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Mayo Clinic Education >> Nursing Research >> Nursing Hot Topics >> Diversity

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Diversity


Patient Diversity

Religious Diversity

Specific Diversity Groups
African Americans
Arab Americans

Asian Americans
Hispanic Americans
Native Americans

Workplace Diversity


Patient Diversity

Books

Addressing Cultural Complexities in Practice: A Framework for Clinicians and Counselors. Pamela A. Hays. American Psychological Association. 2001.

African American Psychology; Theory, Research, and Practice. SAGE Publications. 1992.

African American Voices: African American Health Educators Speak Out. Edited by Ruth W. Johnson. Publication No. 14-2631. National League for Nursing Press. 1995.

Aging in Black America. SAGE Publications, Inc. 1993.

Arabic for Hospital Staff
. Dr. MF Siddiqui. Allied Press Company. 1989.

Asian Americans Information Directory. Gale Research, Inc. 1992.

Asian Americans: Vulnerable Populations, Model Interventions, and Clarifying Agendas
. Edited by Lin Zhan. Jones and Bartlett. 2003.

Asian Voices: Asian and Asian-American Health Educators Speak Out
. Lin Zhan. National League for Nursing. 1999.

Assessing and Treating Culturally Diverse Clients: A Practical Guide. Freddy Paniagua. Sage. 1998.

Assessment and Culture: Psychological Tests with Minority Populations. Sharon-ann Gopaul-McNicol and Eleanor Armour-Thomas. Academic Press. 2002.

The Black Women's Health Book: Speaking for Ourselves. Edited by Evelyn C. White. New Expanded Edition. Seal Press. 1994.

Bridging Ethnocultural Diversities in Social Work and Health. Kazuye T. Kumabe, et al. University of Hawaii School of Social Work. 1985.

Brinkley's Japanese-English Dictionary. Saphrograph Corporation Printing & Publishing. 1963.

Cancer Prevention in Diverse Populations: Cultural Implications for the Multidisciplinary Team. Edited by Marilyn Frank-Stromborg and Sharon J. Olsen. Oncology Nursing Society. 2001.

Cancer Prevention in Minority Populations: Cultural Implications for Health Care Professionals. Marilyn Frank-Stromborg and Sharon J. Olsen. Oncology Nursing Society. 1993.

Caring Across Cultures: The Provider's Guide to Cross-Cultural Health Care. The Center for Cross-Cultural Health. 1997.

Caring for Muslim Patients. Edited by Aziz Sheikh and Abdul Rashid Gatrad. Radcliffe Medical Press. 2000.

Caring for Dying People of Different Faiths. Julia Newberger. 3rd edition. Radcliffe Medical Press. 2004.

Caring for Patients from Different Cultures. Geri-Ann Galanti. Third edition. University of Pennsylvania Press. 2004.

Caring for Women Cross-Culturally. Patricia St. Hill, Juliene G. Lipson, and Afaf Ibrahim Meleis. F. A. Davis. 2003.

Case Studies in Cultural Diversity: A Workbook. Vernice Ferguson. National League for Nursing. 1999.

Children of Color: Psychological Interventions with Culturally Diverse Youth. Jewell Taylor Gibbs, Larke Nahme Huang, and Associates. Jossey-Bass. 2003.

The Color of Water:  A Black Man's Tribute to His White Mother.  James McBride.  Riverhead Books.  1997.

Communication and Culture: A Guide for Practice
. Cynthia Gallois and Victor Callan. Wiley. 1997.

CommuniMed; Multilingual Patient Assessment Manual. 3rd Edition. Brent Kelland and Lou Jordan. Mosby Lifeline. 1994.

Counseling Across Cultures. Edited by Paul B. Pedersen, Juris G. Draguns, Walter J. Lonner, and Joseph E. Trimble. Sage Publications. 2002.

Counseling the Culturally Diverse: Theory and Practice. Derald Wing Sue and David Sue. John Wiley and Sons. 2003.

Counseling Refugees: A Psychosocial Approach to Innovative Multicultural Interventions. Fred Bernak, Rita Chi-Ying Chung, and Paul B. Pedersen. Greenwood Press. 2003.

Cross-Cultural Rehabilitation: An International Perspective. Ronnie Linda Leavitt. W.B. Saunders. [HV-3011-.C74-1999]

Cultural Care Diversity and Universality: A Theory of Nursing. Edited by Madeleine M. Leininger. 2001.

Cultural Care Diversity and Universality Theory. Cheryl L. Reynolds and Madeleine Leininger. Sage Publications. 1993.

Cultural Competence for Evaluators: A Guide for Alcohol and Other Drug Abuse Prevention Practitioners Working with Ethnic/Racial Communities. U.S. Dept. of Health & Human Services/Office of Substance Abuse Prevention. 1992.

Cultural Competence in Health Care. Wen-Shing Tseng and Jon Streltzer. Springer. 2008.

Cultural Competence in Health Care: A Practical Guide. Edited by Anne Rundle, Maria Carvalho, and Mary Robinson. Jossey-Bass. 1999.

Cultural Diversity in Health & Illness. Rachel E. Spector. Appleton & Lange. 2004.

Cultural Diversity Information Series: Hispanic American & European American. Beverly Battaglia. Battaglia, Ltd., 1992.

Cultural Issues in End-of-Life Decision Making. Sage. 2000.

Cultural Sensitivity: A Pocket Guide for Health Care Professionals. Geri-Ann Galanti. Joint Commission Resources. 2007.

Culturally Competent Assessment for Family Violence. American Nurses Association. 1998.

Culturally Diverse Children and Adolescents: Assessment, Diagnosis, and Treatment
. Ian A Canino and Jeanne Spurlock. The Guilford Press. 2000.

Culture & Clinical Care. Edited by Juliene G. Lipson and Suzanne L. Dibble. UCSF Nursing Press. 2005.

Culture and Nursing Care: A Pocket Guide. UCSF Nursing Press. 1996.

Culture and the Clinical Encounter: And Intercultural Sensitizer for the Health Professions. Rena C. Gropper. Intercultural Press, Inc. 1996.

Culture Care: Guide to Heritage Assessment and Health Traditions. Rachel E. Spector. 3rd edition. Pearson Education, 2004.

Culture in Clinical Care
. Bette Bonder, Laura Martin, and Andy Miracle. Slack Incorporated. 2002.

Culture, Religion and Childbearing in a Multiracial Society: A Handbook for Health Professionals. Judith Schott and Alix Henley. Butterworth Heineman. 1996.

Developing Cross-Cultural Competence: A Guide for Working with Young Children and Their Families. Eleanor Lynch and Marci Hanson. Paul Brookes Publishing. 1992.

Diversity Dictionary: A Dictionary of Nondiscriminatory Language. Vivian Jenkins Nelsen. Hypatia Trust. 1997.

Diversity, Marginalization and Culturally Competent Health Care: Issues in Knowledge Development. American Academy of Nursing. 1995.

"Do You Understand?" Communicating with the Non-English Speaking Patient; Handbook. Literacy Volunteers of America, Incorporated. 1989.

Do's and Taboos Around the World. 3rd edition. Roger E. Axtell, editor. John Wiley and Sons. 1993.

The Do's and Taboos of Hosting International Visitors. Roger E. Axtell. John Wiley and Sons. 1990.


Doorway Thoughts: Cross-Cultural Health Care for Older Adults. Ethnogeriatriacs Steering Committee of the American Geriatrics Society. Jones and Bartlett. 2004.

Dying Well: A Guide to Enabling a Good Death. Julia Neuberger. Hochland & Hochland. 1999.

Effective Communication in Multicultural Health Care Settings. Gary L. Kreps and Elizabeth N. Kunimoto. SAGE Publications. 1994.

End-of-Life Communication in the ICU: A Global Perspective. Edited by David W. Crippen. Springer. 2008.

Energy of a Nation:  Immigrants in America.  Minnesota Advocates for Human Rights.  2nd edition.  2004.

Note:  Accompanying 12-minute videotape is VC 3866

English-Japanese Dictionary: Romanized. J.C. Hepburn. Saphrograph Corporation Printing & Publishing. 1975.

English-Somali Phrase Book of Common and Medical Terms. Wayne Peate. CompCare. 1993.

Ethnic Groups Worldwide: A Ready Reference Handbook. David Levinson. Oryx Press. 1998.

The Ethnic Health Handbook: A Factfile for Health Care Professionals. Ghada Karmi. Blackwell Science. 1996.

Ethnic Variations in Dying, Death, and Grief. Taylor & Francis. 1993.

Ethnogerocounseling: Counseling Ethnic Elders and Their Families. Virginia S. Burlingame. Springer Publishing. 1999.

European American Culture: A Profile in Minnesota. The Center for Cross-Cultural Health, 1999.

Facing Death: Where Culture, Religion, and Medicine Meet. Edited by Howard M. Spiro, et.al. Yale University Press. 1996.

Families and Aging. Edited by Linda Burton. Baywood Publishing Company, Inc. 1993.

Family Care and Medical Management for Jehovah's Witnesses. Watch Tower Bible and Tract Society. 1992.

Food and Culture in America: A Nutrition Handbook. Pamela Goyan Kittler and Kathryn Sucher. West/Wadsworth. 1998.

The Four Skills of Cultural Diversity Competence: A Process for Understanding and Practice. Mikel Hogan. Thomson Brooks/Cole. 2007.


Gender, Culture, and Ethnicity: Current Research About Women and Men. Letitia Anne Peplau, Sheri Chapman DeBro, Rosemary C. Veniegas, and Pamela L. Taylor. Mayfield Publishing Company. 1999.

Gestures: The Do's and Taboos of Body Language Around the World. Roger E. Axtell. John Wiley and Sons. 1991.

Guide to Culturally Competent Health Care.  Larry D. Purnell and Betty J. Paulanka.  F. A. Davis Company.  2005.

Guides to Heritage Assessment and Health Traditions. Rachel Spector. Prentice Hall Health, 2004.

Handbook of Counseling and Psychotherapy with Lesbian, Gay, and Bisexual Clients. Ruperto Perez, Kurt DeBord, and Kathleen Bieschke. American Psychological Association. 2000.

Handbook of Multicultural Assessment. Edited by Lisa A. Suzuki, Joseph G. Ponterotto, and Paul J. Meller. Jossey-Bass. 2001.

Handbook of Multicultural Counseling
. Edited by Joseph G. Ponterotto, J. Manuel Casas, Lisa A. Suzuki, and Charlene M. Alexander. Sage. 2001.

Health and Medicine in the Islamic Tradition. Fazlur Rahman. Crossroad. 1987.

Health Communications: A Multicultural Perspective. Edited by Snehendu B. Kar and Rina Alcalay with Shana Alex. Sage. 2001.

Health Issues in the Black Community. Edited by Ronald L. Braithwaite and Sandra E. Taylor. Jossey-Bass. 2001.

The Healthcare Professional's Guide to Clinical Cultural Competence. Edited by Rani H. Srivastava. Mosby Elsevier. 2007.

The Hmong in America: Providing Ethnic-Sensitive Health, Education, and Human Services. Kathleen M. McInnis, et al. Kendall/Hunt Publishing. 1990.

The Hispanic-American Almanac; A Reference Work on Hispanics in the United States. Nicolas Kanellos. Gale Research Inc. 1993.

Hispanic American Information Directory. 2nd edition. Gale Research, Inc. 1992.

Hispanic Voices: Hispanic Health Educators Speak Out
. Edited by Sara Torres. NLN Press. 1996.

Hmong in Minnesota. Chia Youyee Vang. Minnesota Historical Society Press. 2008.

