The Abilene Paradox and Other Meditations on Management. Jerry
B. Harvey. Lexington Books. 1988.
Action Tools for Effective Managers: A Guide for Solving Day-to-Day Problems
on the Job. Margaret Mary Gootnick and David Gootnick. AMACOM. 2000.
The Adventures of a Self-Managing Team. Mark Kelly. Pfeiffer &
Company. 1991.
The Adventures of Team Fantastic: A Practical Guide for Team Leaders and
Members. Glenn L. Hallam. Center for Creative Leadership. 1996.
The Big Book of Business Games: Icebreakers, Creativity Exercises, and
Meeting Energizers. John W. Newstrom & Edward Scannell. McGraw-Hill.
1996.
The Big Book of Team Building Games: Trust-Building Activities, Team Spirit
Exercises, and Other Fun Things To Do. John Newstrom and Edward Scannell.
McGraw-Hill. 1998.
Brain Teasers for Team Leaders: Hundreds of Word Puzzles and Number Games
to Energize Your Meetings. Leslie Bendaly. McGraw-Hill Ryerson. 2000.
Breakthrough Teams for Breakneck Times: Unlocking the Genius of Creative
Collaboration. Lisa Gundry and Laurie LaMantia. Dearborn Trade Publishing. 2001.
Building Team Spirit: Activities for Inspiring and Energizing Teams.
Barry Heermann. McGraw-Hill. 1997.
Catch!: A Fishmonger's Guide to Greatness. Cindi Crother and the cres
of the world famous Pike Place Fish. Berrett-Koehler. 2004.
Coaching for Performance. John Whitmore. Nicholas Brealey Publishing. 2002.
Collaboration for the Promotion of Nursing: Building Partnerships for
the Future. LeAlice Briggs, Sonna Ehrlich Merk, and Barbara Mitchell.
Sigma Theta Tau International. 2003.
The Complete Idiot's Guide to Leadership. Andrew J. DuBrin. Alpha
Books. 1998.
The Complete Idiot's Guide to Managing People. Arthur R. Pell. Alpha
Books. 1999.
Contagious Success: Spreading High Performance Throughout Your Organization.
Susan Lucia Annunzio with Sharon Sutker McGowan. Portfolio.
2004.
Creating Effective Teams: A Guide for Members and Leaders. Susan
Wheelan. Sage. 1999.
Cross-Functional Teams: Working with Allies, Enemies, and Other Strangers.
Glenn M. Parker. Jossey-Bass Publishers. 1994.
Designing Team-Based Organizations. Jossey-Bass. 1995.
The Distributed Mind: Achieving High Performance Through the Collective
Intelligence of Knowledge Work Teams. Kimball Fisher and Mareen Duncan
Fisher. AMACOM. 1998.
Developing Superior Work Teams: Building Quality and the Competitive Edge.
Dennis C. Kinlaw. Lexington Books. 1991.
The Discipline of Teams: A Mindbook-Workbook for Delivering Small Group
Performance. John Wiley & Sons. 2001.
Diverse Teams at Work: Capitalizing on the Power of Diversity. Lee
Gardenswartz and Anita Rowe. Irwin Professional Publishing. 1994.
Effective Teamwork. Michael D. Maginn. Irwin Professional Publishing. 1994.
The Emotionally Intelligent Workplace: How to Select for, Measure,
and Improve Emotional Intelligence in Individuals, Groups, and Organizations.
Edited by Cary Cherniss and Daniel Goleman. Jossey-Bass. 2001.
Empowered Teams: Creating Self-Directed Work Groups That Improve Quality,
Productivity and Participation. Jossey-Bass Publishers. 1991.
Empowerment: Building a Committed Workforce; A Practical Guide for
Success. Cynthia A. Scott and Dennis T. Jaffe. Crisp Publications. 1991.
The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy. Jon Gordon. John Wiley & Sons. 2007.
Even More Games Trainers Play. Edward E. Scannell and John W. Newstrom.
McGraw-Hill. 1994.
Facilitation Skills for Team Leaders. Donald Hackett and Charles L.
Martin. CRISP Publications. 1993.
The Facilitator's Toolkit: Tools and Techniques for Generating Ideas and
Making Decisions in Groups. Lynn Kearny. Human Resource Development
Press, Inc. 1995.
The Fiefdom Syndrome: The Turf Battles That Undermine Careers
and Companies--and How to Overcome Them. Robert J. Herbold.
Currency Doubleday. 2004.
The Five Dysfunctions of a Team. Patrick Lencioni. Jossey-Bass. 2002.
The Flight of the Facilitator: How One Manager Learned to Facilitate in
a Team Environment. Charles T. Krueger. Krueger Training and Development.
1994.
From Chaos to Care: The Promise of Team-Based Medicine. David Lawrence.
