The Agile Manager's Guide to Motivating People. Joseph T. Straub.
Velocity Business Publishing. 1997.
The Art of Winning Commitment: 10 Ways Leaders Can Engage Minds, Hearts,
and Spirits. Dick Richards. AMACOM. 2004.
Best Practices. Motivating Employees: Bringing Out the Best in Your People. Barry Silverstein. Collins. 2007.
The Big Book of Leadership Games: Quick, Fun Activities to Improve
Communication, Increase Productivity, and Bring Out the Best in Your Employees.
Vasudha K. Deming. McGraw-Hill. 2004.
Bringing Out the Best in Others: 3 Keys for Business Leaders, Educators,
Coaches and Parents. Thomas K. Connellan. Bard Press. 2003.
Bringing Out the Best in People: How to Apply the Astonishing Power
of Positive Reinforcement. Aubrey Daniels. McGraw-Hill. 2000.
A Carrot a Day: A Daily Dose of Recognition for Your Employees.
Adrian Gostick and Chester Elton. Gibbs Smith, Publisher.
2004.
The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance. Adrian Gostick and Chester Elton. Free Press. 2007.
Catch!: A Fishmonger's Guide to Greatness. Cindi Crother and the
cres of the world famous Pike Place Fish. Berrett-Koehler. 2004.
Change Without Pain: How Managers Can Overcome Initiative Overload,
Organizational Chaos, and Employee Burnout. Eric Abrahamson. Harvard
Business School Press. 2004.
Death of the Spirit in the American Workplace. Seth Allcorn. Quorum
Books. 2002.
Don't Worry, Make Money: Spiritual and Practical Ways to Create Abundance
and More Fun in Your Life. Richard Carlson. Hyperion. 1998.
Drive Your People Wild Without Driving Them Crazy: Leadership Lessons
for a Chaotic World. Jennifer White. Capstone. 2001.
Driven: How Human Nature Shapes Our Choices. Paul R. Lawrence and
Nitin Nohria. Jossey-Bass. 2002.
The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy. Jon Gordon. John Wiley & Sons.
2007.
The Enthusiastic Employee: How Companies Profit by Giving Workers
What They Want. David Sirota, Louis A. Mischkind, and Michael
Irwin Meltzer. Wharton School Publishing. 2005.
Fish! A Remarkable Way to Boost Morale and Improve Results. Stephen
Lundin, Harry Paul, and John Christensen. Hypersion. 2000.
Follow This Path: How the World's Greatest Organizations Drive Growth
by Unleashing Human Potential. Curt Coffman and Gabriel Gonzalez-Molina.
Warner Books. 2002.
Fun Is Good: How to Create Joy & Passion in Your Workplace
& Career. Mike Veeck & Pete Williams. Rodale.
2005.
Fun Works: Creating Places Where People Love to Work. Leslie Yerkes.
Berrett-Koehler. 2001.
Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance. Marcus Buckingham. Free Press. 2007.
Good Business: Leadership, Flow, and the Making of Meaning. Mihaly
Csikszentmihalyi. Viking. 2003.
Gung Ho! Ken Blanchard and Sheldon Bowles. Morrow. 1998.
Handle with Care: Motivating and Retaining Your Employees. Barbara
A. Glanz. McGraw-Hill. 2002.
Happy Mondays: Putting the Pleasure Back Into Work. Richard Reeves.
Perseus. 2002.
Harvard Business Essentials. Hiring and Keeping the Best People.
Harvard Business School Press. 2002.
The High Cost of Low Morale…and What to Do About It. Carol
Hacker. St. Lucie Press. 1997.
Influencer: The Power to Change Anything. Kerry Patterson, et al. McGraw-Hill. 2008.
Inspire!: What Great Leaders Do. Lance Secretan. John Wiley & Sons. 2004.
Intrinsic Motivation at Work: Building Energy & Commitment.
Kenneth Thomas. 1st paperback edition. Berrett-Koehler. 2002.
Leading Geeks: How to Manage and Lead People Who Deliver Technology.
Paul Glen. Jossey-Bass. 2003.
Leading Your Team: How to Involve and Inspire Teams. Andrew Leigh
and Michael Maynard. Nicholas Brealey Publishing. 2002.
Love It, Don't Leave It: 26 Ways to Get What You Want at Work.
Beverly Kaye and Sharon Jordan-Evans. Berrett-Koehler Publishers. 2003.
Love the Work You're With: Find the Job You Always Wanted Without Leaving
the One You Have. Richard C. Whiteley. Henry Holt. 2001.
Loyalty Rules: How Today's Leaders Build Lasting Relationships.
Frederick F. Reichheld. Bain & Company. 2001.
Make Their Day! Employee Recognition That Works: Simple Ways to Boost
Morale, Productivity, and Profits. Cindy Ventrice. Berrett-Koehler
Publishers. 2003.