Honoring Differences: Cultural Issues in the Treatment of Trauma and Loss. Brunner/Mazel. 1999.

Honoring Patient Preferences: A Guide to Complying with Multicultural Patient Requirements. Edited by Anne Knights Rundle, Maria Carvalho, and Mary Robinson. Jossey-Bass. 1999.

How Different Religions View Death and Afterlife. Charles Press. 1998.

Immigrant Women and Their Health. Afaf Ibrahim Meleis, et. al. Sigma Theta Tau International. 1998.

Immigrant Women's Health: Problems and Solutions. Elizabeth Kramer, et. all, editors. Jossey-Bass. 1999.

Increasing Multicultural Understanding; A Comprehensive Model. Don C. Locke. SAGE Publications. 1992.

Intercultural Competence: Interpersonal Communication Across Cultures. Myron W. Lustig and Jolene Koester. Addison Wesley Longman. 1999.

Interpersonal Relationships; Professional Communication Skills for Nurses. 2nd edition. Elizabeth Arnold and Kathleen Boggs. W.B. Saunders Company. 1995.

Islam: A Short History. Karen Armstrong. Modern Library. 2000.

Islam Today: A Short Introduction to the Muslim World. Akbar Ahmed. I.B. Tauris Publishers. 1999.

Japan-think, Ameri-think: An Irreverent Guide to Understanding the Cultural Differences Between Us. Robert J. Collins. Penguin Books. 1992.

Keepers of the Central Fire: Issues in Ecology for Indigenous Peoples. Lorelei Anne Lambert Colomeda. National League for Nursing. 1999.

Learning Disabilities. Edited by Bob Gates. 4th edition. Churchill Livingstone. 2003.

Lesbian and Gay Youth: Care and Counseling. Caitlin Ryan and Donna Futterman. Columbia University Press. 1998.

Lesbian Health: Current Assessment and Directions for the Future. Institute of Medicine. 1999.

Living with Grief: Who We Are How We Grieve
. Taylor & Francis. 1998.

Managing Diversity and Inequality in Health Care. Edited by Carol Baxter. Bailliere Tindall. 2001.

Managing Diversity in Health Care
. Lee Gardenswartz and Anita Rowe. Jossey-Bass. 1998.

Many Voices: Toward Caring Culture in Healthcare and Healing. Edited by Kathryn H. Kavanagh and Virginia Knowlden. The University of Wisconsin Press. 2004.

Meeting the Health Needs of People Who Have a Learning Disability. Edited by Jeanette Thompson and Sharon Pickering. Bailliere Tindall. 2001.

The Middle of Everywhere: The World's Refugees Come to Our Town. Mary Pipher. Harcourt. 2002.

Multicultural Awareness in the Health Care Professions. Maria C. Julia. Allyn and Bacon. 1996.

Multicultural Tool Kit: Moving Toward Cultural Competence. Oncology Nursing Society, 2001.

Native Americans Information Directory. Gale Research, Inc. 1993.

Nursing for a Multi-Ethnic Society. Open University Press. 1996.

Nursing without Borders: Values, Wisdom, Success Markers. Edited by Sharon M. Weinstein and Ann Marie T. Brooks. Sigma Theta Tau International. 2007.

The Perfect Stranger's Guide to Funerals and Grieving Practices:  A Guide to Etiquette in Other People's Religious Ceremonies.  Edited by Stuart M. Matlins.  Skylight Paths Publishing.  2000.

Perspectives on Death and Dying: Cross-Cultural and Multi-disciplinary Views. Edited by Arthur Berger, Paul Badham, Austin H. Kutscher, Joyce Berger, Michael Perry, and John Beloff. The Charles Press. 1989.

Pocket Guide to Cultural Assessment. Carolyn Erickson D'Avanso and Elaine M. Geissler. Mosby-Year Book, Inc. 2003.

Pocket Guide to Minority Health Resources
. U.S. Department of Health and Human Services, 1996.

Primary Care of Native American Patients: Diagnosis, Therapy, and Epidemiology. James M. Galloway, Bruce W. Goldberg, Joseph S. Alpert. Butterworth-Heinemann. 1999.

Primary Healthcare and South Asian Populations: Meeting the Challenges. Edited by Shahid Ali and Karl Atkin. Radcliffe Medical Press. 2004.

The Process of Cultural Competence in the Delivery of Healthcare Services: The Journey Continues . Josepha Campinha-Bacote. Transcultural C.A.R.E. 2007.

Promoting Cultural Competence In and Through Nursing Education
. American Academy of Nursing. 1995.

Promoting Cultural Diversity; Strategies for Health Care Professionals
. Kathryn Hopkins Kavanagh and Patricia H. Kennedy. SAGE Publications. 1992.

Promoting Health in Multicultural Populations: A Handbook for Practitioners
. Robert Huff and Michael Kline. Sage. 1999.

Psychotherapy and Counseling With Asian American Clients: A Practical Guide
. George K. Hong and MaryAnna Domokos-Cheng Ham. Sage. 2001.

Race, Culture and Ethnicity in Secure Psychiatric Practice: Working with Difference. Jessica Kingsley Publishers. 2000.

Race, Ethnicity, and Health: A Public Health Reader. Edited by Thomas A. LaVeist. Jossey-Bass. 2002.

Readings and Resources in Transcultural Health Care and Mental Health. Josepha Campinha-Bacote. Transcultural C.A.R.E. Associates. 1998.

Refugee and Immigrant Health:  A Handbook for Health Professionals.  Charles Kemp and Lance Rasbridge.  Cambridge.  2004.

Russian Jewish Culture: A Profile in Minnesota. The Center for Cross-Cultural Health, 2001.

Serving Minority Elders in the 21st Century. Springer. 1999.

Shamanic Healing and Ritual Drama: Health and Medicine in Native North American Religious Traditions. Ake Hultkrantz. Crossroad Herder. 1992.

Social Work Practice with the Asian American Elderly. Edited by Namkee G. Choi. Haworth Social Work Practice Press. 2002.

The Soviet Jewish Americans. Annelise Orleck. Greenwood Press. 1999.

Speaking of Health: Assessing Health Communication Strategies for Diverse Populations. Board of Neuroscience and Behavioral Health, Institute of Medicine. National Academies Press. 2002.

The Spirit Catches You and You Fall Down: A Hmong Child, Her American Doctors, and the Collision of Two Cultures. Anne Fadiman. Farrar, Straus and Giroux. 1997.

Teaching Transcultural Care; A Guide for Teachers of Nursing and Health Care. Paula McGee. Chapman & Hall. 1992.

To Call It Home: The New Immigrants of Southwestern Minnesota. Joseph Amato. Crossings Press. 1996.

Toward Culturally Competent Care: A Toolbox for Teaching Communication Strategies. Sunita Mutha, Carol Allen, and Melissa Welch. Center for the Health Professions, University of California. 2002.

Transcultural Aspects of Perinatal Health Care: A Resource Guide.
Leonara Calsada...et al., Mary Ann Shah, editor-in-chief. National Perinatal Association. 2002.

Transcultural Communication in Health Care. Joan Luckmann. Delmar. 2000.

Transcultural Communication in Nursing. Cora Munoz and Joan Luckmann. Thomsen/Delmar Learning. 2005.

Transcultural Concepts in Nursing Care. Margaret M. Andrews and Joyceen S. Boyle. 4th edition. Lippincott Williams & Wilkins. 2003.

Transcultural Health Care: A Culturally Competent Approach. Edited by Larry D. Purnell and Betty J. Paulanka. Davis. 2003.

Transcultural Nursing; A Book of Readings. Pamela J. Brink, editor. Waveland Press, Inc. 1990.

Transcultural Nursing; A Contemporary Imperative. Susan M. Dobson. Scutari Press. 1991.

Transcultural Nursing: Assessment and Intervention. Edited by Joyce Newman Giger and Ruth Elaine Davidhizar. Mosby Elsevier. 2008.

Transcultural Nursing: Concepts, Theories, Research & Practices. Madeleine Leininger and Marilyn R. McFarland. McGraw-Hill. 2002.

Transcultural Patient Care Resource Manual. Mayo Clinic Department of Nursing. 1994.

Understanding Arabs: A Guide for Westerners. Margaret K. Nydell. Revised Edition. Intercultural Press, Inc. 1996.

Ukrainian Culture: A Brief Profile in Minnesota. The Center for Cross-Cultural Health, 2000.

Understanding Cultural Diversity: Culture, Curriculum, and Community in Nursing. Mary Lebreck Kelley and Virginia Macken Fitzsimons. National League for Nursing. 2000.

Unequal Treatment: Confronting Racial and Ethnic Disparities in Healthcare. Edited by Brian D. Smedley, Adrienne Y. Stith, and Alan R. Nelson. The National Academies Press. 2003.

What Language Does Your Patient Hurt In? A Practical Guide to Culturally Competent Patient Care
. Suzanne Salimbene. Inter-Face International. 2000.

When Parents Say No: Religious and Cultural Influences on Pediatric Healthcare Treatment. Luanne Linnard-Palmer. Sigma Theta Tau International. 2006.

Working with Asian Americans: A Guide for Clinicians. Evelyn Lee. Guildford Press. 1997.

Working with Children from Culturally Diverse Backgrounds. M. Diane Klein. Delmar. 2001.

Videos

Arab Americans. [1 video]. 30 minutes. Schlessinger Video Productions. 1993. (Multicultural People of North America series).

Synopsis: Discusses the history, culture, and religion of Arabs, factors encouraging their immigration, and their acceptance as an ethnic group in North America.

Can You Hear Me? : Arab Communities. A 70-minute video program. Cross-Cultural Health Care Program. 1998.

Synopsis: A series of community forums bringing elders, leaders, and representatives of ethnic minority communities together to inform local health care providers about their communities specific needs, concerns, and preferences regarding health care.

Can You Hear Me? : Somali Culture. A 95-minute video program. Cross-Cultural Health Care Program. 1998.

Synopsis: A series of community forums bringing elders, leaders, and representatives of ethnic minority communities together to inform local health care providers about their communities specific needs, concerns, and preferences regarding health care.

Clown. 28-minute video program with program. Coastal Human Resources. 2000.

Synopsis: A thought-provoking and entertaining addition to diversity awareness training for all levels of organizations. Follows the lives of three "Clown-Americans" and their families as they make poignant observations about life on the other side of stereotypes inspired by their clown heritage. Combines drama and comedy to explore the effects of bias and racism in America.

Communicating across Cultures. A volume in the Valuing Diversity series. A 30-minute video with guide. Copeland Griggs Productions: 1987.

Communicating Effectively Through an Interpreter. A 28-minute video program. Cross-Cultural Health Care Program. 1998.

Synopsis: Discusses the importance of choosing an appropriate interpreter; explains how to recognize the signs of professional and unprofessional interpretation.

Conquering the Fear: A Process of Healing. With: Cathy Wurzer (Host), Joseph L. White, C. Philip Bamberger, Bruce P. Corrie, Janice Downing, Val Vargas, and Pillsbury House Theatre's Breaking Ice. A 120-minute video with guide. Minnesota Cultural Diversity Center. 2002.

Note: Broadcast live via satellite on October 10, 2002.
Synopsis: This program explores how people have reacted to current world events and the ways in which personal, social, cultural, racial, and economic fears inhibit growth and progress, and provides tools to help address counter-productive behaviors and begin the healing process.

Cultural Assessment. With Bobbie Block. A 29-minute video with guide. American Journal of Nursing. 1986.

Cultural Diversity in Healthcare. A 22-minute video with guide. American Journal of Nursing. 1995

Cultural Diversity in Healthcare: A Different Point of View. With Joyce Newman Giger. A 23-minute videotape with guide. Envision Incorporated. 1994.