Perseus Publishing. 2002.
FYI, for Teams: Based on the Team Architect. Cara Capretta Raymond,
Robert W. Eichinger, and Michael M. Lombardo. Lominger Limited. 2001.
Gain Management: A Process for Building TeamWork, Productivity & Profitability
throughout Your Organization. AMACOM/American Management Association. 1992.
Games That Teach Teams: 21 Activities to Super-Charge Your Group!
Steve Sugar and George Takacs. Jossey-Bass. 2000.
Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and
Nexters in Your Workplace. Ron Zemke, Claire Raines, and Bob Filipczak.
AMACOM. 2000.
Getting the Job Done! Managing Project Teams and Task Forces for Success.
W. Alan Randolph and Barry Z. Posner. Prentice Hall. 1992.
Group Leadership Skills. Carolyn Chambers Clark. Springer Publishing
Company. 2003.
Quick Team-Building Activities for Busy Managers: 50 Exercises
That Get Results in Just 15 Minutes. Brian Cole Miller.
American Management Association. 2004.
The Guru Guide: The Best Ideas of the Top Management Thinkers.
Joseph Boyett & Jimmie Boyett. John Wiley & Sons. 1998.
Harvard Business Essentials. Creating Teams with an Edge: The Complete
Skill Set to Build Powerful and Influential Teams. Harvard Business
School Press. 2004.
The Health Care Team Book. Tim Porter-O'Grady and Cathleen Krueger
Wilson. Mosby. 1998.
High Five!: The Magic of Working Together. Ken Blanchard, Sheldon
Bowles, Don Carew, and Eunice Parisi-Carew. William Morrow. 2001.
The High-Value Manager. Florence M. Stone and Randi T. Sachs. AMACOM. 1995.
The Horizontal Organization. Frank Ostroff. Oxford University Press.
1999.
The Horizontal Revolution: Reengineering Your Organization through Teams.
Morris A. Graham and Melvin J. LeBaron. Jossey-Bass Publishers. 1994.
How to Lead Work Teams: Facilitation Skills. Fran Rees. Pfeiffer & Company. 1991.
How to Launch a Team: Start Right for Success. Kim Kanaga and Sonya
Prestridge. Center for Creative Leadership, 2002.
How to Use Team Building to Foster Innovation Throughout Your Organization.
Eric Skopec and Dayle Smith. Contemporary Books. 1997.
If It's Broken, You Can Fix It: Overcoming Dysfunction on the Workplace.
Tom E. Jones. AMACOM. 1999.
Improving Peer Relationships: Achieving Results Informally. Crisp.
Norman C.Hill. 1996.
Improving Work Groups: A Practical Manual for Team Building. Dave
Francis and Don Young. Pfeiffer & Company. 1992.
In the Company of Women: Indirect Aggression among Women: Why We Hurt
Each Other and How to Stop? Pat Heim and Susan A. Murphy with Susan
K. Golant. Jeremy P. Tarcher/Putnam. 2003.
Innovative Reward Systems for the Changing Workplace: Brings Reward
Systems Into Compatibility with ... Self-directed Work Teams, Reengineering,
Cycle-time Reduction, TQM, JIT. Thomas B. Wilson. McGraw-Hill, Inc.
1995.
Instant Tools for Health Care Teams. Julia Balzer Riley. Mosby.
1997.
Interdisciplinary Patient Care: Building Teams and Improving Patient
Outcomes. Brenda Gail Summers. HCPro. 2004.
Keeping the Team Going: A Tool Kit to Renew & Refuel Your Workplace
Teams. Deborah Harrington-Mackin. AMACOM. 1996.
Knights of the Tele-Round Table: 3rd Millennium Leadership Insights
for Every Executive--Especially Those Who Must Manage from Afar. Jaclyn
Kostner. Warner Books. 1994.
Leading Self-Directed Work Teams; A Guide to Developing New Team Leadership
Skills. Kimball Fisher. McGraw-Hill, Inc. 1993.
Leading Teams : Mastering the New Role. John H. Zenger, et al.. Irwin Professional Pub. 1994.
Leading Teams: Setting the Stage for Great Performances. J. Richard
Hackman. Harvard Business School Press. 2002.
Leading Your Team: How to Involve and Inspire Teams. Andrew Leigh
and Michael Maynard. Nicholas Brealey Publishing. 2002.
Lessons from Team Leaders: Team Fitness Companion. Jane E. Henry.
ASQ Quality Press. 1998.
Light Bulbs for Leaders: A Guide Book for Team Learning. Barbara Pate
Glacel and Emile A. Robert, Jr. John Wiley & Sons. 1996.
The M-form Society: How American TeamWork Can Recapture the Competitive
Edge. William G. Ouchi. Addison-Wesley Publishing Company. 1984.
