absence limits with instructors requiring advanced notice of absences. Please refer to the applicable syllabus for each course-specific attendance policy.

Can I audit a course without officially enrolling?

CCaTS' CTSC courses do not allow auditing.

How can I attend a class remotely if I can't be there in person?

All CTSC courses are being offered in a virtual classroom for the foreseeable future. Most CTSC courses remain synchronous, requiring scholars to attend sessions at the dates/times listed on the course schedule.

Where can I find the schedule of when a course will be offered in a particular quarter?

The CCaTS curriculum website provides current and future course schedules (must be logged in to the Mayo Clinic network).

Where can I find the schedules for non-CTSC courses?

CCaTS Education Resources manages courses in the CTSC track. Please contact the Mayo Clinic Graduate School of Biomedical Sciences for information on courses in other tracks. The graduate school course catalog can be found on the Courses and Catalog intranet page (must be logged in to the Mayo Clinic network).

When do I register for courses and what is the process?

Open registration generally begins one month before the start of each quarter. You can view specific dates for each registration period on the Mayo Clinic Graduate School of Biomedical Sciences' Academic Calendar (must be logged in to the Mayo Clinic network).

If this is your first time registering for an MCGSBS course, complete the First-Time Registration form (PDF) and email it to the clinical and translational sciences education inbox at ctsceducation@mayo.edu. Returning students register online through Self-Service Banner (SSB).

Some courses allow for late registrants, typically up until the first day of class. To enroll after the registration period has closed, complete the Late Registration/Course Withdrawal e-form (must be logged in to the Mayo Clinic network). Note: first-time registrants must complete the paper form.

You can view the status of your enrollment in a course at any time through Self-Service Banner (SSB) in the EdLink Portal.

What is the withdrawal policy?

The last day to withdraw (LDW) varies by course. Locate the LDW specific to a particular CTSC course on the first page of the course syllabus.

To withdraw from an MCGSBS course, complete the Late Registration/Course Withdrawal e-form (must be logged in to the Mayo Clinic network) by the end of the day of the withdrawal deadline. If completed before the LDW, the registration will be deleted from your transcript. If it is past the LDW, include a statement of petition on the e-form. However, note that if approved, the withdrawal will show a "W" on your transcript.

What is the policy for make-up exams?

Make-up exam policies vary by course.

To inquire, notify the course instructor and the CCaTS curriculum team at ctsceducation@mayo.edu at least two weeks before a scheduled exam date. Many instructors require that make-up exams be completed within one week before or one week after the original exam date. It is the responsibility of the student to communicate with the instructor and the CCaTS curriculum team in a timely manner and to come to the make-up exam prepared with any necessary items, such as writing materials, a laptop, or a calculator.

What should I do if I need to pick up homework or a test?

For some CTSC courses, homework can be picked up on the third floor of the Plummer Building at Mayo's campus in Rochester, Minnesota, at the front desk near the administrative assistants. Instructors will notify the class when assignments can be picked up. CCaTS will hold assignments for up to one year, at which time they will be confidentially shredded and discarded.

Similarly, some CTSC course exams can be viewed on the third floor of the Plummer Building at the front desk near the administrative assistants. Instructors will notify the class when exams can be viewed. Students are required to view the exams at the front desk, and exams cannot be taken or copied. CCaTS will hold exams for one year, at which time they will be confidentially shredded and discarded.

Other arrangements will be made for assignment pick-up and/or exam viewing for off-campus scholars.

What is the policy on academic dishonesty?

The policy on academic dishonesty, along with other applicable policies, can be found within the Mayo Clinic Graduate School of Biomedical Sciences' policies and procedures library (must be logged in to the Mayo Clinic network).

I am interested in enrolling in two courses with conflicting schedules. How do I proceed?

Although CCaTS works hard to ensure CTSC courses do not overlap, this cannot always be prevented due to the considerable number of course offerings each quarter. To meet required attendance expectations, it may be necessitated for you to take the courses in different years. Please reach out to your CCaTS advisor for assistance with mapping courses towards graduation.

Once I am admitted into a CCaTS program, will I have priority registration in the courses?

Enrollment during the open registration period is prioritized, with those enrolled in CCaTS degree programs receiving priority seating into CTSC courses. It is important that you register during the open registration period to receive this prioritization.

Are there courses offered only at Mayo Clinic's campus in Rochester, Minnesota?

No, CTSC courses are available to students located on all campuses, including each of Mayo Clinic's tri-site campuses as well as those working within the Mayo Clinic Health System.

I have one additional required course for my program. How can I be sure to get into the course?