Synopsis: Explains what cultural diversity is and why it is important. Identifies the six cultural phenomenon that form the cultural uniqueness of others.

CulturalCare. A 37-minute video. Williams & Wilkins. 1998.

Note: Based on the book, "Cultural Diversity in Health and Illness" shelved as RA 418.5 .T73 S64 1996.
Synopsis: Demonstrates how various customs and beliefs can affect treatment decision for both mothers and their children; provides straightforward explanations of cultural differences in patients and how to address them.

The Energy of a Nation:  Immigrants in America.  A 12-minute video.  Minnesota Advocates for Human Rights.  1995. 

Note:  Accompanying teaching guidebook located at JV 6465 .E53 2004x

How to Deal with the Foreign Accent, or All Callers Are Created Equal. With Nancy Friedman. A 10-minute video with guide. The Telephone Doctor. 1992.

Introduction to the Arab World. A 48-minute video with guide. Amideast. 1988.

Islam: A Closer Look. A 30-minute video.Sound Vision. 1995.

Synopsis: Discusses the teachings of Islam including: the Unity of God, the Quran, prayer, fasting, the role of the masjid, and Islamic family values.

Islam: Empire of Faith. With: Ben Kinsley (Narrator). A 180-minute video in two parts. Gardner Films. 2000.

Synopsis: Documents the rise and growth of Islam throughout the world, from the birth of Prophet Muhammad in the 6th century through the peak of the Ottoman Empire 1000 years later. Discusses the impact of Islamic civilization on world history and culture.

Leininger's Theory of Cultural Care Diversity and Universality. With Madeleine M. Leininger. A 50-minute video. Madonna College Audio-Visual Department. 1990.

Nick and Sheila and the World: A Case Study About Patient Rights and Cultural Diversity. A 17-minute video with guide. Bioethics Development Group. 1994.

Synopsis: Discusses the role culture plays in health care decision making by introducing Sheila who recounts her experiences with hospital protocol.

Patient Diversity: Beyond the Vital Signs. A 19-minute video with guide. Carlsbad, CA: CRM Learning, 2001. 19 minutes. With: Greg Berger (Narrator).

Synopsis: Gain an understanding of the beliefs and practices of your diverse patient population so that tolerance and acceptance results; stresses the importance of treating the individual; learn to generate effective solutions to problems caused by diversity.

Project CRAFT: Culturally Responsive and Family Focused Training. A 60-minute video with guide. Paul H. Brookes Publications. 1997.

Synopsis: Promotes understanding of stereotypes and the media, cultural diversity, family values, relationship building, communication styles, and language acquisition. Families of children with disabilities from various cultural backgrounds and the professionals who work with them share their experiences and advice.

Threads of Life: Hemp and Gender in a Hmong Village. A 28-minute video. Documentary Educational Resources. 1994. With: Susan Morgan and Dr. Kathleen Culhane-Pera.

Synopsis: Portrays the tension surrounding gender relationships as well as areas of cooperation in a remote village in the mountains of Thailand; examines the year-long process of hemp production as women transform the raw hemp fiber into cloth and it's multiple uses in life-cycle rituals while men perform healing ceremonies, settle marriage arrangements and conduct funeral rites.

Through The Eyes Of Others: Is Health Care Culturally Competent? A 12 part video series with guide. Hennepin Medical Society. 1995.

Note: 2/24/95 conference sponsored by the Hennepin County Medical Society.
Contents: Part 1) Cultural Competency: How Does It Affect Patient Outcomes? and Effective Communication Utilizing Interpreters. Part 2) Hmong. Part 3) Cambodian. Part 4) Laotian. Part 5) Vietnamese. 6) African American. 7) Native American. 8) Hispanic. 9) Russian. 10) Ethiopian. 11) Somali. 12) The Future of Health Care and Diversity.
Synopsis: Defines diversity and discusses why it is a critical force in a changing health care system; describes how cultural sensitivity and competence of health care providers affects patient outcomes; discusses how personal values and assumptions can conflict with the delivery of care to people with diverse cultural backgrounds; identifies ways to improve health care through effective utilization of interpreters; identifies tools that will help providers care for diverse populations.

Valuing Diversity at the Interpersonal Level. [1 video]. Waterford , CT : Bureau of Business Practice; Mill Valley , CA : Kantola Productions, 1994. 17 minutes.

Synopsis: In a fictional work setting--the Pompano Grill--employees face the issues of diversity in their relationships with one another and with their customers. Viewers are shown that culture and social history affect our perceptions and prejudices, causing communication gaps. Respecting and valuing all differences creates effectiveness in the workplace.

What Language Does Your Patient Hurt In? A Video Training Course for Nurses of Patients from Other Cultures. With: Suzanne Salimbene. A 90 minute video in 3 parts with a guide. Inter-Face International. 2000.

Synopsis:
Part 1) Immigration, Culture and the Patient/Caregiver Relationship: discusses how new immigration patterns are impacting nursing care; defines culture and it's role; examines how culture determines patient health care needs, expectations, and therefore responses to caregivers and the healthcare organization; discusses how to identify specific effects of culture health beliefs and practices and compliance with care.
Part 2) Culture's Impact Upon Surgery, Childbirth, and Death and Dying: discusses how to recognize and respond appropriately to culturally different attitudes toward surgery; identifies possible patient concerns about informed consent; examines how to recognize and respond appropriately to culturally different patient behavior during and after childbirth.
Part 3) Becoming a Culturally and Linguistically Competent Caregiver: defines cultural competence in the context of the ability to provide any patient, regardless of background with care which is culturally appropriate; discusses how you can become a culturally competent nurse; focuses on improving your ability to communicate directly or through interpreters with limited English-speaking patients.

The Way to Work: A Job Preparation Guide for the Somali Bantu. [1 digital video disc]. Baltimore, MD: Lutheran Immigration and Refugee Service, 200? 24 minutes.

Note: In English and Af-Maay
Synopsis: In this employment orientation video six Somali Bantu refugees share their experience of working in America and the steps involved in securing employment.

Without Pity: A Film About Abilities. With Christopher Reeves. A 56-minute video. Films for the Humanities & Sciences. 1997.

Synopsis: Introduces a cross section of disabled Americans who live full, productive lives despite their disabilities.

A World of Gestures: Culture and Nonverbal Communication. With Dane Archer. A 28-minute video with guide. The University of California Extension Media Center. 1992.

Worlds Apart: Four-Part Series on Cross-Cultural Healthcare. [4 videos with guide]. Boston , MA : Fanlight Productions, 2003. 49 minutes.

Note: English with parts in Farsi, Pashto, Lao, and Spanish with English subtitles.
Contents:
Pt. 1: Mohammad Kochi's Story (14 minutes)
Pt. 2: Justine Chitsena's Story (11 minutes)
Pt. 3: Robert Phillips' Story (10 minutes)
Pt. 4: Alicia Mercado's Story (13 minutes)
Synopsis: Shows how cross-cultural conflicts arise and how they can affect health decisions and outcomes. Discusses language barriers, cultural and religious beliefs, racial and ethnic disparities in health care, and reasons for non-adherence to medications.

Young Voices From the Arab World: The Lives and Times of Five Teenagers. A 30-minute video. AMIDEAST. 1998.

Synopsis: Examines everyday aspects of Arab culture and society through the lives of five young people from Jordan, Lebanon, Egypt, Kuwait, and Morocco; provides historical, geographical, and other background information


Religious Diversity

Books

Asian Americans Information Directory. Gale Research, Inc. 1992.

Bahai Prayers: A Selection of the Prayers. Revealed by Bahaullah, The Bab, and Abdul-Baha. Bahai Publishing Trust. 1973.

Caring for Dying People of Different Faiths. Julia Newberger. 3rd edition. Radcliffe Medical Press. 2004.

Christian Faith and Other Faiths
. 2nd edition. Stephen Neill. Oxford University Press. 1970.

The Christian Science Tradition: Religious Beliefs and Health Care Decisions. Park Ridge Center. 1996.

Counseling the Culturally Different: Theory and Practice. 2nd Edition. Derald Wing Sue and David Sue. John Wiley and Sons. 1990.

Cultural Diversity in Health and Illness. Rachel E. Spector. Appleton and Lange. 1996.

Cultural Issues in End-of-Life Decision Making. Sage. 2000.

Do's and Taboos Around the World. 3rd edition. Roger E. Axtell, editor. John Wiley and Sons. 1993.

The Do's and Taboos of Hosting International Visitors. Roger E. Axtell. John Wiley and Sons. 1990.

Effective Communication in Multicultural Health Care Settings. Gary L. Kreps and Elizabeth N. Kunimoto. SAGE Publications. 1994.

An Employer's Guide to Islamic Religious Practices. Council of American-Islamic Relations, 1997.

The Encyclopedia of American Religions. 3rd edition. Gale Research Inc. 1989.

Ethnic Nursing Care; A Multicultural Approach
. Modesta Soberano Orque et al. Mosby. 1983.

Faith and Health: Psychological Perspectives. Edited by Thomas G. Plante and Allen C. Sherman. The Guilford Press. 2001.

Faith in the Future: Healthcare, Aging, and the Role of Religion. Harold G. Koenig, Douglas M. Lawson with Malcolm McConnell. Templeton Foundation Press. 2004.

Family Care and Medical Management for Jehovah's Witnesses. Watch Tower Bible and Tract Society. 1992.

Gestures: The Do's and Taboos of Body Language Around the World. Roger E. Axtell. John Wiley and Sons. 1991.

The Greek Orthodox Church: Faith, History, and Practice. Demetrios J. Constantelos. Seabury Press. 1967.

Health and Medicine in the Islamic Tradition: Change and Identity. Fazlur Rahman. Crossroad Publishing Company. 1987.

Hispanic Americans Information Directory
. Gale Research, Inc. 1992.

The Hmong in America: Providing Ethnic-sensitive Health, Education, and Human Services. Kathleen M. McInnis. Kendall/Hunt Publishing Company. 1990.

How Different Religions View Death and Afterlife. Christopher Jay Johnson and Marsha G. McGee. The Charles Press Publishers. 1998.

How to Be a Perfect Stranger, Volume 2: A Guide to Etiquette in Other People's Religious Ceremonies. Edited by Stuart M. Matlins and Arthur J. Magida. Jewish Lights Publishing. 1997.

Increasing Multicultural Understanding; A Comprehensive Model. Don C. Locke. SAGE Publications. 1992.

Islam: A Short History
. Karen Armstrong. Modern Library. 2000.

Islam in America. Jane Smith. Columbia University Press. 1999.

Islam in Focus. Hammudah Abdalati. American Trust Publications. 1993.

Japan-think, Ameri-think: An Irreverent Guide to Understanding the Cultural Differences Between Us. Robert J. Collins. Penguin Books. 1992.

The Jehovah's Witness Tradition: Religious Beliefs and Health Care Decisions. Park Ridge Center. 1995.

Jewish American Culture: A Profile in Minnesota. The Center for Cross-Cultural Health. 2001.

Jewish Spirituality: A Brief Introduction for Christians. Lawrence Kushner. Jewish Lights Publishing. 2001.

The Jewish Way in Death and Mourning. Maurice Lamm. Jonathan David Publishers. 1969.

The Latter-Day Saints Tradition: Religious Beliefs and Health Care Decisions. Park Ridge Center. 1995.

Many Voices: Toward Caring Culture in Healthcare and Healing. Edited by Kathryn H. Kavanagh and Virginia Knowlden. The University of Wisconsin Press. 2004.

Minority Organizations: A National Directory. 4th edition. Garrett Park Press. 1992.

