Matthew R. Gardner
Lead Service Design Researcher, Center for Innovation, Mayo Clinic
Matthew R. Gardner is lead service designer for the Center for Innovation's Care at a Distance platform. He has been a part of several project teams, including those working on Mayo Clinic eConsults, re-envisioning prenatal care, clinical video visits to the home, video curbside consults and a recent "Connected Health" workshop for Mayo Clinic leadership.
He believes in the ability of telemedicine as a new service model to deliver health care and supports evolving patient and clinician expectations regarding this new rhythm of care delivery.
Before joining the Center for Innovation, Gardner did work for McDonald's, Boeing, Insitum, Steelcase Foundation and Chicago Public Schools. He earned a master of design focused on design strategy and design research from the IIT Institute of Design and augmented that education with an MBA from the IIT Stuart School of Business.