A Manager’s Guide to Improving Workplace Performance. Roger Chevalier. AMACOM. 2007.
Managing Knowledge Workers: Unleashing Innovation and Productivity.
A. D. Amar. Quorum Books. 2002.
Monday Morning Leadership: 8 Mentoring Sessions You Can't Afford to
Miss. David Cottrell. CornerStone Leadership Institute. 2002.
Motivating Employees. Anne Bruce and James Pepitone. McGraw-Hill. 1999.
Now, Discover Your Strengths. Marcus Buckingham and Donald O. Clifton.
The Free Press. 2001.
Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success.
Kevin and Jackie Freiberg. Broadway Books. 1998.
Other People's Habits: How to Use Positive Reinforcement to Bring Out
the Best in People Around You. Aubrey C. Daniels. McGraw-Hill. 2001.
Passion and Purpose: How to Identify and Leverage the Powerful Patterns
That Shape Your Work/Life. Marlys Hanson with Merle Hanson. Pathfinder
Press. 2002.
Passionate Performance: Engaging Minds and Hearts to Conquer the
Competition. Lee J. Colan. CornerStone Leadership Institute,
2004.
Peak Performance: Aligning the Hearts and Minds of Your Employees.
Jon Katzenbach. Harvard Business School Press. 2000.
Personality and Work: Reconsidering the Role of Personality in Organizations.
Edited by Murray R. Barrick and Ann Marie Ryan. Jossey-Bass. 2003.
Please Don't Just Do What I Tell You, Do What Needs to Be Done.
Bob Nelson. Hyperion. 2001.
Results from the Heart: How Mini-Company Management Captures Everyone's
Talents and Helps Them Find Meaning and Purpose at Work. Kiyoshi Suzaki.
The Free Press. 2002.
Revved! : an incredible way to rev up your workplace and achieve amazing results. Harry Paul and Ross Beck. Mc-Graw Hill. 2006.
Rude Awakenings: Overcoming the Civility Crisis in the Workplace.
Giovinella Gonthier. Dearborn Trade Publishing. 2002.
Second Innocence: Rediscovering Joy and Wonder: A Guide to Renewal
in Work, Relationships, and Daily Life. John Izzo. Berrett-Koehler
Publishers. 2004.
Snap, Crackle or Stop: Change Your Career and Shape Your Own Destiny.
Barbara Quinn. Perseus. 2003.
The Southwest Airlines Way: Using the Power of Relationships to Achieve
High Performance. Jody Hoffer Gittell. McGraw-Hill. 2003.
Stop Whining and Start Winning: Recharging People, Re-igniting Passion,
and Pumping Up Profits. Frank Pacetta. HarperBusiness. 2000.
Stress for Success: The Proven Program for Transforming Stress into
Positive Energy at Work. James E. Loehr. Times Business. 1997.
Terms of Engagement: Changing the Way We Change Organizations.
Richard H. Axelrod. Berrett-Koehler. 2002.
30 Days to a Happy Employee: How a Simple Program of Acknowledgment
Can Build Trust and Loyalty at Work. Dottie Bruce Gandy. Fireside
Book. 2001.
Total Performance Scorecard: Redefining Management to Achieve Performance
with Integrity. Hubert K. Rampersad. Butterworth- Heinemann. 2003.
Transforming Work: The Five Keys to Achieving Trust, Commitment, and
Passion in the Workplace. Patricia E. Boverie and Michael Kroth. Perseus
Publishing. 2001.
The 24-Carrot Manager: A Remarkable Story of How a Leader Can Unleash
Human Potential. Adrian Gostick and Chester Elton. Gibbs Smith. 2002.
Untapped Options. Bea Northcott and Janette Helm. Jossey-Bass.
2000.
201 Ways to Turn Any Employee Into a Star Performer. Casey Fitts
Hawley. McGraw-Hill. 2004.
Unleashed!: Expecting Greatness and Other Secrets of Coaching for Exceptional Performance. Gregg Thompson and Susanne Biro. Select Books. 2006.
Vitality: Igniting Your Organization's Spirit. Dr. Chuck Lofy,
Dr. Mary Mead Lofy, and John Lofy. CRISP Publications. 2004.
Whale Done: The Power of Positive Relationships. Thad Lacinak,
Chuck Tompkins, and Jim Ballard. The Free Press. 2002.
What Do Employees Really Want? Laura
Sachs Hills. The
Journal of Medical Practice Management. Volume
19, #6, pg. 310-313. May/June 2004.
Winning with the Employee from Hell: A Guide to Coaching and Motivation.
Shaun Belding. ECW Press. 2004.
What's Right in Health Care: 365 Stories of Purpose, Worthwhile Work, and Making a Difference. Fire Starter Pub. 2007.