Modern Psychology and Ancient Wisdom: Psychological Healing Practices from the World's Religious Traditions. Sharon G. Mijares. The Haworth Integrative Healing Press. 2003.

Native Americans Information Directory
. Gale Research, Inc. 1993.

The Perfect Stranger's Guide to Funerals and Grieving Practices:  A Guide to Etiquette in Other People's Religious Ceremonies.  Edited by Stuart M. Matlins.  Skylight Paths Publishing.  2000.

Perspectives on Death and Dying: Cross-Cultural and Multi-disciplinary Views. Arthur Berger. The Charles Press. 1989.

Pocket Guide to Cultural Assessment. Elaine M. Geissler. Mosby-Year Book, Inc. 1994.

The Power of Servant Leadership. Robert K. Greenleaf; edited by Larry C. Spears. Berrett-Koehler. 1998.

Prayers for Healing: 365 Blessings, Poems, & Meditations from Around the World. Edited by Maggies Oman. Conari Press. 1997.

Promoting Cultural Diversity; Strategies for Health Care Professionals. Kathryn Hopkins Kavanagh and Patricia H. Kennedy. SAGE Publications. 1992.

Religious Aspects of Medical Care
. Zumbro Valley Medical Society Committee on Medicine and Religion. 1974.

Russian Jewish Culture: A Profile in Minnesota. The Center for Cross-Cultural Health, 2001.

Shamanic Healing and Ritual Drama: Health and Medicine in Native North American Religious Traditions. Ake Hultkrantz. Crossroad Herder Book. 1992.

Spiritual Caregiving: Healthcare as a Ministry. Verna Benner Carson and Harold G. Koenig. Templeton Foundation Press. 2004.

Spiritual Dimensions of Nursing Practice. Verna Benner Carson. W.B. Saunders Company. 1989.

Teaching Transcultural Care; A Guide for Teachers of Nursing and Health Care
. Paula McGee. Chapman & Hall. 1992.

Transcultural Aspects of Perinatal Health Care: A Resource Guide. Leonara Calsada...et al., Mary Ann Shah, editor-in-chief. National Perinatal Association. 2002.

Transcultural Concepts in Nursing Care. Joyceen S. Boyle and Margaret M. Andrews. Scott, Foresman, Little, Brown College Division. 1995.

Transcultural Nursing; A Book of Readings. Pamela J. Brink, editor. Waveland Press, Inc. 1990.

Transcultural Nursing; A Contemporary Imperative. Susan M. Dobson. Scutari Press. 1991.

Transcultural Nursing: Assessment and Intervention. Joyce Newman Giger and Ruth Elaine Davidhizar. Mosby Year Book. 1995.

Transitus: A Blessed Death in the Modern World. Therese Schroeder-Sheker. St. Dunstan's Press. 2001.

Understanding Arabs: A Guide for Westerners. Margaret K. Nydell. A volume in THE INTERACT SERIES. Intercultural Press, Inc. 1996.

Understanding Islam and the Muslims
. Islamic Affairs Department, 1989.

The United Methodist Tradition: Religious and Health Care Decisions. Park Ridge Center. 1995.

When Someone Dies: A Practical Guide to Holistic Care at the End of Life. Hannah Cooke. Butterworth-Heinemann. 2000.

World Religions in America; An Introduction. Jacob Neusner, editor. Westminster/John Knox Press. 1994.

Videos

Cultural Assessment. With Bobbie Block. American Journal of Nursing. A 29-minute video with guide. 1986.

Cultural Diversity in the Hospital Setting: Fostering Understanding and Developing Cross-Cultural Management Skills. With Sondra Thiederman. Hospital Educational Services. A 120-minute video with guide. 1993.

Introduction to the Arab World. Amideast. A 48-minute video with guide. 1988.

Islam: A Closer Look. A 30-minute video. Sound Vision. 1995.

Synopsis: Discusses the teachings of Islam including: the Unity of God, the Quran, prayer, fasting, the role of the masjid, and Islamic family values.

Islam: Empire of Faith. [2 videos]. Baltimore, MD: Gardner Films, 2000. 180 minutes. (With: Ben Kinsley (Narrator).

Synopsis: Documents the rise and growth of Islam throughout the world, from the birth of Prophet Muhammad in the 6th century through the peak of the Ottoman Empire 1000 years later. Discusses the impact of Islamic civilization on world history and culture.

Learn Japanese for Business. Touchman Communications. A 70-minute video with guide. 1986.

Leininger's Theory of Cultural Care Diversity and Universality. With Madeleine M. Leininger. Madonna College Audio-Visual Department. A 50-minute video. 1990.

Religious Diversity in America. With Laura Berryhill. Educational Video Network. A 25-minute video. 2002.

Synopsis: In America there are a variety of cultures that are defined by many different religions. Discover the elements of Judaism, Islam, Christianity, Hinduism, and Buddhism; learn about these beliefs and the systems that guide them.

Through The Eyes Of Others: Is Health Care Culturally Competent? A 12 part video series with guide. Hennepin Medical Society. 1995.

Contents:
Part 1) Cultural Competency: How Does It Affect Patient Outcomes? and Effective Communication Utilizing Interpreters.
Part 2) Hmong.
Part 3) Cambodian.
Part 4) Laotian.
Part 5) Vietnamese.
Part 6) African American.
Part 7) Native American.
Part 8) Hispanic.
Part 9) Russian.
Part 10) Ethiopian.
Part 11) Somali.
Part12) The Future of Health Care and Diversity.
Synopsis: Defines diversity and discusses why it is a critical force in a changing health care system; describes how cultural sensitivity and competence of health care providers affects patient outcomes; discusses how personal values and assumptions can conflict with the delivery of care to people with diverse cultural backgrounds; identifies ways to improve health care through effective utilization of interpreters; identifies tools that will help providers care for diverse populations.

A World of Gestures: Culture and Nonverbal Communication. With Dane Archer. The University of California Extension Media Center. A 28-minute video with guide. 1992.

Worlds Apart: Four-Part Series on Cross-Cultural Healthcare. [4 videos with guide]. Boston , MA : Fanlight Productions, 2003. 49 minutes.

Note: English with parts in Farsi, Pashto, Lao, and Spanish with English subtitles.
Contents:
Pt. 1: Mohammad Kochi's Story (14 minutes)
Pt. 2: Justine Chitsena's Story (11 minutes)
Pt. 3: Robert Phillips' Story (10 minutes)
Pt. 4: Alicia Mercado's Story (13 minutes)
Synopsis: Shows how cross-cultural conflicts arise and how they can affect health decisions and outcomes. Discusses language barriers, cultural and religious beliefs, racial and ethnic disparities in health care, and reasons for non-adherence to medications.


African Americans

Books

African American Psychology; Theory, Research, and Practice. SAGE Publications. 1992.

African American Voices: African American Health Educators Speak Out. Edited by Ruth W. Johnson. Publication No. 14-2631. National League for Nursing Press. 1995.

"And Don't Call Me a Racist!": A Treasure of Quotes on the Past, Present, and Future of the Color Line in America. Selected and arranged by Ella Mazel. Argonaut Press. 1998.

Assessing and Treating Culturally Diverse Clients: A Practical Guide. Freddy Paniagua. Sage. 1998.

Black Americans Information Directory, 1992-93. 2nd edition. Gale Research, Inc. 1992.

The Black Women's Health Book: Speaking for Ourselves. Edited by Evelyn C. White. New Expanded Edition. Seal Press. 1994.

Cancer Prevention in Minority Populations: Cultural Implications for Health Care Professionals. Marilyn Frank-Stromborg and Sharon J. Olsen. Oncology Nursing Society. 1993.

Caring for Women Cross-Culturally. Patricia St. Hill, Juliene G. Lipson, and Afaf Ibrahim Meleis. F. A. Davis. 2003.

Specific Chapter: 2) African Americans. 10) Ethipians/Eritreans. 20) West Indians.

The Color of Water:  A Black Man's Tribute to His White Mother.  James McBride.  Riverhead Books.  1997.

Cultural Diversity in Health & Illness. Rachel E. Spector. Appleton & Lange. 2004.

Cultural Issues in End-of-Life Decision Making. Sage. 2000.

Culture, Religion and Childbearing in a Multiracial Society: A Handbook for Health Professionals. Judith Schott and Alix Henley. Butterworth Heineman. 1996.

Developing Cross-Cultural Competence: A Guide for Working with Young Children and Their Families. Eleanor Lynch and Marci Hanson. Paul Brookes Publishing. 1992.

English-Somali Phrase Book of Common and Medical Terms. Wayne Peate. CompCare. 1993.

Ethnic Variations in Dying, Death, and Grief. Taylor & Francis. 1993.

Ethnogerocounseling: Counseling Ethnic Elders and Their Families. Virginia S. Burlingame. Springer Publishing. 1999.

Families and Aging. Edited by Linda Burton. Baywood Publishing Company, Inc. 1993.

Health Issues in the Black Community. Edited by Ronald L. Braithwaite and Sandra E. Taylor. Jossey-Bass. 2001.

The Health Status of African Americans in California. A. Eugene Washington et al. The California Endowment and the California Healthcare Foundation. 1997.

Hogaaminta Caafimaadka. Minnesota Department of Health Refugee Health Program. 1998.

Honoring Differences: Cultural Issues in the Treatment of Trauma and Loss. Brunner/Mazel. 1999.

Increasing Multicultural Understanding; A Comprehensive Model. Don C. Locke. SAGE Publications. 1992.

Living with Grief: Who We Are How We Grieve. Taylor & Francis. 1998.

Multicultural Awareness in the Health Care Professions. Maria C. Julia. Allyn and Bacon. 1996.

Nuer Culture: A Brief Profile in Minnesota. The Center for Cross-Cultural Health, 2000.

Perspectives on Death and Dying: Cross-Cultural and Multi-disciplinary Views. Edited by Arthur Berger, Paul Badham, Austin H. Kutscher, Joyce Berger, Michael Perry, and John Beloff. The Charles Press. 1989.

Promoting Health in Multicultural Populations: A Handbook for Practitioners. Robert Huff and Michael Kline. Sage. 1999.

Race, Culture and Ethnicity in Secure Psychiatric Practice: Working with Difference. Jessica Kingsley Publishers. 2000.

Race, Ethnicity, and Health: A Public Health Reader. Edited by Thomas A. LaVeist. Jossey-Bass. 2002.

Serving Minority Elders in the 21st Century. Springer. 1999.

Somali Culture: A Profile in Minnesota. The Center for Cross-Cultural Health, 2001.

Transcultural Aspects of Perinatal Health Care: A Resource Guide. Leonara Calsada...et al., Mary Ann Shah, editor-in-chief. National Perinatal Association. 2002.

Transcultural Health Care: A Culturally Competent Approach. Larry D. Purnell and Betty J. Paulanka. Davis. 1998.

Transcultural Nursing: Assessment and Intervention. Edited by Joyce Newman Giger and Ruth Elaine Davidhizar. Mosby Year Book. 1999.

Understanding Cultural Diversity: Culture, Curriculum, and Community in Nursing. Mary Lebreck Kelley and Virginia Macken Fitzsimons. National League for Nursing. 2000.

What Language Does Your Patient Hurt In? A Practical Guide to Culturally Competent Patient Care. Suzanne Salimbene. Inter-Face International. 2000.

Videos

Can You Hear Me? : Somali Culture. A 95-minute video program. Cross-Cultural Health Care Program. 1998.

Synopsis: A series of community forums bringing elders, leaders, and representatives of ethnic minority communities together to inform local health care providers about their communities specific needs, concerns, and preferences regarding health care.

