Alumni Patient Referrals

Mayo Clinic is committed to responding to all alumni patient referrals in an efficient and timely manner. Alumni who wish to refer a patient or patients from their practices should identify themselves as an alumnus/alumna when making the referral. This will assure that your request receives priority attention.

Tips for referring a patient

Please keep the following in mind as you consider making a patient referral:

•  Patients with back pain must meet Mayo Clinic triage criteria for an appointment. This triage will occur during the phone call. If the patient does not meet Mayo Clinic triage criteria for an appointment, alumni will be offered a consultation with a Mayo Clinic physician.
• Patients with unsolvable, lingering chronic pain (longer than six months) are often not pleased with a referral to Mayo Clinic or their referring physician when no help can be offered.
•  Patients with chronic pain or those seeking a second opinion should be prepared ahead of time that there may be no further treatment options.

To refer a patient

Mayo Clinic in Rochester

Call: 1-(800) 533-1564 or (507) 266-5770

Mayo Clinic in Arizona

Call: 1-(866)-629-6362 or (480) 301-6539

Mayo Clinic in Jacksonville

Call: 1-(800) 634-1417 or (904) 953-2934

The patient information that will be needed when making an appointment includes:

• Patient's given name; if female, maiden name if available
• Birth date
• Mailing address
• Insurance; worker's compensation, medical legal, HMO, no insurance
• Referring physician's UPIN number
• Diagnostic information; symptoms, tests performed, duration of patient's medical concern

Alumni patient referrals are important to Mayo Clinic. Improvements to the referral process are being made in an effort to better support your request and your practice. Alumni satisfaction with the appointment process is monitored for ease and convenience. Please provide us with your feedback.

Questions or concerns

If you have questions or concerns about the referral process, please contact:

Jackie Overkamp, Assistant Supervisor, Referring Physician Service
(507) 266-4190