About Pay; Discussing Compensation. James F. Carey. Crisp Publications.
1994.
The Art of Waking People Up: Cultivating Awareness and Authenticity
at Work. Kenneth Cloke and Joan Goldsmith. Jossey-Bass. 2003.
Bringing Out the Best in People: How to Apply the Astonishing Power
of Positive Reinforcement. Aubrey Daniels. McGraw-Hill. 2000.
Business-Driven Compensation Policies: Integrating Compensation Systems
with Corporate Strategies. Robert L. Heneman. AMACOM. 2001.
The Compensation Solution: How to Develop an Employee-Driven Rewards
System. John E. Tropman. Jossey-Bass. 2001.
Danger in the Comfort Zone: From Boardroom to Mailroom--How to Break
the Entitlement Habit That's Killing American Business. Judith M.
Bardwick. AMACOM/American Management Association. 1991.
Executive Compensation: Guidelines for Healthcare Leaders and Trustees.
Edited by Thomas P. Flannery. Health Administration Press. 2002.
Firing on All Cylinders; The Service/Quality System for High-Powered
Corporate Performance. Jim Clemmer with Barry Sheehy and Achieve International/Zenger-Miller
Associates. 1987.
Get Weird: 101 Innovative Ways to Make Your Company a Great Place to
Work. John Putzier. AMACOM. 2001.
Harvard Business Review on Compensation. Harvard Business School
Press. 2001.
The Hay Group Guide to Executive Compensation; How to Meet the Complicated
and Sensitive Challenge of Rewarding Key Executives in the Health Care
Field. Edited by Thomas P. Flannery. Pluribus Press, Inc. 1989.
How to Recognize and Reward Employees: 150 Ways to Inspire Peak Performance. 2nd ed. Donna Deeprose. American Management Association. 2007.
The Improvement Process: How America's Leading Companies Improve Quality.
H. James Harrington. McGraw-Hill Book Company. 1987.
Innovative Reward Systems for the Changing Workplace. Thomas B.
Wilson. 2nd edition. McGraw-Hill. 2003.
Make Their Day! Employee Recognition That Works: Simple Ways to Boost
Morale, Productivity, and Profits. Cindy Ventrice. Berrett-Koehler
Publishers. 2003.
Mavericks! How to Lead Your Staff to Think Like Einstein, Create Like
da Vindi, and Invent Like Edison. Donald W. Blohowiak. Business One
Irwin. 1992.
Measuring Performance in Public and Nonprofit Organizations. Theodore
H. Poister. Jossey-Bass. 2003.
The New Pay: Linking Employee and Organizational Performance. Jay
R. Schuster and Patricia K. Zingheim. Lexington Books/Macmillan, Inc.
1992.
180 Ways to Walk the Recognition Talk. Eric Harvey. Performance
Systems Corporation, 2000.
1001 Ways to Reward Employees. Bob Nelson. Workman Publishing
Company, Inc. 2005.
Pay for Performance: Evaluating Performance Appraisal and Merit Pay.
National Research Council. National Academy Press. 1991.
The Positive Power of Praising People. Jerry Twentier. Contemporary
Books. 1998.
Punished by Rewards: The Trouble with Gold Stars, Incentive Plans,
A's, Praise and Other Bribes. Alfie Kohn. Houghton Mifflin Company.
1993.
Reward amd Recognition Process in Total Quality Management. Stephen
B. Knouse. ASQC Quality Press. 1995.
Rewarding and Recognizing Employees: Ideas for Individuals, Teams,
and Managers. Joan P. Klubnik. Irwin Professional Publishing. 1995.
Rewarding Excellence: Pay Strategies for the New Economy. Edward
Lawler. Jossey-Bass. 2000.
Rewarding Teams: Lessons from the Trenches. Glenn Parker, Jerry
McAdams, David Zielinski. Jossey-Bass. 2000.
Strategic Compensation: A Human Resource Management Approach. Joseph
J. Martocchio. Prentice Hall. 2001.
Stewardship: Choosing Service Over Self-Interest. Peter Block.
Berrett-Koehler Publishers. 1993.
Streetwise Motivating and Rewarding Employees: New and Better Ways
to Inspire Your People. Alexander Hiam. Adams Media Corporation. 1999.
SuperMotivation: A Blueprint for Energizing Your Organization From
Top to Bottom. Dean Spitzer. AMACOM. 1995.
Total Improvement Management: The Next Generation in Performance Improvement.
H. James Harrington with James S. Harrington. McGraw-Hill, Inc. 1995.
Treat People Right!: How Organizations and Individuals Can Propel Each
Other Into a Virtuous Spiral of Success. Edward E. Lawler III. Jossey-Bass.
2003.
The 24-Carrot Manager: A Remarkable Story of How a Leader Can Unleash
Human Potential. Adrian Gostick and Chester Elton. Gibbs Smith. 2002.