The Parching Winds of Somalia. A 28-minute video program. QED Enterprises; distributed by Indiana University Audio-Visual Center. 1984.

Note: Produced and written by Charles Lee Geshekter.
Synopsis: Presents a survey of Somalia; its history, people, social and economic conditions. Black and white still photos and drawings are included to illustrate history portion.

Through The Eyes Of Others: Is Health Care Culturally Competent? A 12 part video series with guide. Hennepin Medical Society. 1995.

Note: 2/24/95 conference sponsored by the Hennepin County Medical Society.
Specific Part: 6) African American.

The Way to Work: A Job Preparation Guide for the Somali Bantu. [1 digital video disc]. Baltimore, MD: Lutheran Immigration and Refugee Service, 200? 24 minutes.

Note: In English and Af-Maay
Synopsis: In this employment orientation video six Somali Bantu refugees share their experience of working in America and the steps involved in securing employment.


Arab Americans

Books

Arabic for Hospital Staff. Dr. MF Siddiqui. Allied Press Company. 1989.

A Brief Illustrated Guide to Understanding Islam. 2nd Edition. I. A. Abrahim. Darussalam. 1997.

Caring for Muslim Patients. Edited by Aziz Sheikh and Abdul Rashid Gatrad. Radcliffe Medical Press. 2000.

Caring for Women Cross-Culturally. Patricia St. Hill, Juliene G. Lipson, and Afaf Ibrahim Meleis. F. A. Davis. 2003.

Specific Chapters: 4) Arab Americans. 9) Egyptians.

CommuniMed; Multilingual Patient Assessment Manual. 3rd Edition. Brent Kelland and Lou Jordan. Mosby Lifeline. 1994.

Culture and Nursing Care: A Pocket Guide. UCSF Nursing Press. 1996.

Culture, Religion and Childbearing in a Multiracial Society: A Handbook for Health Professionals. Judith Schott and Alix Henley. Butterworth Heineman. 1996.

English-Somali Phrase Book of Common and Medical Terms. Wayne Peate. CompCare. 1993.

Ethnic Groups Worldwide: A Ready Reference Handbook. David Levinson. Oryx Press. 1998.

Ethnic Variations in Dying, Death, and Grief. Taylor & Francis. 1993.

Facing Death: Where Culture, Religion, and Medicine Meet. Edited by Howard M. Spiro, et.al. Yale University Press. 1996.

Health and Medicine in the Islamic Tradition. Fazlur Rahman. Crossroad. 1987.

A Health Care Provider's Guide to Islamic Religious Practices. Council on American-Islamic Relations Research Center. Council of American-Islamic Relations, 1999.

Hogaaminta Caafimaadka. Minnesota Department of Health Refugee Health Program. 1998.

How Different Religions View Death and Afterlife. Charles Press. 1998.

Islam: A Short History. Karen Armstrong. Modern Library. 2000.

Islam in Focus. Hammudah Abdalati. American Trust Publications. 1993.

Islam Today: A Short Introduction to the Muslim World. Akbar Ahmed. I.B. Tauris Publishers. 1999.

Living with Grief: Who We Are How We Grieve. Taylor & Francis. 1998.

Multicultural Awareness in the Health Care Professions. Maria C. Julia. Allyn and Bacon. 1996.

Perspectives on Death and Dying: Cross-cultural and Multi-disciplinary Views. Edited by Arthur Berger, Paul Badham, Austin H. Kutscher, Joyce Berger, Michael Perry, and John Beloff. The Charles Press. 1989.

Race, Culture and Ethnicity in Secure Psychiatric Practice: Working with Difference. Jessica Kingsley Publishers. 2000.

Somali Culture: A Profile in Minnesota. The Center for Cross-Cultural Health, 2001.

Transcultural Health Care: A Culturally Competent Approach. Larry D. Purnell and Betty J. Paulanka. Davis. 1998.

Transcultural Nursing: Concepts, Theories, Research & Practices. Madeleine Leininger. McGraw-Hill. 1995.

Understanding Arabs: A Guide for Westerners. Margaret K. Nydell. Revised Edition. Intercultural Press, Inc. 1996.

What Language Does Your Patient Hurt In? A Practical Guide to Culturally Competent Patient Care. Suzanne Salimbene. Inter-Face International. 2000.

Women in Nursing in Islamic Societies. Edited by Nancy H. Bryant. Oxford University Press. 2003.

Videos

Arab Americans. [1 video]. 30 minutes. Schlessinger Video Productions. 1993. (Multicultural People of North America series).

Synopsis: Discusses the history, culture, and religion of Arabs, factors encouraging their immigration, and their acceptance as an ethnic group in North America.

Can You Hear Me? : Arab Communities. A 70-minute video program. Cross-Cultural Health Care Program. 1998.

Synopsis: A series of community forums bringing elders, leaders, and representatives of ethnic minority communities together to inform local health care providers about their communities specific needs, concerns, and preferences regarding health care.

Introduction to the Arab World. A 48-minute video with guide. Amideast. 1988.

Islam: A Closer Look. A 30-minute video.Sound Vision.1995.

Synopsis: Discusses the teachings of Islam including: the Unity of God, the Quran, prayer, fasting, the role of the masjid, and Islamic family values.

Islam: Empire of Faith. [2 videos]. Baltimore, MD: Gardner Films, 2000. 180 minutes. With: Ben Kinsley (Narrator).

Synopsis: Documents the rise and growth of Islam throughout the world, from the birth of Prophet Muhammad in the 6th century through the peak of the Ottoman Empire 1000 years later. Discusses the impact of Islamic civilization on world history and culture.

The Parching Winds of Somalia. A 28-minute video program. QED Enterprises; distributed by Indiana University Audio-Visual Center. 1984.

Note: Produced and written by Charles Lee Geshekter.
Synopsis: Presents a survey of Somalia; its history, people, social and economic conditions. Black and white still photos and drawings are included to illustrate history portion.

Under One Sky: Arab Women in North America Talk about the Hijab. National Film Board of Canada; directed by Jennifer Kawaja. A 44-minute video. Films for the Humanities & Sciences. 1999.

The Way to Work: A Job Preparation Guide for the Somali Bantu. [1 digital video disc]. Baltimore, MD: Lutheran Immigration and Refugee Service, 200? 24 minutes.

Note: In English and Af-Maay
Synopsis: In this employment orientation video six Somali Bantu refugees share their experience of working in America and the steps involved in securing employment.

Worlds Apart: Four-Part Series on Cross-Cultural Healthcare. [4 videos with guide]. Boston , MA : Fanlight Productions, 2003. 49 minutes.

Note: English with parts in Farsi, Pashto, Lao, and Spanish with English subtitles.
Contents:
Pt. 1: Mohammad Kochi's Story (14 minutes)
Pt. 2: Justine Chitsena's Story (11 minutes)
Pt. 3: Robert Phillips' Story (10 minutes)
Pt. 4: Alicia Mercado's Story (13 minutes)
Synopsis: Shows how cross-cultural conflicts arise and how they can affect health decisions and outcomes. Discusses language barriers, cultural and religious beliefs, racial and ethnic disparities in health care, and reasons for non-adherence to medications.

Young Voices From the Arab World: The Lives and Times of Five Teenagers. A 30-minute video. AMIDEAST. 1998.

Synopsis: Examines everyday aspects of Arab culture and society through thelives of five young people from Jordan, Lebanon, Egypt, Kuwait, and Morocco; provides historical, geographical, and other background information.


Asian Americans

Books and Pamphlets

Assessing and Treating Culturally Diverse Clients: A Practical Guide. Freddy Paniagua. Sage. 1998.

Asian Americans Information Directory. Gale Research, Inc. 1992.

Asian Americans: Vulnerable Populations, Model Interventions, and Clarifying Agendas. Edited by Lin Zhan. Jones and Bartlett. 2003.

Asian Voices: Asian and Asian-American Health Educators Speak Out. Lin Zhan. National League for Nursing. 1999.

Brinkley's Japanese-English Dictionary. Saphrograph Corporation Printing & Publishing. 1963.

Caring for Women Cross-Culturally. Patricia St. Hill, Juliene G. Lipson, and Afaf Ibrahim Meleis. F. A. Davis. 2003.

Specific Chapters: 6) Cambodians. 7) Chinese. 8) Filipinos. 13) Japanese. 14) Koreans. 18) South Asians. 19) Vietnamese.

CommuniMed; Multilingual Patient Assessment Manual. 3rd Edition. Brent Kelland and Lou Jordan. Mosby Lifeline. 1994.

Cultural Diversity in Health & Illness. Rachel E. Spector. Appleton & Lange. 2004.

Cultural Issues in End-of-Life Decision Making. Sage. 2000.

Culture and Nursing Care: A Pocket Guide. UCSF Nursing Press. 1996.

Culture, Religion and Childbearing in a Multiracial Society: A Handbook for Health Professionals. Judith Schott and Alix Henley. Butterworth Heineman. 1996.

Developing Cross-Cultural Competence: A Guide for Working with Young Childrenand Their Families. Eleanor Lynch and Marci Hanson. Paul Brookes Publishing. 1992.

English-Japanese Dictionary: Romanized. J.C. Hepburn. Saphrograph Corporation Printing & Publishing. 1975.

Ethnic Groups Worldwide: A Ready Reference Handbook. David Levinson. Oryx Press. 1998.

Ethnic Variations in Dying, Death, and Grief. Taylor & Francis. 1993.

Facing Death: Where Culture, Religion, and Medicine Meet. Edited by Howard M. Spiro, et.al. Yale University Press. 1996.

Food and Culture in America: A Nutrition Handbook. Pamela Goyan Kittler and Kathryn Sucher. West/Wadsworth. 1998.

Healing by Heart:  Clinical and Ethical Case Stories of Hmong Families and Western Providers.  Edited by Kathllen A. Culhane-Pera, Dorothy E. Vawter, Phua Xiong, Barbara Babbitt, and Mary M. Solberg.  Vanderbilt University Press.  2003.

The Health Status of Asian and Pacific Islander Americans in California. Arthur Chen et al. The California Endowment and the California Healthcare Foundation. 1997.

Hmong Culture: A Profile in Minnesota. The Center for Cross-Cultural Health, 2000.

The Hmong in America: Providing Ethnic-Sensitive Health, Education, and Human Services. Kathleen M. McInnis, et. Al. Kendall/Hunt Publishing. 1990.

Hmong in Minnesota. Chia Youyee Vang. Minnesota Historical Society Press. 2008.

Honoring Differences: Cultural Issues in the Treatment of Trauma and Loss. Brunner/Mazel. 1999.

Immigrant Women's Health: Problems and Solutions. Elizabeth Kramer, et. all, editors. Jossey-Bass. 1999.

Increasing Multicultural Understanding; A Comprehensive Model. Don C. Locke. Sage Publications. 1992.

Japan-think, Ameri-think: An Irreverent Guide to Understanding the Cultural Differences Between Us. Robert J. Collins. Penguin Books. 1992.

Medical Guide and Glossary: Vietnamese Edition. Christa Wagner and Janet Rullo. Indochinese Language Resource Center. 1980.

Multicultural Awareness in the Health Care Professions. Maria C. Julia. Allyn and Bacon. 1996.

Perspectives on Death and Dying: Cross-cultural and Multi-Disciplinary Views. Edited by Arthur Berger, Paul Badham, Austin H. Kutscher, Joyce Berger, Michael Perry, and John Beloff. The Charles Press. 1989.

Phau Qhia Txog Kev Kho Mob. Minnesota Department of Health Refugee HealthProgram. 1998.