Making Teams Work: 24 Lessons for Working Together Successfully.
Michael Maginn. McGraw-Hill, 2004.
Management Excellence through Quality. Thomas J. Barry. ASQC Quality
Press. 1991.
Management Teams: Why They Succeed or Fail. R. Meredith Belbin.
2nd edition. Butterworth-Heinemann. 2004.
The Manager's Pocket Guide to Team Sponsorship. Sara Pope. HRD
Press. 1998.
Mastering Virtual Teams. Deborah Duarte and Nancy Tennant Snyder.
Jossey Bass. 1999.
Mining Group Gold: How to Cash in on the Collaborative Brain Power
of a Group. Thomas A. Kayser. Irwin Professional Publishing. 1996.
More Games Teams Play: Activities and Games for Powering Up Your Team's
Potential. Leslie Bendaly. McGraw-Hill. 2000.
The Motivating Team Leader. Dr. Lewis E. Losoncy. St. Lucie Press. 1995.
The New Why Teams Don't Work: What Went Wrong and How to Make it Right.
Harvey Robbins and Michael Finley. Berrett-Koehler Publishers. 2000.
Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success.
Kevin and Jackie Freiberg. Broadway Books. 1998.
The One Minute Manager Builds High Performing Teams. Kenneth Blanchard.
William Morrow and Company, Inc. 1990.
Peopleware; Productive Projects and Teams. Tom DeMarco and Timothy
Lister. Dorset House Publishing Company. 1987.
The Pfeiffer Book of Successful Team-Building Tools: Best of the Annuals. Edited by Elaine Biech. Pfeiffer. 2008.
The Power of Health Care Teams: Strategies for Success. Kathleen M.
Phillips. Joint Commission. 1997.
The Power of Teamwork: Inspired by the Blue Angels. Scott Beare and Michael McMillan. Simple Truths. 2006.
The Power of We: Succeeding Through Partnerships. Jonathan
M. Tisch. John Wiley & Sons. 2004.
Problem-Solving Techniques for Teams. Dartnell. 1997.
Project Retrospectives: A Handbook for Team Reviews. Norman L.
Kerth. Dorset House Publishing. 2001.
Pulling Together: The Power of Teamwork. John J. Murphy. Wynwood.
1997.
Pulling Together: The 17 Principles of Effective Teamwork. John
J. Murphy. Successories Library, 1998.
The QFD Book: The Team Approach to Solving Problems and Satisfying
Customers through Quality Function Deployment. Lawrence R. Guinta
and Nancy C. Praizler. AMACOM/ American Management Association. 1993.
Quality Improvement Health Care: Team Training Workbook. Juran Insitute.
1992.
Quality Improvement Health Care: Team Preparation Workbook. Juran
Institute. 1992.
Rapid Team Deployment: Building High-Performance Project Teams.
Sandy Prokras. Crisp Publications. 1995.
Responsible Managers Get Results. American Management Association. 1998.
Secrets of the Wild Goose: The Self-Management Way to Increase Your
Personal Power and Inspire Productive Teamwork. Donald H. Weiss. AMACOM.
1998.
Self-Directed Work Teams: A Trainer's Role in the Transition. Ed
Rose with Steve Buckley. American Society for Training & Development. 1999.
Self-Directed Work Teams: The New American Challenge. Business
One Irwin. 1990.
Self-Managed Work Teams in Health Care Organizations. Elizabeth
D. Becker-Reems. American Hospital Publishing, Inc. 1994.
Self-Managing Teams: A Guide for Creating and Maintaining Self-managed
Work Groups. Robert Hicks and Diane Bone. Crisp Publications. 1990.
The 17 Essential Qualities of a Team Player: Becoming the Kind of Person
Every Team Wants. John C. Maxwell. Thomas Nelson Publishers. 2002.
The Seventeen Indisputable Laws of Teamwork: Embrace Them And Empower
Your Team. John Maxwell. Thomas Nelson Publishers. 2001.
Shortcuts for Smart Managers: Checklists, Worksheets and Action Plans
for Managers With No Time to Waste. Lisa Davis. AMACOM. 1998.
The Skilled Facilitator: A Comprehensive Resource for Consultants,
Facilitators, Managers, Trainers, and Coaches. Roger Schwarz. Jossey-Bass.
2002.
The Skilled Facilitator Fieldbook: Tips, Tools, and Tested Methods
for Consultants, Facilitators, Managers, Trainers, and Coaches. Edited
by Roger Schwarz, Anne Davidson, Peg Carlson, Sue McKinney, and contributors. Jossey-Bass. 2005.
The Southwest Airlines Way: Using the Power of Relationships to Achieve
High Performance. Jody Hoffer Gittell. McGraw-Hill. 2003.
Succeeding as a Self-Directed Work Team: 20 Important Questions Answered.