Please consult with your CCaTS advisor, who will work with the CCaTS curriculum team.

Where do I find the link to join my course in the virtual classroom?

The direct link to each course's virtual classroom can be found in multiple locations. The link is included in the Welcome Letter e-mailed to enrolled scholars at the close of registration, e-mailed again via an automatic announcement from Blackboard in the week prior to the first day of class, and appears on the course homepage in Blackboard as well as within the course schedule in the syllabus.

Scholars can also access the virtual classroom by joining through the "Students – Virtual Classroom" link listed on the left menu of each course's page in Blackboard. Each course has its own link to a unique virtual classroom, and the link remains the same throughout the duration of the course run.

When and how will I receive confirmation that I'm registered?

Scholars can check on the status of their enrollment at any time through Self-Service Banner (SSB). From the Registration menu, click on "Student Detail Schedule."

Additionally, at the close of the open registration period, CCaTS staff sends welcome letters for each course via e-mail to enrolled scholars.

If the class is full, can I attend the first day?

No, CTSC courses do not allow auditing. All scholars attending the course must be enrolled.

How do I transfer in credits taken elsewhere? Can I waive required coursework if I've already taken similar courses?

Please refer to the Mayo Clinic College of Medicine and Science's Credit Transfer Policy (must be logged in to the Mayo Clinic network), and work with your CCaTS advisor for additional assistance.

I am looking to further my understanding of statistics and epidemiology, but don't have time to take courses. What can I do?

The Essentials of Clinical and Translational Science (ECaTS) program is available in an online, asynchronous format, so you can complete it on your own schedule. This program provides foundational knowledge of biostatistics and epidemiology research methodology and allows participants to become more critical users of medical literature.

If I have already taken credits prior to admission, will they count towards my program?

Up to six Mayo Clinic Graduate School of Biomedical Sciences credits can be taken prior to program admission. If more than six credits have been taken, they may not count toward program completion.

When do my credits expire?

CCaTS accepts credit for Mayo Clinic Graduate School of Biomedical Sciences courses taken within the past 10 years.

What are the eligibility requirements for the postdoctoral programs? How much do they cost?

Please visit the programs' eligibility and application process webpages to learn more:

How much protected time do I need to apply for the Postdoctoral Certificate Program or Postdoctoral Master's Degree Program?

Scholars must have enough protected time to complete the program requirements, including coursework and research projects. Generally, scholars who have an average of 75% to 100% protected time can complete the certificate program within one year and the master's degree within two years. Scholars with less than 50% protected time are considered on a case-by-case basis.

I don't work at Mayo Clinic, but I am interested in the program. Can CCaTS find me a position with a lab?

To be eligible for the Postdoctoral Certificate Program or Postdoctoral Master's Degree Program, the applicant must have an existing or upcoming appointment at Mayo Clinic. While CCaTS does not facilitate employment, interested parties may explore opportunities offered through Mayo Clinic's Careers webpage.

How do I request a copy of my transcript?

Transcripts are managed by the Mayo Clinic College of Medicine and Science's registrar's office. Please e-mail the registrar at comregistrar@mayo.edu to request. Additional instruction is provided on the registrar's webpage.

Which administrator should sign my application to the program and what PAU should I use?

The administrator for wherever the payment will be coming from should sign the application. If it is a departmental PAU, then the department administrator should sign. If it is a research PAU, then the research administrator should sign.

Do I need to have a mentor and research project in mind when applying to the program?

Yes, it is an important part of the application process. Please visit the programs' application process webpages to learn more:

I missed the application deadline. Can I still apply?

CCaTS accepts applications four times a year, with deadlines of Feb. 1, May 1, Aug. 1 and Nov. 1. Applications are accepted beginning one month prior to each deadline. Interested scholars who have missed consideration in the current application cycle can apply with the next cycle.

Up to six Mayo Clinic Graduate School of Biomedical Sciences credits can be taken prior to program admission. If more than six credits have been taken, they may not count toward program completion.

What is the process for transferring from the Postdoctoral Certificate Program to the Postdoctoral Master's Degree Program?

Scholars need to complete the master's degree application process during one of the application cycles, which have deadlines of Feb. 1, May 1, Aug. 1 and Nov.1 every year.

My application for the program was denied. Can I reapply?

Yes, denied scholars can reapply during a future application cycle.

When can I take the Written Qualifying Examination?

The Written Qualifying Examination is offered only three times a year--on the third Tuesday of January, April and September. No additional make-up dates will be offered. Students in the M.D.-M.S. Program must take the April exam.

Students in the Postdoctoral Certificate Program are not required to take the Written Qualifying Exam.