Primary Healthcare and South Asian Populations: Meeting the Challenges. Edited by Shahid Ali and Karl Atkin. Radcliffe Medical Press. 2004.

Promoting Health in Multicultural Populations: A Handbook for Practitioners. Robert Huff and Michael Kline. Sage. 1999.

Psychotherapy and Counseling With Asian American Clients: A Practical Guide. George K. Hong and MaryAnna Domokos-Cheng Ham. Sage. 2001.

Race, Ethnicity, and Health: A Public Health Reader. Edited by Thomas A. LaVeist. Jossey-Bass. 2002.

Specific Chapter: 13) Immigration and the Health of Asian and Pacific Islander Adults in the United States

Serving Minority Elders in the 21st Century. Springer. 1999.

Social Work Practice with the Asian American Elderly. Edited by Namkee G. Choi. Haworth Social Work Practice Press. 2002.

The Spirit Catches You and You Fall Down: A Hmong Child, Her American Doctors, and the Collision of Two Cultures. Anne Fadiman. Farrar, Straus and Giroux. 1997.

Transcultural Aspects of Perinatal Health Care: A Resource Guide. LeonaraCalsada...et al., Mary Ann Shah, editor-in-chief. National Perinatal Association. 2002.

Transcultural Health Care: A Culturally Competent Approach. Larry D. Purnell and Betty J. Paulanka. Davis. 1998.

Transcultural Nursing: Assessment and Intervention. Edited by Joyce Newman Giger and Ruth Elaine Davidhizar. Mosby Year Book. 1999.

Transcultural Nursing: Concepts, Theories, Research & Practices. Madeleine Leininger. McGraw-Hill. 1995.

Understanding Cultural Diversity: Culture, Curriculum, and Community in Nursing. Mary Lebreck Kelley and Virginia Macken Fitzsimons. National League for Nursing. 2000.

Vietnamese Culture: A Brief Profile in Minnesota. The Center for Cross-Cultural Health, 2000.

What Language Does Your Patient Hurt In? A Practical Guide to Culturally Competent Patient Care. Suzanne Salimbene. Inter-Face International. 2000.

Working with Asian Americans: A Guide for Clinicians. Evelyn Lee. Guildford Press. 1997.

Videos

Kab Mob Kascees. Sexually Transmitted Diseases: How to Protect Yourself and Your Family. A 34-minute video with guide. Northern Wisconsin Area Health Education Center Inc. 2003. Narrated by TongBlia Xiong.

Note: Video is in Hmong; text with guide in both English and Hmong
Synopsis: Provides information about sexually transmitted diseases.Encourages prevention and proper treatment.

Kev Noj Haus Zoo thiab Siv Lub Cev Ua Dej Num Kom Txhob Muaj Mob Nkeeg. Eat Healthy and Be Physically Active for a Healthy Life. A 17-minute video. La Crosse County Health Department. 2003.

Note: Video is in Hmong
Synopsis: Promotes good nutrition and health practices. Discusses reasons people may become overweight, health problems associated with being overweight, tips on how to prevent becoming overweight, the food guide pyramid, fat and sugar in the diet, and physical activity.

Threads of Life: Hemp and Gender in a Hmong Village. A 28-minute video.Documentary Educational Resources. 1994. With: Susan Morgan and Dr. Kathleen Culhane-Pera.

Synopsis: Portrays the tension surrounding gender relationships as well as areas of cooperation in a remote village in the mountains of Thailand; examines the year-long process of hemp production as women transform the raw hemp fiber into cloth and it's multiple uses in life-cycle rituals while men perform healing ceremonies, settle marriage arrangements and conduct funeral rites.

Through The Eyes Of Others: Is Health Care Culturally Competent? A 12 part video series with guide. Hennepin Medical Society. 1995.

Specific Parts: 2) Hmong. 3) Cambodian. 4) Laotian. 5) Vietnamese.

Trading Beliefs: Four Hmong Families Consider Relinquishing Their Traditional Health Beliefs. A 20-minute video program. Minnesota Center for Health Care Ethics. 1997.

Synopsis: As western health care serves increasing numbers of Hmong families, especially those with serious or life threatening conditions, misunderstandings and mistrust can arise. This video traces the experiences of four Hmong families who have sought help from western medicine. It questions what can be done to insure successful cross cultural medical care relationships.

Western Medicine Through Hmong Voices. A 12-minute video program. Minnesota Center for Health Care Ethics. 1995.

Synopsis: Differences in language, culture, and tradition sometimes prevent Hmong American families from receiving optimum care in times of critical illness. These stories show how lack of communication, misinformation, confusion, frustration, and fear create barriers between the Hmong and health care workers.

Worlds Apart: Four-Part Series on Cross-Cultural Healthcare. [4 videos with guide]. Boston , MA : Fanlight Productions, 2003. 49 minutes.

Note: English with parts in Farsi, Pashto, Lao, and Spanish with English subtitles.
Contents:
Pt. 1: Mohammad Kochi's Story (14 minutes)
Pt. 2: Justine Chitsena's Story (11 minutes)
Pt. 3: Robert Phillips' Story (10 minutes)
Pt. 4: Alicia Mercado's Story (13 minutes)
Synopsis: Shows how cross-cultural conflicts arise and how they can affect health decisions and outcomes. Discusses language barriers, cultural and religious beliefs, racial and ethnic disparities in health care, and reasons for non-adherence to medications.


Hispanic Americans

Books

Assessing and Treating Culturally Diverse Clients: A Practical Guide. Freddy Paniagua. Sage. 1998.

Caring for Women Cross-Culturally. Patricia St. Hill, Juliene G. Lipson, and Afaf Ibrahim Meleis. F. A. Davis. 2003.

Specific Chapters: 15) Mexican Americans. 16) Puerto Ricans.

Case Studies in Cultural Diversity: A Workbook. Vernice Ferguson. National League for Nursing. 1999.

CommuniMed; Multilingual Patient Assessment Manual. 3rd Edition. Brent Kelland and Lou Jordan. Mosby Lifeline. 1994.

Cultural Diversity in Health & Illness. Rachel E. Spector. Appleton & Lange. 2004.

Cultural Diversity Information Series: Hispanic American & European American. Beverly Battaglia. Battaglia, Ltd., 1992.

Cultural Issues in End-of-Life Decision Making. Sage. 2000.

Culture and Nursing Care: A Pocket Guide. UCSF Nursing Press. 1996.

Developing Cross-Cultural Competence: A Guide for Working with Young Children and Their Families. Eleanor Lynch and Marci Hanson. Paul Brookes Publishing. 1992.

Ethnic Variations in Dying, Death, and Grief. Taylor & Francis. 1993.

Ethnogerocounseling: Counseling Ethnic Elders and Their Families. Virginia S. Burlingame. Springer Publishing. 1999.

Health Issues in the Latino Community. Marilyn Aguiree-Molina, Carlos W. Molina, and Ruth Enid Zambrana. Jossey-Bass. 2001.

The Health Status of Latinos in California. David E. Hayes-Bautista. The California Endowment and the California Healthcare Foundation. 1997.

The Hispanic-American Almanac; A Reference Work on Hispanics in the United States. Nicolas Kanellos. Gale Research Inc. 1993.

Hispanic American Information Directory. 2nd edition. Gale Research, Inc. 1992.

Hispanic Voices: Hispanic Health Educators Speak Out. Edited by Sara Torres. NLN Press. 1996.

Honoring Differences: Cultural Issues in the Treatment of Trauma and Loss. Brunner/Mazel. 1999.

Increasing Multicultural Understanding; A Comprehensive Model. Don C. Locke. Sage Publications. 1992.

The Latino Psychiatric Patient: Assessment and Treatment. Edited by Alberto G. Lopez and Ernestina Carrillo. American Psychiatric Publishing, Inc. 2001.

Multicultural Awareness in the Health Care Professions. Maria C. Julia. Allyn and Bacon. 1996.

Promoting Health in Multicultural Populations: A Handbook for Practitioners. Robert Huff and Michael Kline. Sage. 1999.

Race, Ethnicity, and Health: A Public Health Reader. Edited by Thomas A. LaVeist. Jossey-Bass. 2002.

Serving Minority Elders in the 21st Century. Springer. 1999.

Transcultural Aspects of Perinatal Health Care: A Resource Guide. Leonara Calsada...et al., Mary Ann Shah, editor-in-chief. National Perinatal Association. 2002.

Transcultural Health Care: A Culturally Competent Approach. Larry D. Purnell and Betty J. Paulanka. Davis. 1998.

Transcultural Nursing: Assessment and Intervention. Edited by Joyce Newman Giger and Ruth Elaine Davidhizar. Mosby Year Book. 1999.

Transcultural Nursing: Concepts, Theories, Research & Practices. Madeleine Leininger. McGraw-Hill. 1995.

Understanding Cultural Diversity: Culture, Curriculum, and Community in Nursing. Mary Lebreck Kelley and Virginia Macken Fitzsimons. National League for Nursing. 2000.

Waiting for Bebe: A Pregnancy Guide for Latinas. Lourdes Alcaniz. One World. 2003.

What Language Does Your Patient Hurt In? A Practical Guide to Culturally Competent Patient Care. Suzanne Salimbene. Inter-Face International. 2000.

Videos

Caring for the Latino Patient. With Juan M. Bowen. A 42-minute video . 2004.

Note: 4/30/2004 presentation; for internal use only
Synopsis: Gives an overview of the history of Mexico, current conditions in Mexico, the relationship with the United States of America, why Mexicanos come to the U.S.A., their presence in Minnesota, the physical differences, culture, time orientation, social behavior and communication, parenting styles, health beliefs, medical decision-making, traditional medicine, Mexican health risks, barriers to care; discusses how to be successful at providing clinical care for this population and available resources.

Through The Eyes Of Others: Is Health Care Culturally Competent? A 12 part video series with guide. Hennepin Medical Society. 1995. [

Specific Part: 8) Hispanic.

Worlds Apart: Four-Part Series on Cross-Cultural Healthcare. [4 videos with guide]. Boston , MA : Fanlight Productions, 2003. 49 minutes.

Note: English with parts in Farsi, Pashto, Lao, and Spanish with English subtitles.
Contents:
Pt. 1: Mohammad Kochi's Story (14 minutes)
Pt. 2: Justine Chitsena's Story (11 minutes)
Pt. 3: Robert Phillips' Story (10 minutes)
Pt. 4: Alicia Mercado's Story (13 minutes)
Synopsis: Shows how cross-cultural conflicts arise and how they can affect health decisions and outcomes. Discusses language barriers, cultural and religious beliefs, racial and ethnic disparities in health care, and reasonsfor non-adherence to medications.


Native Americans

Books

Assessing and Treating Culturally Diverse Clients: A Practical Guide. Freddy Paniagua. Sage. 1998.

Caring for Women Cross-Culturally. Patricia St. Hill, Juliene G. Lipson, and Afaf Ibrahim Meleis. F. A. Davis. 2003.

Specific Chapter: 3) American Indians and Alaska Natives.

Cultural Diversity in Health & Illness. Rachel E. Spector. Appleton & Lange. 2004.

Cultural Issues in End-of-Life Decision Making. Sage. 2000.

Culture and Nursing Care: A Pocket Guide. UCSF Nursing Press. 1996.

Developing Cross-Cultural Competence: A Guide for Working with Young Children and Their Families. Eleanor Lynch and Marci Hanson. Paul Brookes Publishing. 1992.

Ethnic Variations in Dying, Death, and Grief. Taylor & Francis. 1993.

Ethnogerocounseling: Counseling Ethnic Elders and Their Families. Virginia S. Burlingame. Springer Publishing. 1999.