Why Pride Matters More Than Money: The Power of the World's Greatest
Motivational Force. Jon R. Katzenbach. Crown Business. 2003.
Zaps the Gaps: Target Higher Performance and Achieve It! Ken Blanchard,
Dana Robinson, and Jim Robinson. William Morrow. 2002.
Videos
And When You Fall--. [1 video]. Carlsbad, CA: CRM Films, 1998.
5 minutes.
Synopsis: In 1988, Dan Jansen's sister died, on the same
day as he was to compete for the Olympic Gold in speed skating at Calgary.
He fell twice. After a disappointing performance in 1992, he returns
to compete in the 1994 Olympics. He fails again in his specialty the
500 meters, yet pulls himself together and wins the 1000 meters, his
weakest event. Following Jansen's example, the video discusses how we
move from failure to success.
Beyond Impossible. [1 video]. Des Moines, IA: Time Frame Productions,
1999. 10 minutes.
Synopsis: Presents a young boy's adventures which convinced
him that nothing is impossible. Viewers are challenged to go beyond
their boundaries and discover what they are capable of achieving.
Coaching From the Heart. [1 video with guide]. Palatine, IL: The
Training Edge, 1996. 25 minutes. With Don Shula and Ken Blanchard.
Synopsis: Don Shula and Ken Blanchard present the five
coaching secrets that have helped them manage and coach their teams.
Employee Motivation: Journey to Success. [1 video with guide].
Virginia Beach, VA: Coastal Health Train, 1998. 21 minutes.
Synopsis: Explains using the SPARK motivation model to
become reenergized at work. SPARK: Setting goals, Positive thinking,
Accepting risk, Responding to each other's needs, Keep striving.
Encouraging the Heart. [1 video with guide]. Carlsbad, CA: CRM
Films, 2000. 20 minutes. With: James Kouzes, and Barry Posner.
Synopsis: Discusses how leaders can find their voice
and their hearts and, through caring and courage, mobilize people to
personal and organizational greatness; provides practical ideas for
helping others believe in themselves, celebrate their uniqueness, and
discover their own value.
Fish!: Catch the Energy, Release the Potential! A 17-minute video
with guide. Charthouse International Learning Corporation. 1998.
Synopsis: Shows employees how to generate the energy
needed for a high morale work environment. Highlights four main concepts:
play, make their day, be there, choose your attitude. FISH! also portrays
the playful atmosphere necessary for creativity to flourish.
Fish! Sticks: Keeping the Vision Alive. A 17-minute video with
guide. Charthouse International Learning Corporation. 1998.
Synopsis: Shows employees how to keep from losing sight
of the organization's vision. Places emphasis on personal responsibility.
Fish! Tales. [1 video]. Burnsville, MN: ChartHouse International
Learning Corporation, 2000. 18 minutes.
Synopsis: Provides practical, concrete examples of FISH!
principles of customer service in action in the workplace. Inspires
you and co-workers to find better ways of living and interacting at
work.
Fish! Tales: Jump Start. [1 video with guide]. Burnsville, MN:
Charthouse Learning, 2002. 13 minutes.
Synopsis: This video goes behind the scenes at Rochester
Ford Toyota, Rochester, Minn. as the employees use the Fish! philosophy
to transform a divisive workplace to one of teamwork, cooperation and
fun, and go from worst to first in their region.
Fish! Tales: Tile Tech. [1 video]. Burnsville, MN: Charthouse
Learning, 2002. 12 minutes.
Synopsis: This video features Tile Tech, a roofing company
based in Tacoma, Washington, which became an industry leader by living
the Fish! philosophy. Tile Tech has improved teamwork, service and safety
by being present, playful, and committed.
Fish! Tales: Vital Signs. [1 video with guide]. Burnsville, MN:
Charthouse Learning, 2002. 19 minutes.
Synopsis: This video features Missouri Baptist Medical
Center where the staff deals with emotionally difficult situations,
the challenges of providing exceptional health care, and the everyday
stressors. Go behind the scenes at Missouri Baptist where the employees
use the Fish! philosophy to learn to "be there" for patients
and each other.
How to Attract, Keep and Motivate Your Workforce. [1 video]. Conyers,
GA: Chart Your Course International, 1998. 24 minutes. With: Gregory Smith.
Synopsis: Discusses strategies for energizing all employees;
examines how to achieve a high level of involvement from your employees;
explains the F-A-S-T FUN process of creating recognition programs; discusses
how to raise the morale and motivation of your work team.
Love 'Em or Lose 'Em: Employee Retention. [1 video with guide].
Virginia Beach, VA: Coastal Training Technologies, 2000. 22 minutes.
Synopsis: Designed to increase the awareness of the important
role managers play in retaining their star employees; discusses why
good employees leave and why they stay.
