Adversity Quotient @ Work: Make Everyday Challenges the Key to Your
Success-- Putting the Principles of AQ Into Action. Paul G. Stoltz.
William Morrow. 2000.
The Agile Manager's Guide to Hiring Excellence. Hardy Caldwell.
Velocity Business Publishing. 1998.
Attracting and Retaining Registered Nurses: Survey Results, August
1999. William Mercer, 1999.
Attracting and Retaining Registered Nurses: Survey Results, December
2000. William Mercer, 2000.
The Baptist Health Care Journey to Excellence: Creating a Culture
that WOWs! Al Stubblefield. John Wiley & Sons.
2005.
Becoming a Chief Retention Officer: An Implementation Handbook for
Nurse Managers. Nursing Executive Center, The Advisory Board Company.
The Advisory Board Company. 2001.
Best Practices. Hiring People: Recruit and Keep the Brightest Stars. Kathy Shwiff. Collins. 2007.
Beyond Free Coffee & Donuts: Marketing Training and Development.
Sophie Oberstein with Jan Alleman. ASTD. 2003.
The Business Case for Work Force Stability. Keith Kosel and Tom
Olivo. VHA Inc., 2002.
Business-Driven Compensation Policies: Integrating Compensation Systems
with Corporate Strategies. Robert L. Heneman. AMACOM. 2001.
Career Planning and Succession Management: Developing Your Organization's
Talent--for Today and Tomorrow. William J. Rothwell et al.
Praeger. 2005.
A Carrot a Day: A Daily Dose of Recognition for Your Employees.
Adrian Gostick and Chester Elton. Gibbs Smith, Publisher. 2004.
Competing for Talent: Recovering America's Hospital Workforce.
Health Care Advisory Board. The Advisory Board Company. 2001.
Create a Positive Health Care Workplace!: Practical Strategies to Retain
Today's Workforce and Find Tomorrow's. Jo Manion. Health Forum. 2005.
Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based
Plans. Todd M. Manas and Michael Dennis Graham. AMACOM. 2003.
Creating Commitment: How to Attract and Retain Talented Employees by
Building Relationships that Last. Michael O'Malley. John Wiley &
Sons. 2000.
Competing for Talent: Key Recruitment and Retention Strategies for
Becoming An Employer of Choice. Nancy S. Ahlrichs. Davies-Black Publishing. 2000.
Creative New Employee Orientation Programs. Doris M. Sims. McGraw-Hill.
2002.
Delivering on the Promise: How to Attract, Manage, and Retain Human
Capital. Brian Friedman, James Hatch, and David Walker. Free Press.
1998.
Destination Nursing: Creating a Destination Hospital for Nurses. Nursing
Executive Center of The Advisory Board. The Advisory Board Company. 2001.
Drive Your People Wild Without Driving Them Crazy: Leadership Lessons
for a Chaotic World. Jennifer White. Capstone. 2001.
Effective Succession Planning: Ensuring Leadership Continuity and Building
Talent from Within. William J. Rothwell. AMACOM. 2001.
Embracing Excellence: Becoming an Employer of Choice to Attract and
Keep the Best Talent. Franklin C. Ashby and Arthur R. Pell. Prentice
Hall Press. 2001.
The Employee Recruitment and Retention Handbook. Diane Arthur.
AMACOM. 2001.
Employee Retention: Solving the Healthcare Crisis. Rita E. Numerof
and Michael N. Abrams. Health Administration Press. 2003.
The Essential Guide to Managing Talent: How Top Companies Recruit, Train & Retain the Best Employees. Kaye Thorne & Andy Pellant. Kogan Page. 2007.
Fair, Square & Legal: Safe Hiring, Managing & Firing Practices
to Keep You & Your Company Out of Court. Donald H. Weiss. 4th
edition. AMACOM. 2004.
Finding & Keeping Great Employees. Jim Harris and Joan Brannick.
AMACOM. 1999.
Followership: A Practical Guide to Aligning Leaders and Followers.
Tom Atchison. Health Administration Press. 2004.
Get Weird: 101 Innovative Ways to Make Your Company a Great Place to
Work. John Putzier. AMACOM. 2001.
Grow Your Own Leaders: How to Identify, Develop, and Retain Leadership
Talent. William C. Byham, Audrey B. Smith, and Matthew J. Paese. Financial
Times Prentice Hall. 2002.