Food and Culture in America: A Nutrition Handbook. Pamela Goyan Kittler and Kathryn Sucher. West/Wadsworth. 1998.

The Health Status of American Indians in California. Felicia Schanche Hodge.The California Endowment and the California Healthcare Foundation. 1997.

Honoring Differences: Cultural Issues in the Treatment of Trauma and Loss. Brunner/Mazel. 1999.

Increasing Multicultural Understanding; A Comprehensive Model. Don C. Locke. Sage Publications. 1992.

Keepers of the Central Fire: Issues in Ecology for Indigenous Peoples. Lorelei Anne Lambert Colomeda. National League for Nursing. 1999.

Multicultural Awareness in the Health Care Professions. Maria C. Julia. Allyn and Bacon. 1996.

Native Americans Information Directory. Gale Research, Inc. 1993.

Primary Care of Native American Patients: Diagnosis, Therapy, and Epidemiology. James M. Galloway, Bruce W. Goldberg, Joseph S. Alpert. Butterworth-Heinemann. 1999.

Promoting Health in Multicultural Populations: A Handbook for Practitioners. Robert Huff and Michael Kline. Sage. 1999.

Shamanic Healing and Ritual Drama: Health and Medicine in Native North American Religious Traditions. Ake Hultkrantz. Crossroad Herder. 1992.

Serving Minority Elders in the 21st Century. Springer. 1999.

Transcultural Aspects of Perinatal Health Care: A Resource Guide. Leonara Calsada...et al., Mary Ann Shah, editor-in-chief. National Perinatal Association. 2002.

Transcultural Health Care: A Culturally Competent Approach. Larry D. Purnell and Betty J. Paulanka. Davis. 1998.

Transcultural Nursing: Assessment and Intervention. Edited by Joyce Newman Giger and Ruth Elaine Davidhizar. Mosby Year Book. 1999.

Transcultural Nursing: Concepts, Theories, Research & Practices. Madeleine Leininger. McGraw-Hill. 1995.

Understanding Cultural Diversity: Culture, Curriculum, and Community in Nursing. Mary Lebreck Kelley and Virginia Macken Fitzsimons. National League for Nursing. 2000.

What Language Does Your Patient Hurt In? A Practical Guide to Culturally Competent Patient Care. Suzanne Salimbene. Inter-Face International. 2000.

Videos

Through The Eyes Of Others: Is Health Care Culturally Competent? A 12 part video series with guide. Hennepin Medical Society. 1995.

Specific Part: 7) Native American


Workplace Diversity

Books

The American Mosaic: An In-Depth Report On the Future of Diversity at Work. Anthony Patrick Carnevale and Susan Carol Stone. McGraw-Hill, Inc. 1995.

"And Don't Call Me a Racist!": A Treasure of Quotes on the Past, Present, and Future of the Color Line in America. Selected and arranged by Ella Mazel. Argonaut Press. 1998.

Appreciating Diversity: A Tool for Building Bridges. AARP. 1996.

Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders. Gregg Ward. Winding Creek Press. 2002.

The Better Boss in Multicultural Organizations; a Guide to Success Using Transactional Analysis. Muriel James. Marshall Publishing Company. 1991.

Beyond Race and Gender: Unleashing the Power of Your Total Work Force by Managing Diversity. R. Roosevelt Thomas, Jr. AMACOM/American Management Association. 1991.

Beyond Workplace 2000: Essential Strategies for the New American Corporation. Joseph H. Boyett and Jimmie T. Boyett. Dutton/Penguin Books. 1995.

The Black Manager: Making It in the Corporate World. Revised edition. Floyd Dickens, Jr. and Jacqueline B. Dickens. AMACOM/American Management Association. 1991.

Bridging Cultural Barriers for Corporate Success: How to Manage the Multicultural Work Force. Sondra Thiederman. Lexington Books. 1991.

Building a House for Diversity: How a Fable About a Giraffe and an Elephant Offers New Strategies for Today's Workforce. R. Roosevelt Thomas. AMACOM. 1999.

Celebrating Diversity: Working with Groups in the Workplace. Cheryl Hetherington. Whole Person Associates. 1995.

The Change Equation: Capitalizing on Diversity for Effective Organizational Change. J. Renae Norton and Ronald E. Fox. American Psychological Association. 1997.

Color-Blind: Seeing Beyond Race In a Race-Obsessed World. Ellis Cose. HarperCollins. 1997.

The Color of Water:  A Black Man's Tribute to His White Mother.  James McBride.  Riverhead Books.  1997.

Communication and Culture: A Guide for Practice. Cynthia Gallois and Victor Callan. Wiley. 1997.

Cross Talk: Communicating in a Multicultural Workplace. Sherron B. Kenton and Deborah Valentine. Prentice Hall. 1997.

Counseling Across Cultures. Sage Publications. 1996.

Cultural Diversity in Nursing: Issues, Strategies, and Outcomes. American Academy of Nursing. 1997.

Cultural Diversity in Organizations; Theory, Research, and Practice. Taylor Cox, Jr. Berrett-Koehler Publishers. 1993.

Cultural Diversity in the Workplace. Sally J. Walton. Irwin Professional Publishing. 1994.

Culturgrams: The Nations Around Us. Bringham Young University. 1997.

Customer Relations and the Diversity Challenge: A Trainer's Guide. Amherst Educational Publishing. 1996.

Developing Diversity in Organizations: A Digest of Selected Literature. Ann Morrison and Kristen Crabtree. Center for Creative Leadership. 1992.

Differences Do Make a Difference. R. Roosevelt Thomas, Jr., Tracy Irving Gray, Jr., and Marjorie Woodruff. The American Institute for Managing Diversity. 1992.

Differences That Work; Organizational Excellence through Diversity. Edited by Mary C. Gentile. Harvard Business Review. 1994.

Directory of Minority Organizations. AARP. 1997.

Diverse Teams at Work: Capitalizing on the Power of Diversity
. Gardenswartz, Lee and Anita Rowe. Irwin Professional Publishing. 1994.

The Diversity Advantage: A Guide to Making Diversity Work. Lenora Billings-Harris. Oakhill Press. 1998.

Diversity and Cultural Awareness Profile. Jon Warner. HRD Press, 2002.

Diversity Conflict: Resolution: A Group Guide. Vivian Jenkins Nelsen and Lela Porter. Hypatia Trust, 1997.

Diversity Conflict: Resolution: A Personal Guide. Vivian Jenkins Nelsen and Lela Porter. Hypatia Trust, 1997.

Diversity Conflict: Reflection: A Group Guide.Vivian Jenkins Nelsen and Lela Porter. Hypatia Trust, 1997.

Diversity Conflict: Reflection: A Personal Guide. Vivian Jenkins Nelsen and Lela Porter. Hypatia Trust, 1997.

Diversity Councils That Work: A Workbook for Success. Vincent R. Brown, Art Shriberg, and Carol Lloyd. Global Lead Management Consulting. 1998.

Diversity Dictionary: A Dictionary of Nondiscriminatory Language. Vivian Jenkins Nelsen. Hypatia Trust. 1997.

Diversity Dilemmas: Case Studies. Book 1. Vivian Jenkins Nelsen and Lela Porter. Hypatia Trust, 1997.

Diversity Dilemmas: Case Studies. Book 2. Vivian Jenkins Nelsen and Lela Porter. Hypatia Trust, 1997.

The Diversity Directive: Why Some Initiatives Fail & What To Do About It. V. Robert Hayles and Armida M. Russell. Irwin Professional Publishing. 1997.

Diversity Discussion Guide
. Vivian Jenkins Nelsen. Hypatia Trust, 1997.

The Diversity Factor: Capturing the Competitive Advantage of a Changing Workforce. Edited by Elsie Y. Cross and Margaret Blackburn White. Irwin Professional Publishing. 1996.

Diversity Icebreakers: A Guide for Diversity Training. Selma Myers and Jonamay Lambert. Amherst Educational Publishing. 1994.

Diversity in Organizations: New Perspectives for a Changing Workplace.
Edited by Martin M. Chemers, Stuart Oskamp and Mark A. Costanzo Sage. 1995.

Diversity in the Workplace: Human Resources Initiatives. Susan E. Jackson and Associates. Guildford. 1992.

Diversity Leadership. Janice L. Dreachslin. Health Administration Press. 1996.

Diversity Leadership: A Trainers Manual. Vivian Jenkins Nelsen and Lela Porter. Hypatia Trust. 1997.

Diversity Self-Assessment Guide. Vivian Jenkins Nelsen. Hypatia Trust, 1997.

Diversity Works. Building the Legal Foundation. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Communicating in Organizations: Why Is It So Important. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Developing and Conducting Diversity Training. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Diversity Initiative... What Is It and Why Do We Need It? Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Diversity Training: Attitude Change or Behavioral Accountability. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Establishing a Diversity Council. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Investing in a Cultural Audit. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Recruitment: The Talent Advantage. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Sorting Out Diversity and Its Role in My Organization
. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Diversity Works. Straight Talk About Affirmative Action. Julie Pierce Williams, Dorinda A. Capole, and Judith L. Foritano. BNA Communications Inc. (Diversity WORKS Resource series), 1998.

Do's and Taboos Around the World. 3rd edition. Roger E. Axtell, editor. John Wiley and Sons. 1993.

The Do's and Taboos of Hosting International Visitors. Roger E. Axtell. John Wiley and Sons. 1990.

An Employer's Guide to Islamic Religious Practices. Council on American-Islamic Relations. 1997.

Equal Hiring Opportunity
. American Bankers Association. 1998.

Everybody's Different: Understanding and Changing Our Reactions to Disabilities. Nancy Miller and Catherine Sammons. Paul H. Brookes Publishing. 1999.

Genderflex: Men & Women Speaking Each Other's Language at Work. Judith C. Tingley. AMACOM/American Management Association. 1994.

Gender-Responsible Leadership: Detecting Bias, Implementing Interventions. Catharine Herr Van Nostrand. Sage. 1993.

Gestures: The Do's and Taboos of Body Language Around the World. Roger E. Axtell. John Wiley and Sons. 1991.

Giraffe and Elephant: A Diversity Fable. R. Roosevelt Thomas, Jr. American Institute for Managing Diversity, Inc. 2001.

Handling Diversity in the Workplace: Communication is the Key. Kay Dupont. American Media Publishing. 1997.

Harvard Business Review on Diversity
. Harvard Business School Press. 2001.

Harvard Business Review on Managing People
. Harvard Business School Press. 1999.

How to Calculate Diversity Return on Investment. Edward E. Hubbard. Global Insights Publishing. 1999.

How to Negotiate Anything with Anyone Anywhere Around the World. Frank L. Acuff. AMACOM/American Management Association. 1993.

How to Work for a Japanese Boss. Jina Bacarr. Carol Publishing Group. 1992.

Human Diversity: Perspectives on People in Context. Jossey-Bass. 1994.

Implementing Diversity. Marilyn Loden. Irwin Professional Publishing. 1996.

In Defense of Affirmative Action. Barbara R. Bergmann. A New Republic Book. 1996.

In the Nation’s Compelling Interest: Ensuring Diversity in the Health-Care Workforce. Committee on Institutional and Policy-Level Strategies for Increasing the Diversity of the U.S. Health Care Workforce, Board on Health Sciences Policy. The National Academies Press. 2004.

Increasing Multicultural Understanding; A Comprehensive Model. Don C. Locke. SAGE Publications. 1992.

Intercultural Competence: Interpersonal Communication Across Cultures. Myron W. Lustig and Jolene Koester. Addison Wesley Longman. 1999.

Japan-think, Ameri-think: An Irreverent Guide to Understanding the Cultural Differences Between Us. Robert J. Collins. Penguin Books. 1992.

