Patient Satisfaction with Pharmacist Video Visits in the Mayo Clinic William J. von Liebig Center for Transplantation and Clinical Regeneration


  • Study type

  • Study IDs

  • Describes the nature of a clinical study. Types include:

    • Observational study — observes people and measures outcomes without affecting results.
    • Interventional study (clinical trial) — studies new tests, treatments, drugs, surgical procedures or devices.
    • Medical records research — uses historical information collected from medical records of large groups of people to study how diseases progress and which treatments and surgeries work best.
  • Site IRB
    • Rochester, Minnesota: 16-006030
    Sponsor Protocol Number: 16-006030

About this study

The purpose of this study is to determine if patient satisfaction with a pharmacist-video visit is non-inferior to a face-to-face, in-clinic pharmacist visit. 

Participation eligibility

Participant eligibility includes age, gender, type and stage of disease, and previous treatments or health concerns. Guidelines differ from study to study, and identify who can or cannot participate. If you need assistance understanding the eligibility criteria, please contact the study team.

See eligibility criteria

Inclusion Criteria:

  • Age over 18 years
  • Patient completing the video visit is physically located in Minnesota or Michigan (Dr. Brodin and Dr. Merten both have active pharmacy licenses in both states). 

Exclusion Criteria:

  • Non-English speaking
  • Pregnant women
  • Visually-impaired
  • Institutionalized

Participating Mayo Clinic locations

Study statuses change often. Please contact us for help.

Mayo Clinic Location Status Contact

Rochester, Minn.

Mayo Clinic principal investigator

Julianna Merten, Pharm.D., R.Ph.

Open for enrollment

Contact information:

Michelle Brodin Pharm.D., R.Ph.


More information


Publications are currently not available

Study Results Summary

Not yet available

Supplemental Study Information

Not yet available