Growing Your Company's Leaders: How Great Organizations Use Succession
Management to Sustain Competitive Advantage. Robert M. Fulmer and
Jay A. Conger. AMACOM. 2004.
Guide to Effective Staff Development in Health Care Organizations:
A Systems Approach to Successful Training. Edited by Patrice L. Spath.
Jossey-Bass. 2002.
Handle with Care: Motivating and Retaining Your Employees. Barbara
A. Glanz. McGraw-Hill. 2002.
Hardwiring Right Retention: Best Practices for Retaining a High Performance
Workforce. Health Care Advisory Board. The Advisory Board Company.
2001.
Harvard Business Essentials. Hiring and Keeping the Best People. Harvard
Business School Press. 2002.
Harvard Business Review on Finding and Keeping the Best People.
Harvard Business School Press. 2001.
The Headhunter's Edge: Inside Advice From One of the Top Corporate
Headhunters in the World. Jeffrey E. Christian. Random House. 2002.
Healthcare Human Resource Management. Walter J. Flynn, Robert L.
Mathis, John H. Jackson, and Patrick J. Langan. Thomson South-Western.
2004.
Healthy Work Environments: Striving for Excellence. Volume II.
Prepared by McManis & Monsalve Associates in partnership with the
American Organization of Nurse Executives. McManis & Monsalve Associates,
2003.
Here Today, Here Tomorrow: Transforming Your Workforce from High-Turnover
to High-Retention. Gregory P. Smith. Dearborn Trade Publishing. 2001.
Hire and Keep the Best People: 21 Practical and Proven Techniques You
Can Use Immediately. Brian Tracy. Berrett-Koehler Publishers. 2001.
Hiring Smart: How to Hire a Team That Wants to Work. Thomas Winninger.
Prima Publishing. 1997.
How to Become a Great Boss: The Rules for Getting and Keeping the Best
Employees. Jeffrey J. Fox. Hyperion. 2002.
How to Hire and Develop Your Next Top Performer: The Five Qualities
That Make Salespeople Great. Herb Greenberg, Harold Weinstein, and
Patrick Sweeney. 2001.
Human Capital. Alexandra R. Lajoux, editor-in-chief. 2001 edition.
Profile Pursuit Inc. 2001.
The Human Capital Edge: 21 People Management Practices Your Company
Must Implement (or Avoid) to Maximize Shareholder Value. Bruce N.
Pfau and Ira T. Kay. McGraw-Hill. 2002.
Human Resources in Healthcare: Managing for Success. Edited by
Bruce J. Fried and James A. Johnson. AUPHA Press. 2002.
Impact Hiring: The Secrets of Hiring a Superstar. Frederick W.
Ball and Barbara B. Ball. Prentice Hall Press. 2000.
Increasing Rural Health Personnel : Community-based Strategies for
Recruitment and Retention. American Hospital Association. 1992.
Indispensable Employees: How to Hire Them, How to Keep Them. Martha
R. A. Fields. Career Press. 2001.
In Our Hands: How Hospital Leaders Can Build a Thriving Workforce.
AHA Commission on Workforce Hospitals and Health Systems. American Hospital
Association. 2002.
Innovative Reward Systems for the Changing Workplace. Thomas B.
Wilson. 2nd edition. McGraw-Hill. 2003.
Keeping Good People: Strategies for Solving the #1 Problem Facing Businesses
Today. Roger E. Herman. Oakhill Press. 1999.
Keeping the People Who Keep You in Business: 24 Ways to Hang On to
Your Most Valuable Talent. Leigh Branham. AMACOM. 2001.
Keeping Your Valuable Employees: Retention Strategies for Your Organization's
Most Important Resource. Suzanne Dibble. Wiley. 1999.
The Leadership Machine: Architecture to Develop Leaders for Any Future.
Michael M. Lombardo and Robert W. Eichinger. Lominger Limited. 2002.
Love 'em or Lose 'em: Getting Good People to Stay. Beverly Kaye
and Sharon Jordan-Evans. Berrett-Koehler Publishers. 1999.
Magnet Hospitals Revisited: Attraction and Retention of Professional
Nurses. Margaret L. McClure and Ada Sue Hinshaw. American Nurses Publishing. 2002.
Managing Employee Retention: A Strategic Accountability Approach.
Jack J. Phillips and Adele O. Connell. Butterworth-Heinemann. 2003.
Marketing the Destination Hospital: Promoting and Positioning the Hospital
to Attract Talent. The Founders Council Staff. The Advisory Board
Company. 2001.