Kiss, Bow, or Shake Hands
. Terri Morrison, et. al. Adams Media. 1994.

Lesbian and Gay Nurses
. Jeffrey Zurlinden. Delmar Publishers. 1997.

Making Diversity Happen: Controversies and Solutions. Ann M. Morrison, Marian M. Ruderman, and Martha Hughes-James. Center for Creative Leadership. 1993.

Making Diversity Meaningful in the Boardroom. John Carver and Miriam Mayhew Carver. (The CarverGuide Series on Effective Board Governance; 9), 1997.

Making Diversity Work: 7 Steps for Defeating Bias in the Workplace
. Sondra Thiederman. Dearborn Trade Publishing. 2003.

The Male Mind at Work: A Woman's Guide to Working with Men. Deborah Swiss. Perseus. 2000.

A Manager's Guide to Sexual Orientation in the Workplace. Bob Powers and Alan Ellis. Routledge. 1995.

Managing a Diverse Work Force; Regaining the Competitive Edge. John P Fernandez. Lexington Books. 1991.

Managing Cultural Differences; High-Performance Strategies for a New World of Business. Philip R. Harris and Robert T. Moran. Gulf Publishing Company. 1991.

Managing Diversity and Inequality in Health Care. Edited by Carol Baxter. Bailliere Tindall. 2001.

Managing Diversity: The Courage to Lead
. Elsie Y. Cross. Quorum Books. 2000.

Managing Diversity in Health Care
. Lee Gardenswartz and Anita Rowe. Jossey-Bass. 1998.

Managing the Mosaic: Addressing Workforce Diversity and Managing Institutional Change in Health Care. Trisha A. Svehla and Glen C. Crosier. American Hospital Association Publishing. 1994.

Managing Workforce 2000: Gaining the Diversity Advantage. David Jamieson and Julie O'Mara. Jossey-Bass Publishers. 1991.

Mastering the Diversity Challenge: Easy On-the-Job Applications for Measurable Results. Fern Lebo. St. Lucie Press. 1996.

Measuring Diversity Results. Volume 1. Edward Hubbard. Global Insights. 1997.

Megatrends 2000: Ten New Directions for the 1990s. John Naisbitt and Patricia Aburdene. William Morrow and Company, Inc. 1990.

Minority Nurses in the New Century. Edited by Hattie Bessent. American Nurses Association. 2002.

Multicultural Manners: New Rules of Etiquette for a Changing Society. Norine Dresser. John Wiley & Sons. 1996.

The New Leaders; Guidelines on Leadership Diversity in America. Ann M. Morrison. Jossey-Bass Publishers. 1992.

A Peacock in the Land of Penguins: A Tale of Diversity and Discovery. Barbara "BJ" Hateley and Warren H. Schmidt. Berrett-Koehler Publishers. 1997.

Pigeonholed in the Land of Penguins: A Tale of Seeing Beyond Stereotypes. Barbara "BJ" Hateley and Warren Schmidt. AMACOM. 2000.

A Practical Guide to Working with Diversity: The Process, The Tools, The Resources. AMACOM. 1995.

Profiting in America's Multicultural Marketplace: How to Do Business Across Cultural Lines. Sondra Thiederman. Lexington Books. 1991.

The Promise of Diversity: Over 40 Voices Discuss Strategies for Eliminating Discrimination in Organizations. Co-edited by Elsie Y. Cross, Judith H. Katz, Frederick A. Miller, and Edith W. Seashore. Irwin Professional Publishing. 1994.

Proversity: Getting Past Face Value and Finding the Soul of People--A Manager's Journey. Lawrence Otis Graham. John Wiley & Sons. 1997.

Reversing the Ostrich Approach to Diversity: Pulling Your Head Out of the Sand: Five Simple Concepts You Can Use Now to Reap Bottom-Line Results by Honoring Diversity. A. S. Tolbert. Nasus Publishing. 2002.

Strategies for Recruitment, Retention, and Graduation of Minority Nurses in Colleges of Nursing. Hattie Bessent. American Nurses Publishing. 1997.

Talking from 9 to 5: How Women's and Men's Conversational Styles Affect Who Gets Heard, Who Gets Credit, and What Gets Done at Work. Deborah Tannen. William Morrow and Company, Inc. 1994.

Teaching Diversity: Listening to the Soul, Speaking from the Heart. Joan V. Gallos, V. Jean Ramsey and Associates. Jossey-Bass Publishers. 1997.

The 10 Lenses: Your Guide to Living & Working in a Multicultural World. Mark A. Williams. Capital Books, Inc. 2001.

Transcultural Health Care: A Culturally Competent Approach. Larry D. Purnell and Betty J. Paulanka. F. A. Davis Company. 2003.

Transcultural Leadership; Empowering the Diverse Workforce. George F. Simons, Carmen Vazquez, and Philip R. Harris. Gulf Publishing Company. 1993.

Understanding Arabs: A Guide for Westerners. Margaret K. Nydell. Revised edition. Intercultural Press, Inc. 1996.

Understanding Islam and the Muslims. Islamic Affairs Department, 1989.

Valuing Diversity: New Tools for a New Reality. Lewis Brown Griggs and Lente-Louise Louw, editors. McGraw-Hill, Inc. 1995.

Voices of Diversity: Real People Talk about Problems and Solutions in a Workplace Where Everyone Is Not Alike. Renee Blank and Sandra Slipp. AMACOM/American Management Association. 1994.

When Generations Collide: Who They Are, Why They Clash, How to Solve the Generational Puzzle at Work. Lynne C. Lancaster and David Stillman. Collins Business. 2005.

Workforce America! Managing Employee Diversity as a Vital Resource. Marilyn Loden and Judy B. Rosener. Business One Irwin. 1991.

Working Together: Diversity As Opportunity
. Edited by Angeles Arrien. Berrett-Koehler. 2001.

Working Together; How to Become More Effective in a Multicultural Organization. George Simons. Crisp Publications, Inc. 1989.

Working with Men: Professional Women Talk About Power, Sexuality, and Ethics. Beth Milwid. 1990.

Workplace 2000: The Revolution Reshaping American Business. Joseph H. Boyett and Henry P. Conn. Penguin Books USA Inc. 1991.

World Business Desk Reference: How to Do Business with 192 Countries by Phone, Fax, and Mail. Alice A. Gelder. Irwin Publishing Company. 1994.

The Xers & the Boomers: From Adversaries to Allies--A Diplomat's Guide. Claire Raines and Jim Hunt. Crisp Publications. 2000.

You Just Don't Understand; Women and Men in Conversation. Deborah Tannen. Ballantine Books. 1991.

Videos

Achieving Success in Challenging Times: Reaching the Leader With. [1 video with guide]. St. Paul , MN : MultiCultural Development Center , 2004. 107 minutes. With: Cathy Wurzer (host) and featuring Kevin Cashman, Pillsbury House Theatre's "Breaking Ice", Maureen O'Brien Wieser, Raúl Ramos, LaJune Thomas Lange, and Herschel Herndon. 

Note: 10/7/2004 presentation in the MultiCultural Development Center 's 11 th Diversity Conference
Synopsis: Focuses on qualities of leaders who drive organizations to a higher level of financial performance while valuing diversity and inclusiveness. Mr. Cashman outlines specific techniques for developing leadership skills while encouraging contribution, regardless of placement in the hierarchy. All this is done to strengthen what he calls the "Triple bottom line", namely the finanical, employee, and customer base of any organization. The Pillsbury House Theatre's Breaking Ice provides vignettes about success, challenging times, and leadership. A panel discussion of diverse leaders highlights the importance of developing positive leadership and addresses some of the issues and unique challenges of leaders from emerging groups.

Arab Americans. A 30-minute video program. Schlessinger Video Productions. 1993. (Multicultural People of North America series).

Synopsis: Discusses the history, culture, and religion of Arabs, factors encouraging their immigration, and their acceptance as an ethnic group in North America.

Blue Eyed. California Newsreel. Two versions of this video are available.
Version #1: A 34-minute video program with guide. 2003 revision.

Synopsis: In order to explore gender and racial bias in modern American society, Jane Elliott, a behavioral psychologist, arbitrarily segregates blue-eyed from brown-eyed persons, raising the expectations of one group, downgrading the other. Individual analysis outlines the problems faced by group members within the workshop and their real-life experiences.

Version #2: A 93-minute video program with guide. 1996.

Synopsis: Jane Elliott conducts a workshop where an arbitrarily selected group of individuals is targeted to experience prejudice and bigotry. Based on the blue eyed-brown eyed exercise.

Bridging Cultural Barriers: Managing Ethnic Diversity in the Workplace. ETC/Excellence in Training Corporation. A 24-minute video program with a guide. 1991.

Note: Based on the work of Sondra Thiederman.
Synopsis: Four sound techniques for managing effectively in a culturally diverse workplace; how to understand the values underlying one's own culture and respect the unique values, expectations and needs of individuals from other cultures; how to interpret the behavior of individuals from other cultures; communication skills needed for specific situations and individuals.

Building Full Partnerships: Purpose, Process, Payoff. Minnesota Cultural Diversity Center. A 148-minute video program. 2001.

Can We All Get Along? A KTCA Reports program. A 60-minute video program. 1992.

Note: An October 18, 1992, KTCA Reports segment.

Clown. 28-minute video program with program. Coastal Human Resources. 2000.

Synopsis: A thought-provoking and entertaining addition to diversity awareness training for all levels of organizations. Follows the lives of three "Clown Americans" and their families as they make poignant observations about life on the other side of stereotypes inspired by their clown heritage. Combines drama and comedy to explore the effects of bias and racism in America.

Conquering the Fear: A Process of Healing. With: Cathy Wurzer (Host), Joseph L. White, C. Philip Bamberger, Bruce P. Corrie, Janice Downing, Val Vargas, and Pillsbury House Theatre's Breaking Ice. A 120-minute video with guide. Minnesota Cultural Diversity Center. 2002.

Note: Broadcast live via satellite on October 10, 2002.
Synopsis: This program explores how people have reacted to current world events and the ways in which personal, social, cultural, racial, and economic fears inhibit growth and progress, and provides tools to help address counter-productive behaviors and begin the healing process.

Cost of Intolerance. A 17-minute video with guide. 1994.

Synopsis: Examines the subtle, and sometimes not so subtle, biases and stereotypes that impact customer interactions

Cultural Diversity in the Hospital Setting: Fostering Understanding and Developing Cross-Cultural Management Skills. With Sondra Thiederman. Hospital Educational Services. A 120-minute video program with a guide. 1993.

Synopsis: Assessing the challenge of cultural diversity; acknowledging cultural differences and commonalities; stereotypes versus working generalities and how to tell the difference; bridging the communication gap of language and accent differences; cross-cultural management skills.

Cultural Diversity in Healthcare. American Journal of Nursing. 22 minute video with guide. 1995.

Synopsis: This video, using real-life scenarios in the healthcare setting, helps depict cultural diversity with colleagues, staff and patients.

Different Like You: Appreciating Diversity in the 21st Century. A 20-minute video with guide. 2001.

Synopsis: This training program describes diversity and highlights the benefits of diversity in the workplace. It shows how differences and diversity in culture, race, religion, and age can be a benefit to the workforce.

Diversity Beyond Race and Gender. KTCA Studio Productions. 4 hour video with guide. 1995.

Synopsis: This 10/5/95 videoconference presented by the Minnesota Cultural Diversity Center addresses the relationship between diversity and profitability in the following themes: fostering corporate environments that respect all people (customers, suppliers, vendors, partners, next generation customers, and employees); how to attract and retain a dive