Motivating Employees During Organizational Change. [1 video with
guide]. Alexandria, VA: Briefings Publishing Group, 2002. 22 minutes.
Synopsis: Offers techniques to prepare employees for
change, announce the change, and help employees adapt to change.
Motivating and Rewarding Employees. [1 video with guide]. Shawnee
Mission, KS: National Press Publications, 1996. 66 minutes. With: Bob
Nelson.
Synopsis: Bob Nelson shows managers how to spark enthusiasm
in their employees and build an atmosphere of loyalty and trust where
productivity flourishes.
Motivating People to Higher Levels of Performance: Success-Oriented
Techniques for Improving Your Hospital's Bottom Line. [1 video with
guide]. Chicago, IL: American Hospital Association, 1989. 90 minutes.
With Donald L. Currier, Edward J. Dowling Edward L. Gubman and Robert
H. Schaffer.
Note: 3/9/89 teleconference.
Synopsis: How to get a greater return from the greatest resource--employees;
financial versus non-financial incentives; involving employees in planning
processes; setting well-defined performance expectations; linking short
and long term goals.
Motivation--the Classic Concepts. [1 video]. Carlsbad, CA: CRM
McGraw-Hill Films, 1985. 20 minutes.
Synopsis: Motivation in an employment setting from both
supervisory and co-worker viewpoints.
The Nursing Leadership Excellence Series. [5 videos]. Irving,
TX: VHA, 2004. 300 minutes. With: Timothy Keogh, Toni McKenna, Patrick
Lencioni, Cindy Spiess, and Lillee Gelinas.
Contents:
Pt. 1: Communicating as a Leader (Timothy Keogh and Toni McKenna) –
60 minutes
Pt. 2: Teamwork Expertise (Patrick Lencioni and Toni McKenna) –
60 minutes
Pt. 3: Leading Change (Cindy Spiess) – 60 minutes
Pt. 4: Retention Strategies That Work (Lillee Gelinas) – 60 minutes
Pt. 5: Effectively Managing Negativity (Toni McKenna) –
60 minutes
Synopsis: Pt. 1 discusses how nurse leaders can be more effective communicators
by understanding communication styles; describes the styles and behavior
tendencies of sensors, feelers, thinkers, and intuitors; explains how
by "flexing" they can complement one another. Pt. 2 describes
the characteristics of a high performance team as well as strategies
to build and maintain one. Pt. 3 discusses how to manage change more
effectively. Pt.4 explains successful retention strategies and how they
can be implemented in easy, cost-effective ways. Pt. 5 explains core
causes of negativity as well as management strategies to diminish negative
behavior.
1001 Ways to Reward Employees. [4 videos with leader's and self-study
guide]. Carrollton, TX: Excellence in Training, 1997. 30 minutes each.
With Bob Nelson.
Synopsis: Presents countless cost-effective concepts
for rewarding and recognizing employees. Part 1: 1001 Ways to Reward
Employees. Part 2: How to Praise Publicly. Part 3: How to Present a
Personal Thank You. Part 4: How to Provide Low- or No-Cost Recognition.
Preventing Burnout in Your Organization. [1 video]. Stanford,
CA: Stanford Alumni Association, 2001. 43 minutes. (Stanford Executive
Briefings). With: Christina Maslach.
Synopsis: Dr. Maslach, the creator of "The Maslach
Burnout Inventory" and author of The Truth About Burnout, shares
her views of burnout and its high costs both to the employee and the
organization.
The X Factor: Managing and Motivating Generation X. [1 video with
guide]. Buffalo Grove, IL: CorVision Media, 1998. 22 minutes. With: Claire
Raines.
Synopsis: Introduces Generation X: who they are, how
they view the world of work, and which factors shaped their perspective;
discusses seven management principles and how they are effectively used
in recruiting, motivating, and retaining Generation X employees.
Whale Done!: The Power of Positive Relationships. [A video program
in 2 parts with a guide]. 2002. Escondido, CA: Ken Blanchard Companies.
Synopsis: Whales and whale trainers at Sea World are
used as examples of how to build positive relationships in a work environment.
Words to Lead By. [1 video with guide]. San Diego, CA: Cross-Cultural
Communications, 2000. 5 minutes.
Synopsis: Offers phrases and thoughts by some of history's
most successful leaders and mentors. Great for a meeting opener or closer.
The list of resources on this page is not intended to be complete or
comprehensive. The selected resources included are representative of the
subject area covered and are an excellent starting point for further research.
Additional print and electronic information can be found by conducting
your own literature search, consulting other library collections, or contacting
a professional librarian/informationist for assistance. Please check with
your local library to determine availability of these resources and local
library access to national interlibrary loan networks for resources not
owned locally. The list of resources is updated regularly as new resources
are identified by the Mayo Clinic Libraries, Mayo Clinic College of Medicine.
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