This course helps health care providers improve their communication with patients and other healthcare professionals. It provides very practical information on how providers can improve their communication skills. Topics to be discussed include setting an agenda with patients who have numerous health concerns, obtaining a medical history efficiently, dealing with angry patients, recognizing subtle symptoms of depression or domestic abuse and giving patients bad news. Improving communication with patients from other cultures is also covered, including discussion on how to use an interpreter effectively and respecting a patient’s culture in a provider-patient interaction.
|NP, PA, Nurse, Allied Health||$200.00|