Nurse Recruitment & Retention Strategies 2001 [COR Best Practice
Series]. Edited by Deloras Jones. COR Health LLC., 2000.
A Nurse Leader’s Little Instruction Book: The Ultimate Resource
for Retaining Staff. Jeanna Bozell. NurseQuest. 2003.
Nursing Against the Odds: How Health Care Cost Cutting, Media
Stereotypes, and Medical Hubris Undermine Nurses and Patient Care.
Suzanne Gordon. ILR Press, an imprint of Cornell University Press.
2005.
The Nursing Shortage: Strategies for Recruitment and Retention in
Clinical Practice and Education. Edited by Harriet R. Feldman. Springer.
2003.
Nursing's Next Generation: Best Practices for Attracting, Training,
and Retaining New Graduates. Nursing Executive Center. The Advisory
Board Company. 2002.
Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success.
Kevin and Jackie Freiberg. Broadway Books. 1998.
180 Ways to Build a Magnetic Culture: Practical "How-To's"
For Retaining, Attracting, and Hiring the Best, Brightest, and Most Productive
People. Eric Harvey and Mel Kleiman. Performance Systems Corporation,
2001.
Physician Recruitment & Retention: Practical Techniques for Exceptional
Results. Roger G. Bonds and Kimberly A. Pulliam. American Hospital
Publications. 1991.
Quality Work Environments for Nurse and Patient Safety. Edited
by Linda McGillis Hall. Jones and Bartlett Publishers. 2005.
Recruiting, Retaining, and Promoting Culturally Different Employees. Lionel Laroche and Don Rutherford. Elsevier Butterworth-Heinemann. 2007.
Retaining Top Employees. J. Leslie McKeown. McGraw-Hill. 2002.
Retaining Your Best Employees: Nine Case Studies from the Real World
of Training. Edited by Patricia Pulliam Phillips. ASTD. 2002.
Rethinking Hospital Staffing: Creating the Workforce to Support the
Future. The Advisory Board Company. Year unknown.
Reversing the Flight of Talent: Practice Portfolio. Volume II.
The Advisory Board Company, Nursing Executive Center. The Advisory Board
Company. 2000.
Reversing the Flight of Talent: Toolkit. Volume III. The Advisory
Board Company, Nursing Executive Center. The Advisory Board Company. 2000.
Rewarding Excellence: Pay Strategies for the New Economy. Edward
Lawler. Jossey-Bass. 2000.
Smart Nursing: How to Create a Positive Work Environment that Empowers
and Retains Nurses. June Fabre. Springer Publishing. 2005.
The Southwest Airlines Way: Using the Power of Relationships to Achieve
High Performance. Jody Hoffer Gittell. McGraw-Hill. 2003.
Stabilizing the Oncology Workforce: Enhancing Staff Productivity, Recruitment,
and Retention [Restoring Cancer Center Margins Series, v.1]. Oncology
Roundtable. The Advisory Board Company. 2001.
Supervisor Savvy: How to Retain and Develop Entry-Level Workers.
LaVerne Ludden and Tom Capozzoli. JIST. 2000.
Surviving the Nursing Shortage: Strategies for Recruitment and Retention.
Shelley Cohen and Dennis Sherrod. Opus Communications. 2003.
Talent Flow: A Strategic Approach to Keeping Good Employees, Helping
Them Grow, and Letting Them Go. Robert Levin and Joseph Rosse. Jossey-Bass. 2001.
Talent Magnet: Getting Talented People to Work for You. Mike Johnson.
Financial Times Prentice Hall. 2002.
30 Days to a Happy Employee: How a Simple Program of Acknowledgment
Can Build Trust and Loyalty at Work. Dottie Bruce Gandy. Fireside
Book. 2001.
Transforming Work: The Five Keys to Achieving Trust, Commitment, and
Passion in the Workplace. Patricia E. Boverie and Michael Kroth. Perseus
Publishing. 2001.
Tomorrow's Work Force: A Strategic Approach. Lillee Gelinas and
Chuck Bohlen. VHA Inc., 2002.
Treat People Right!: How Organizations and Individuals Can Propel Each
Other Into a Virtuous Spiral of Success. Edward E. Lawler III. Jossey-Bass. 2003.
The 24-Carrot Manager: A Remarkable Story of How a Leader Can Unleash
Human Potential. Adrian Gostick and Chester Elton. Gibbs Smith. 2002.
Untapped Options. Bea Northcott and Janette Helm. Jossey-Bass. 2000.