Bob Harper and Ann Harper. MW Corporation. 1990.
Supporting Work Team Effectiveness: Best Management Practices for Fostering
High Performance. Eric Sundstrom, etc. Jossey-Bass. 1999.
Teach Your Team to Fish: Using Ancient Wisdom for Inspired Teamwork.
Laurie Beth Jones. Crown Business. 2002.
Team Architecture: The Manager's Guide to Designing Effective Work
Teams. Francis L.Ulschak and Sharon M. SnowAntle. Health Administration
Press. 1995.
Team-Based Health Care Organizations: Blueprint for Success. Aspen
Publishers. 1996.
Team-Based Organizations: Developing a Successful Team Environment.
James H. Shonk. Business One Irwin. 1992.
Team-Based Project Management. James P. Lewis. AMACOM. 1998.
Team-Based Strategic Planning; A Complete Guide to Structuring, Facilitating,
and Implementing the Process. C. Davis Fogg. AMACOM/American Management
Association. 1994.
Team Building: An Exercise in Leadership. Robert Maddux. Crisp
Publications. 1988.
The Team Building Tool Kit; Tips, Tactics, and Rules for Effective
Workplace Teams. Deborah Harrington-Mackin. AMACOM/American Management
Association. 1994.
The Team Coach: Vital New Skills for Supervisors & Managers in
a Team Environment. Donna Deeprose. American Management Association. 1995.
Team Depot: A Warehouse of Over 585 tools to Reassess, Rejuvenate,
and Rehabilitate Your Team. Glenn Parker. Jossey-Bass/Pfeiffer. 2002.
Team Fitness: A How-to Manual for Building a Winning Work Team. Meg
Hartzler and Jane E. Henry. ASQC Quality Press. 1994.
The Team Handbook. Peter R. Scholtes, Brian L. Joiner, and Barbara
J. Streibel. Oriel. 2003.
The Team Leader's Idea-A-Day Guide: 250 Ways to Make Your Team More
Effective and Productive--Every Working Day of the Year. Susan Fowler
Woodring and Drea Zigarmi. Dartnell. 1997.
Team Leader's Problem Solver. Clay Carr. Prentice Hall. 1996.
Team Leader's Survival Guide. Jeanne M. Wilson and Jill A. George.
Development Dimensions International, Inc. 1994.
The Team Member Handbook for Teamwork. Price Pritchett. Pritchett
Publishing Company, 1992.
The Team Memory Jogger: A Pocket Guide for Team Members. GOAL/QPC
and Joiner Associates, Inc. 1995.
Team Performance in Health Care: Assessment and Development. Edited
by Gloria D. Heinemann and Antonette M. Zeiss. Kluwer Academic/Plenum
Publishers. 2002.
Team Players and TeamWork: The New Competitive Business Strategy.
Glenn M. Parker. Jossey-Bass Publishers. 1990.
Team Problem Solving Handbook: Tools & Techniques for Process Improvement.
Process Management International, 1994.
Team Reconstruction: Building A High Performance Work Group During
Change. Price Pritchett and Ron Pound. Pritchett Publishing Company,
1992.
Team Talk: The Power of Language in Team Dynamics. Anne Donnellon.
Harvard Business School Press. 1996.
Team Think: Using the Sports Connection to Develop, Motivate, and Manage
a Winning Business Team. Don Martin. Dutton. 1993.
Team Troubleshooter: How to Find and Fix Team Problems. Robert
W. Barner. Davies-Black Publishing. 2000.
Team Up for Success: Building Teams in the Workplace. Charles M.
Cadwell. American Media Publishing. 1997.
Right; What Can Go Wrong. Carl E. Larson
and Frank M.J. LaFasto. SAGE Publications. 1989.
Team Workout: A Trainer's Sourcebook of 50 Team-Building Games and
Activities. Glenn Parker and Richard Kropp. AMACOM. 2001.
The TeamNet Factor; Bringing the Power of Boundary Crossing into the
Heart of Your Business. Jessica Lipnack and Jeffrey Stamps. Oliver
Wright Publications, Inc. 1993.
Teampower; Lessons from America's Top Companies on Putting Teampower
to Work. Clay Carr. Prentice Hall. 1992.
Teamwork. Glenn Parker. Successories Library, 1998.
Teamwork: Involving People in Quality and Productivity Improvement.
Charles Aubrey and Patricia K. Felkins Quality Press/American Society
for Quality Control. 1988.
Teams at the Top: Unleashing the Potential of Both Teams and Individual
Leaders. Jon R. Katzenbach. Harvard Business School Press. 1998.
Team Book: 27 Exercises for Enhancing Work Groups. John E. Jones
and William L. Bearley. Organizational Universe Systems. 1994.
Ten Ways to be a Terrific Team Player. Dartnell, 1998.