Why TQM Fails and What to Do About It. Mark Graham Brown, Darcy
E. Hitchcock, and Marsha L. Willard. Irwin Professional Publishing. 1994.
You Made My Day: Creating Co-Worker Recognition and Relationships.
Janis Allen and Michael McCarthy. Lebhar-Friedman Books. 2000.
Videos
Encouraging the Heart. [1 video with guide]. Carlsbad, CA: CRM
Films, 2000. 20 minutes. With: James Kouzes and Barry Posner.
Synopsis: Discusses how leaders can find their voice
and their hearts and, through caring and courage, mobilize people to
personal and organizational greatness; provides practical ideas for
helping others believe in themselves, celebrate their uniqueness, and
discover their own value.
Hiring Smart! How to Hire a Team That Wants to Work. With: Tom
Winninger. A 97-minute video with guide. Hire Jam Training.1999. 97 minutes.
Synopsis: Discusses how to avoid the major hiring mistakes
almost all employers make; examines state-of-the art strategies that
will help you find and keep 5-star employees, and build a team that
wants to work; discusses the major reasons employees quit and what you
can do about it while learning the top non-financial ways to motivate
today's employees.
Incentive Systems That Work--Rewarding High Performance. Produced
in cooperation with the American Society for Hospital Personnel Administrators.
A 135-minute teleconference video with a guide. With Jerad D. Browdy,
Peter S. Egan, Kerma N. Jones, Vinod K. Sahney, and Ronald J. Zingaro.
1986. American Hospital Association.
Synopsis: the key characteristics of an effective incentive
compensation system; alternative incentives (percentage of pay, percentage
of a pool, nom-monetary) and the major advantages/disadvantages of each;
examples of hospitals that have implemented management incentive compensation
systems; the key advantages of incentive versus pay for performance
and other traditional compensation systems.
1001 Ways To Reward Employees. [4 videos with a leader's and a
self-study guide]. Carrollton, TX: Excellence in Training, 1997. 30 minutes
each. With Bob Nelson.
Synopsis: Presents countless cost-effective concepts
for rewarding and recognizing employees. Part 1: 1001 Ways to Reward
Employees. Part 2: How to Praise Publicly. Part 3: How to Present a
Personal Thank You. Part 4: How to Provide Low- or No-Cost Recognition.
The Manager As Coach. With Marion Howell. A 220-minute video seminar
with a guide. 1991. CareerTrack.
Motivating People to Higher Levels of Performance: Success-Oriented Techniques
for Improving Your Hospital's Bottom Line. With Donald L. Currier, Edward
J. Dowling, Edward L. Gubman, and Robert H. Schaffer. A 90-minute teleconference
with a guide. 1989. American Hospital Association. [VC 702]
Synopsis: How to get a greater return from the greatest
resource--employees; financial versus non-financial incentives; involving
employees in planning processes; setting well-defined performance expectations;
linking short and long term goals.
People Systems: The Toughest Challenge. A volume of The Deming
Library series. With W. Edwards Deming. A 25-minute video program with
a guide. 1992. Films Incorporated.
Synopsis: Dr. Deming shows how managers at General Motor's
Powertrain Division applied his philosophy to create a compensation
system that replaced old methods of performance appraisal and ranking.
In the new system, a manager's role changes from that of a judge-- a
"power position"--to that of a coach.
Plateaued! Solutions to Career GridLock. A 29-minute video program
with a guide. 1990. Dartnell.
Synopsis: Stimulating tips on training and job enrichment;
workable strategies and alternatives to current modes of recognition
and compensation; how to gain higher productivity, increased efficiency,
and greater job satisfaction and self-esteem for plateaued employees;
practical guidelines for the early detection of employee attitudes that
are symptoms of the four most common kinds of career gridlock; how to
create opportunities for earning recognition that are not tied to promotions.
Teambuilding: How to Motivate and Manage People. With Mark Sanborn.
A 270-minute video program with a guide. 1989. CareerTrack.
Note: Especially Part 3 of the video program, and Part
4, Side A of the audio series cover non-monetary rewards.
We Are All Creative. With: Margaret Wheatley. A 94-minute presentation
in two parts (2 videos) with guide. 2001. Mayo Foundation for Medical
Education and Research. (Nurse's Week 2001).
Synopsis: Identify conditions for effective teamwork;
describe essential motivators that apply across cultures.
The list of resources on this page is not intended to be complete or
comprehensive. The selected resources included are representative of the
subject area covered and are an excellent starting point for further research.
Additional print and electronic information can be found by conducting
your own literature search, consulting other library collections, or contacting
a professional librarian/informationist for assistance. Please check with
your local library to determine availability of these resources and local
library access to national interlibrary loan networks for resources not
owned locally. The list of resources is updated regularly as new resources
are identified by the Mayo Clinic Libraries, Mayo Clinic College of Medicine.
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