Values Shift: The New Work Ethic and What It Means for Business. John
B. Izzo and Pam Withers. Fairwinds Press. 2001.
The War for Talent. Ed Michaels, Helen Handfield Jones, and Beth
Axelrod. Harvard Business School Press. 2001.
222 Secrets of Hiring, Managing, and Retaining Great Employees in Healthcare Practices. Bob Levoy. Jones and Bartlett Publishers. 2007.
When the Bottom Line Isn't!: How to Build Value Through People and
Organization. Dave Ulrich and Norm Smallwood. John Wiley & Sons.
2003.
Winning the Talent War: A Strategic Approach to Attracting, Developing
and Retaining the Best People. Charles Woodruffe. John Wiley &
Sons. 1999.
Winning the Talent War: Ensuring Effective Leadership in Healthcare. Carson F. Dye. Health Administration Press. 2002.
Winning the Talent Wars: How to Manage and Compete in the High-Tech,
High-Speed, Knowledge-Based, Superfluid Economy. Bruce Tulgan. W.
W. Norton & Company. 2001.
Workforce Tools for Health Care Leaders. American Hospital Association.
2003.
Videos
After the Hire: Retaining Good Employees. [1 video with guide].
Vivid Edge Productions, 1999. 24 minutes.
Synopsis: Focuses on how to keep your best employees
on the job; discusses what good employees want: clear performance expectations
and measurements, time to give and get feedback, rewards and recognition,
and challenges and opportunities.
Bruce Tulgan's Managing Generation X Seminar. [1 video with guide].
Amherst, MA: HRD Press, 1997. 31 minutes. With: Bruce Tulgan.
Synopsis: Introduces Generation X: who they are, how
they view the world of work, and which factors shaped their perspective.
Discusses management principles that can be effectively used in recruiting,
motivating, and retaining Generation X employees.
Building a Resilient Workforce As a Competitive Advantage. [1
video]. Mill City, CA: Kantola Productions, 1998. 50 minutes. (Stanford
Executive Briefings) With: Betsy Collard. [VC 1982]
Synopsis: Discusses the groundbreaking work taking place
in Fortune 100 and Silicon Valley companies to address retention and
workforce development issues.
Diversity Beyond Race and Gender. [1 video with guide]. St Paul,
MN: KTCA Studio Productions, 1995. 4 hours. With Lawrence R. Perlman,
Ron James Dr. Robert V. Hayles Sonia M. Alvarez Leeann Chin and Dennis
Crosby.
Note: 10/5/95 videoconference presented by the Minnesota
Cultural Diversity Center and the State of Minnesota--Office of Diversity
and Equal Opportunity.
Synopsis: The videoconference addresses the relationship between diversity
and profitability in the following themes: Improve Market Share--Fostering
corporate environments that respect all people (customers, suppliers,
vendors, partners, next generation customers, and employees); Recruitment
and Retention--How to attract and retain a diverse workgroup; Partnering
with Communities--Why should corporations and organizations partner
with communities? This videoconference shows how companies must seriously
concentrate on developing practices that embrace effective utilization
of the marketplace and the talents and creativity of the diverse workforce.
Hiring Smart! How to Hire a Team That Wants to Work. With: Tom
Winninger. A 97-minute video with guide. Hire Jam Training.1999. 97 minutes.
Synopsis: Discusses how to avoid the major hiring mistakes
almost all employers make; examines state-of-the art strategies that
will help you find and keep 5-star employees, and build a team that
wants to work; discusses the major reasons employees quit and what you
can do about it while learning the top non-financial ways to motivate
today's employees.
How Great Companies Achieve Extraordinary Results with Ordinary People.
[1 video]. Stanford, CA: Stanford Video, 2001. 53 minutes. (Stanford
Executive Briefings). With: Charles A. O'Reilly III.
Synopsis: "How can corporations get the most out
of their employees? Charles O'Reilly challenges the prevailing wisdom
that companies must chase and acquire top talent in order to remain
successful. He argues instead that the source of sustained competitive
advantage already exists within every organization. O'Reilly's prescription
for an overheated labor market:abandon the obsession with hiring high-priced
stars and instead, motivate ordinary people to build a great company
and achieve extraordinary results"
Keeping the Good Ones. [1 video with guide]. Seattle, WA: Media
Partners Corporation, 2001. 29 minutes.