Testing the Limits of Teams: How to Implement Self-Management in Health
Care. Elizabeth D. Becker-Reems and Daniel G. Garrett. American Hospital
Publishing. 1998.
Time Management for Teams. AMACOM/ American Management Association. 1992.
Tips for Teams; A Ready Reference for Solving Common Team Problems.
McGraw-Hill, Inc. 1995.
Turning Team Performance Inside Out: Team Types and Temperament for
High-Impact Results. Susan Nash. Davies-Black. 1999.
The We-Force in Management: How to Build and Sustain Cooperation.
Lawrence G. Hrebiniak. Lexington Books/Macmillan. 1994.
When Teams Work Best: 6,000 Team Members and Leaders Tell What It Takes
to Succeed. Frank LaFasto and Carl Larson. Sage Publications. 2001.
Who's Got the Ball? (And Other Nagging Questions about Team Life):
A Player's Guide for Work Teams. Maureen O'Brien. Jossey-Bass Publishers.
1995.
Why Teams Fail and What You Can Do About It: Essential Tools for Anyone
Implementing Self-Directed Work Teams. Darcy E.Hitchcock and Marsha
L. Willard. The Association for Quality and Participation and Irwin Professional
Publishing. 1995.
The Wisdom of Teams; Creating the High-Performance Organization.
Jon R. Katzenbach and Douglas K. Smith. Harvard Business School Press.
1993.
The Work of Teams. Jon R. Katzenbach. A Harvard Business Review
Book. 1998.
Work Teams That Work: Skills for Managing Across the Organization.
Anthony R. Montebello. BestSellers Publishing. 1994.
Workplace Wars and How to End Them: Turning Personal Conflicts into
Productive Teamwork. Kenneth Kaye. AMACOM. 1994.
Videos
The Abilene Paradox and Other Meditations on Management. With
Jerry B. Harvey. A 28-minute video with a guide. 1991. CRM Films.
Synopsis: why group "consensus" is not always
what it appears to be; mismanaged agreement within groups or teams;
counter-productive decision-making processes; the importance of not
reaching agreements just for the sake of harmony.
The Abilene Paradox, Second Edition. With Jerry B. Harvey. A 54-minute
video with a guide. 2002. CRMLearning.
Note: Includes a CD-ROM with the guide.
Synopsis: Management consultant Jerry B. Harvey illustrates the paradoxical
nature of mismanaged agreement, describes symptoms of the paradox, probes
the reasons behind the behavior, and offers strategies for eliminating
collective decision-making confusion.
Courageous Followers, Courageous Leaders: New Relationships for a
Changing Workplace. A 22-minute video with guide. 1996. CRM Films.
Synopsis: Examines how team leaders and team members
can successfully interact to achieve shared goals; discusses four dimensions
of courageous followership.
Effective Team Building In the Operating Room. A 17-minute video
program with guide. Cine-Med. 1998.
Synopsis: Describes the benefits of teamwork; discusses
how to effectively resolve conflict and problems; describes strategies
that build a team; discusses how to empower nursing groups to become
more independent thinkers.
Effective Teamwork. A 39 minute video and audiocassette. Jack
Wilson and Associates. 1995.
Synopsis: Describes what teams are all about and why
they are important to an organization; describes how to write a team
constitution and develop ideas that the team can stand behind; details
how to run a typical meeting and how to deal with conflict and team
problems.
Four Hour House. A 25-minute video program, 1998. Building Industry
Association.
Synopsis: The goal of the Building Industry Association
in San Diego was to break the existing world record by building a house
in four hours. They discovered that teamwork, communication and detailed
planning were necessary to achieve their goal.
Fun Is Good. A 14-minute video, a 14-minute DVD, and guide with
CD-ROM, 2004. CRM Learning.
Note: The CD-ROM in the Leader’s Guide contains
a PowerPoint presentation and video transcript.
Synopsis: An inspirational training program that helps participants
understand the importance of making work fun, featuring the St. Paul
Saints minor league baseball team. Emphasizes the significance of utilizing
a positive attitude and finding passion at work. Key concepts: discover
your passion, bring a positive attitude, show people you care.
How to Make Cross-Functional Team Work. With Mark Howard. A 3-hour
video seminar with a guide. 1995. CareerTrack.
Synopsis: "In this program you'll learn a powerful
team approach that's fast becoming a favorite of American business.
What's so special about cross-functional teams? They're temporary ...
they're lean and focused ... they're interdepartmental ... and they
get results. Outfits who use cross-functional teams swear by them. They've
seen the value that comes from people working together with a common
goal. Cross-functional teams can make a positive, lasting impact wherever
there's a need, a commitment, and know-how."
Implementing Self-Directed Work Teams. With Loren Ankarlo. A 210-minute
video seminar with a guide. 1992. CareerTrack.
