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Quality

Applied Quality Essentials

Thursday, October 24

TimeTopic
1:30 p.m. Introduction and Session Objective
Maxwell L. Smith, M.D.
1:35 p.m. Quality in Healthcare
Maxwell L. Smith, M.D.
1:40 p.m. Value
Maxwell L. Smith, M.D.
2:00 p.m. Data and Measures of Performance
Robert C. Graber, M.B.A., CSSBB
2:20 p.m. Teams, Tools and Methods
Robert C. Graber, M.B.A., CSSBB
2:40 p.m. Lean
Maxwell L. Smith, M.D.
3:00 p.m. Break
3:15 p.m. Value Stream Map
Robert C. Graber, M.B.A., CSSBB
4:00 p.m. Six Sigma — Define
Maxwell L. Smith, M.D.
4:20 p.m. Break
4:35 p.m. Measure and Analyze
Robert C. Graber, M.B.A., CSSBB
5:15 p.m. Improve
Robert C. Graber, M.B.A., CSSBB
5:30 p.m. Control and Change Management
Maxwell L. Smith, M.D.
5:50 p.m. Question and Answer Session
Session Faculty
6:00 p.m. Adjourn