Synopsis: This video begins with Marvin, a hotel manager
who finds out that his trusted assistant manager is leaving. To add
to his troubles, he soon learns that other employees have stayed only
out of loyalty to his assistant manager. Marvin has his hands full trying
to stop the rest of his employees from leaving before a major upcoming
event. Viewers learn that the secret to keeping good employees lies
within the individual. Key learning points: treat your team members
as people first and employees second, connect with your team members
in a non-work way,offer employees your time with the Take 10 Check-in,
and show your appreciation for your team members.
Leadership! Building Teams, and Reducing Stress. [1 video with
guide]. Chicago, IL: American Hospital Association, 1990. 90 minutes.
(Management Skill Builders series) With Louis Benson.
Note: 6/14/90 teleconference. AHA Catalog No. CS-001652.
Synopsis: Team building; managing conflict; "arson prevention"
as opposed to constantly putting out "fires" in one's work
or personal arena; increasing retention and productivitythroughstress
counseling and empowerment; what it takes to go from knocking heads
to nodding heads.
Love 'Em or Lose 'Em: Employee Retention. [1 video with guide].
Virginia Beach, VA: Coastal Training Technologies, 2000. 22 minutes.
Synopsis: Designed to increase the awareness of the important
role managers play in retaining their star employees; discusses why
good employees leave and why they stay.
Motivating Others. [1 video]. Saranac Lake, NY: American Management
Association, 1992. 25 minutes. (FYI Video series)
Synopsis: How to hire and retain the best and brightest
employees; discover what the proven, top-rated employee motivators are
and how to use them; concrete guidelines to elicit superior performance
by learning what matters most to your employees.
The Nursing Leadership Excellence Series. [5 videos]. Irving,
TX: VHA, 2004. 300 minutes. With: Timothy Keogh, Toni McKenna, Patrick
Lencioni, Cindy Spiess, and Lillee Gelinas.
Contents:
Pt. 1: Communicating as a Leader (Timothy Keogh and Toni McKenna) –
60 minutes
Pt. 2: Teamwork Expertise (Patrick Lencioni and Toni McKenna) –
60 minutes
Pt. 3: Leading Change (Cindy Spiess) – 60 minutes
Pt. 4: Retention Strategies That Work (Lillee Gelinas) –
60 minutes
Pt. 5: Effectively Managing Negativity (Toni McKenna) – 60 minutes
Synopsis: Pt. 1 discusses how nurse leaders can be more effective communicators
by understanding communication styles; describes the styles and behavior
tendencies of sensors, feelers, thinkers, and intuitors; explains how
by "flexing" they can complement one another. Pt. 2 describes
the characteristics of a high performance team as well as strategies
to build and maintain one. Pt. 3 discusses how to manage change more
effectively. Pt.4 explains successful retention strategies and how they
can be implemented in easy, cost-effective ways. Pt. 5 explains core
causes of negativity as well as management strategies to diminish negative
behavior.
Nursing's Agenda for the Future. [1 video]. Carrollton, TX: PRIMEDIA
Workplace Learning, 2002. 90 minutes. With: Marlene Hilton (Moderator),
Mary Foley, Bobbi Kimball, and Mary Blegen.
Synopsis: The objectives of this program are to be able
to describe the issues relevant to decreased nurse staffing and the
predictions for unprecedented future shortages; explain the challenges
faced in recruiting more people into the nursing profession; discuss
the research that identifies the correlation between high quality nursing
care and improved patient outcomes; describe the strategic plan designed
to achieve a desired future state for the profession of nursing; and
identify the ten domains that must be addressed to bring about positive
change for nursing and the healthcare system.
The X Factor: Managing and Motivating Generation X. [1 video
with guide]. Buffalo Grove, IL: CorVision Media, 1998. 22 minutes. With:
Claire Raines.
Synopsis: Introduces Generation X: who they are, how
they view the world of work, and which factors shaped their perspective;
discusses seven management principles and how they are effectively used
in recruiting, motivating, and retaining Generation X employees.
The list of resources on this page is not intended to be complete or
comprehensive. The selected resources included are representative of the
subject area covered and are an excellent starting point for further research.
Additional print and electronic information can be found by conducting
your own literature search, consulting other library collections, or contacting
a professional librarian/informationist for assistance. Please check with
your local library to determine availability of these resources and local
library access to national interlibrary loan networks for resources not
owned locally. The list of resources is updated regularly as new resources
are identified by the Mayo Clinic Libraries, Mayo Clinic College of Medicine.
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