Synopsis: Volume 1) trends that demand a shift from traditional
work groups; definition of a self-directed work team--number of members,
individual roles, team responsibilities; proven results of teams in
productivity, quality, cost containment. Volume 2) designing and conducting
a pilot to test the potential and practicality of self-directed teams;
training to make the teams work; nine critical topics to cover in team-member
training; who to train first. Volume 3) the five developmental stages
of teams: formation, separation, role-clarification, unification, and
maturation; how to balance the "fear" and "honeymoon"
responses to self-directed teams for a more realistic, productive outlook;
making sure teams are really getting the authority to act.
Initial Pilot Project Teams. A 15-minute video with a guide. 1990.
GOAL/QPC.
Synopsis: how various employees begin to get involved
in TQM via pilot project teams created to address specific issues and/or
processes that are targeted for improvement.
Invisible Rules: Men, Women And Teams. A 34-minute video with
guide. 1996. CorVision Media. With Dr. Pat Heim.
Synopsis: Examines how men and women behave and communicate
differently because they are raised in two separate gender cultures;
examines some of the "invisible rules" each gender culture
uses to define appropriate adult behavior; explains how gender cultures
can clash in the context of leader/subordinate and team communications;
teaches how to improve team communication between men and women instead
of placing the blame on either gender.
Just for Starters: In Search of Teams Terrific. A 20-minute video
with guide. CareerTrack Publications. 1996.
Synopsis: This "meeting launcher with a message"
examines the conflict, team trust, and motivation of teams.
Keeping Teams Together. A 23-minute video program in the FYI VIDEO
series. 1993. American Management Association.
Synopsis: What keeps a successful team together? Learn
how to focus the energies of groups on a common goal and achieve positive
results; how a team leader can enhance performance, increase productivity,
and improve a group's ability to solve problems and make decisions.
Leadership! Building Teams, and Reducing Stress. With Louis Benson,
PhD. A 85-minute video teleconference with a guide. 1990. American Hospital
Association. [VC 821]
Synopsis: team building; managing conflict; "arson
prevention" as opposed to constantly putting out "fires"
in one's work or personal arena; increasing retention and productivity
through stress counseling and empowerment; what it takes to go from
knocking heads to nodding heads.
The Manager as Coach; A New Concept in Management Training. With
Marion Howell. A 150-minute video seminar with a guide. 1991. CareerTrack.
Synopsis: Part 1) setting goals and priorities; integrating
training into daily routines; building relationships based on trust
and respect; motivating with tangible and intangible rewards; monitoring
performance and testing stamina; giving feedback. Part 2) player selection;
integrating new employees; inherited teams; misplaced players; conditions
that create high morale; increasing each player's visibility. Part 3)
how to help others rise as high as your (and their) expectations will
take them; removing barriers that keep people from doing their best
work; how to work with those who don't pay attention to details; what
to do when an employee "backslides" into poor performance;
coaching a star employee who is getting bored with the job; creating
advancement opportunities for your company veterans.
Managing People. With Charles E. Dwyer. A 52-minute video program
with a guide. 1988. University of Pennsylvania.
Synopsis: how to expand human influence and maximize
organization power; how to motivate others; how to turn problem employees
into productive ones; how to organize your team's efforts efficiently;
how to manage your boss; secrets to more productive meetings; avoid
the rationalization power trap; maximize your organizational power.
Managing To Have Fun. With Matt Weinstein. A 3 volume video series
with guide. 1997. Excellence in Training.
Contents: Part 1) Four Principles of Fun at Work; Part
2) Building a Winning Team; Part 3) Customer Service with a Smile.
Synopsis: Discusses how regular doses of fun can produce dramatic effects
in stress management, team building, customer service, and company loyalty.
Multidisciplinary Performance Teams. With Mark D. Dixon, Paula
Grassmick, Jody B. Portu, Ted Sandoval, and Kathy Vestal. 1992. American
Hospital Association.
Synopsis: How to form and maintain multidisciplinary
performance teams; how clinical guidelines or protocols can be used
by multidisciplinary teams to evaluate and improve patient care; the
leadership role nurses can assume in order to collaborate with other
clinical departments; application of various methods to assess and enhance
multidisciplinary processes of care.
Negaholics: How To Handle Negativity In The Workplace. With: Dr.
Cherle Carter-Scott. 1994. National Press Publications.
Synopsis: Part 1) What is Negaholism and What Is It Doing
to You?: discusses 10 characteristics of a negativity-plagued work environment;
examines why the Negaholic virus is so contagious; discusses the Team
Diagnosis Inventory--a process for overcoming Negaholism in the workplace.
Part 2) How to Keep Negaholism from Creeping Up on You: discusses the
personality traits of a Negaholic; examines surefire strategies for
dealing with Negaholics at all levels. Part 3) Developing Positive,
Productive Relationships with Negaholics: discusses how to use and implement
the Team Diagnosis Inventory; explains the 4-step Communication Model
used to re-establish the positive links essential for cooperative relationships;
discusses how to rebuild trust and why without it, negativity is likely
to continue.
New Functional and Cross-functional Teams. A 15-minute video program
with a guide. 1990. GOAL/QPC.
Synopsis: Building alignment through organization-wide
interaction; the next generation of the pilot project teams involving
two levels--management and interdepartmental.
The Nursing Leadership Excellence Series. [5 videos]. Irving,
TX: VHA, 2004. 300 minutes. With: Timothy Keogh, Toni McKenna, Patrick
Lencioni, Cindy Spiess, and Lillee Gelinas.
Contents:
Pt. 1: Communicating as a Leader (Timothy Keogh and Toni McKenna) –
60 minutes
Pt. 2: Teamwork Expertise (Patrick Lencioni and Toni McKenna)
– 60 minutes
Pt. 3: Leading Change (Cindy Spiess) – 60 minutes
Pt. 4: Retention Strategies That Work (Lillee Gelinas) – 60 minutes
Pt. 5: Effectively Managing Negativity (Toni McKenna) – 60 minutes
Synopsis: Pt. 1 discusses how nurse leaders can be more effective communicators
by understanding communication styles; describes the styles and behavior
tendencies of sensors, feelers, thinkers, and intuitors; explains how
by "flexing" they can complement one another. Pt. 2 describes
the characteristics of a high performance team as well as strategies
to build and maintain one. Pt. 3 discusses how to manage change more
effectively. Pt.4 explains successful retention strategies and how they
can be implemented in easy, cost-effective ways. Pt. 5 explains core
causes of negativity as well as management strategies to diminish negative
behavior.
1001 Ways To Energize Your Employees. A 3 volume video program.
1998. Business Advantage.
*Specific Volume: Part 2) 1001 Ways to Energize Teams:
discusses how to empower your team with a clear purpose and well-defined
goals, how to make every team meeting more productive and less boring,
how to enable teams to operate completely on their own.
The Power of Words. [1 video]. Carlsbad, CA: CRM Films, 1992.
3 minutes.
Synopsis: A video to be used as an opener for training
in communication, diversity, and teamwork.
The Practical Coach. A 25-minute video program. Seattle, WA: Media
Partners Corporation, 1997.
Synopsis: The practical coach is an everyday guide to
encouraging good work, correcting poor work, using good judgement and
caring about each member of your team.
Sandcastle: Teamwork and Diversity. A 13-minute video program
with a guide. 1985. Salenger, Inc.
Note: An Academy Award Winner. Non-narrated. Uses animation
to allow for universal application and appeal.
Synopsis: illustrates teamwork and the unique contribution of each diverse
team members. A leader of unusual sand creatures appears and begin to
mold figures out of sand. The leader develops a team with distinctive
shapes and abilities. They build a sandcastle--one shapes while another
smoothes; one piles, another tunnels. Harmoniously, they complete their
project and celebrate their accomplishment. The wind returns and blows
the sandcastle away, but they retain the experience and memory of what
they created together.
The Team Approach. A 24-minute video program with a guide in the
Quality-Centered Management series. 1995. Toastmasters International/Kantola
Productions.
Synopsis: Good teams build involvement, improve communication
and cooperation, and generate innovative business solutions. They streamline
decision-making and expand competencies. This program helps viewers
know both what to expect from teams and what their teammates will expect
from them. Teaches how to identify team projects (and which projects
should not be assigned to teams), how to select the right team participants,
how to nurture teams through development stages, how to define team
members' roles and responsibilities, and build team identity.
Team Building: How to Motivate and Manage People. With Mark Sanborn.
A 180-minute video seminar with a guide. 1989. CareerTrack.
Synopsis: Volume 1) How not competing can actually increase
people's self-esteem; seven ways to recruit valuable team members; the
role of the "mission statement" in teams; three ways to deal
with problem team members; the four C's of effective team members. Volume
2) How to encourage the team to take risks and innovate more; the one
question to ask an employee before rewarding an excellent performance;
the six elements of a powerful team meeting; monetary versus non-monetary
rewards--which is best and when. Volume 3) Seven attributes critical
to a high-performance team; how to set team goals; keys to weathering
rough times successfully; eight dangerous attitudes to eliminate that
could undermine a team's success; when to buck conventional wisdom.
Team-Building Techniques That Work. A 22-minute video program
with guide. 2002. Briefings Publishing Group.
Synopsis: Building a staff that works well together as
a team is hard work. In this video you will learn techniques for molding
diverse personalities and skill sets into a cohesive unit-- one that
works together to complete even the toughest assignments.
Team Conflict. A 23-minute video program. 1997. Business Advantage.
Synopsis: Discusses how to avoid controlling meetings;
how to handle conflict and diversity in team situations; how to stay
focused on the task and steer from stagnation.
Team Creativity. A 22-minute video with guide. CRM Films. 1995.
Synopsis: Creativity--it's often thought of as the stuff
of children, when each of us is naturally imaginative and curious. But
what happens when we become adults, and the world of play becomes the
corporate world? How do we reinforce creativity and keep it from being
stifled, particularly in groups or work teams?
Team Meeting Skills. An 18-minute video program with a guide and
wall chart (poster). Healthcare Version, Series I. 1991. Executive Learning,
Inc.
Synopsis: The concept of a meeting as a process to be
defined and improved; the seven-step meeting process; team meeting roles.
A Team of Eagles. A 17-minute video program. 1994. United Learning.
With: Mike Singletary.
Synopsis: Through moving oratory and reflective film
footage, Mike Singletary points out that a winning team must agree on
a common goal, know the abilities of each team member, communicate effectively,
sharpen individual skills, and execute consistently.
Team Performance: The Critical Success Factor in Continuous Quality
Improvement Efforts. With Denise Dailing, Michelle Pope, Patricia
K. Stoltz, and Mark Samuel. A 90-minute teleconference with a guide. 1991.
American Hospital Association.
Synopsis: Team vision; benefits of self-directed work
teams; the manager's role in building CQI teams; empowerment; interaction
agreements; how to boost a team's performance--and ensure CQI; key leadership
skills and team-building behaviors are explored and tied to the role
of hospital managers and supervisors in a CQI environment.
Teamwork: What's Trust Got to Do With It? A 19-minute video with
guide. 2001. Video Visions.
Synopsis: Demonstrates how to build and maintain trust
among team members. Discusses the three most important trust building
behaviors: openness, credibility, and respect.
We Are All Creative. A 94-minute video in two parts (2 videos)
with guide. 2001. Mayo Foundation for Medical Education and Research.
(Nurse's Week 2001). With: Margaret Wheatley.
Synopsis: Identify conditions for effective teamwork;
describe essential motivators that apply across cultures.
We're On The Same Team, Remember? Two 20-minute videos with guide.
1997. CRM Films.
Note: Part 1 is the main program and Part 2 is the discussion
video.
Synopsis: Discusses the importance of realizing that it is each team
member's responsibility to help the organization succeed and for ensuring
the satisfaction of the organization's customers; discusses the importance
of taking initiative, using creativity, acting flexibly and "doing
a little extra" to serve customers; identifies ways of improving
service to internal customers.
Whale Done!: The Power of Positive Relationships. 2 videos (21
and 15 minutes) with guide. Ken Blanchard Companies, 2002.
Synopsis: Whales and whale trainers at Sea World are
used as examples of how to build positive relationships in a work environment.
Where There's A Will ... Leadership and Motivation. A 29-minute
video program with a guide. 1987. Video Arts Productions.
Synopsis: how to motivate others by giving them confidence
in the value of their job and in their value as individuals and as part
of the team.
Working Together Works! A 28-minute video with a guide. 1985.
Dartnell Corporation.
Synopsis: The advantages of working together; an effective
attitude improvement training video. Uses a mixture of short videos,
dramatic sketches, mini-documentaries, comic turns, and personal experiences
to make the point of the importance of teamwork.
Workteams and the Wizard of Oz. An 18-minute video with guide.
1993. CRM Films. With: Ken Blanchard.
Synopsis: Using footage from the film The Wizard of Oz
as a metaphor, management expert Ken Blanchard teaches six keys to successful
teamwork.
World Class: How to Team Up for Success Wherever You Live and Work.
A 48-minute video. 1998. Wyncom. With: Jack Welch, Herb Kelleher Tom Peters
and Stephen Covey.
Synopsis: Peters and Covey discuss how to achieve "world
class" teamwork. Welch and Kelleher share their winning approaches
to leadership.
You Make the Difference. A 30-minute video program with a guide
in the Valuing Diversity Series. 1990. Copeland Griggs Productions, Inc.
Synopsis: the necessity for entry-level employees to
work well with people different from themselves; the issues of sabotage,
stereotypes, cultural differences, teamwork, and environments that promote
productivity.
The list of resources on this page is not intended to be complete or
comprehensive. The selected resources included are representative of the
subject area covered and are an excellent starting point for further research.
Additional print and electronic information can be found by conducting
your own literature search, consulting other library collections, or contacting
a professional librarian/informationist for assistance. Please check with
your local library to determine availability of these resources and local
library access to national interlibrary loan networks for resources not
owned locally. The list of resources is updated regularly as new resources
are identified by the Mayo Clinic Libraries, Mayo Clinic College of Medicine.
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